SUMMARY:

• Over 20 years of experience in Product/Project Management, Solutions Implementations, Migration, Integration & Operations Management in various domains including Mobile/Security Applications, Network Mediation, BSS/OSS, Cloud Integration, API Management, Microservices, Analytics, Business Intelligence, SaaS/PaaS, RPA, Mobile/Cloud A&S, and OAM&P.
• Over 10 years of experience include process and solutions implementation, production deployment/upgrade, application/data migration/integration, user acceptance testing and monitoring operations at Customer Sites
• Over 12 years of customer facing experience in Design, Build and Implement Enterprise Class Solution.
• Over to 7 Years’ experience in own and drive Application & Services, Process Automation, Data Modeling, Microservices, and Cloud Platform Implementations including AWS, Dell Boomi, Splunk, Springboot, Apigee, MuleSoft, Google Cloud, UiPath, Blueprism, OpenSpan and Mobile Platform.
• Delivered solutions to carriers such as BT Cellnet, Xfera, BT, Confidential, Cegetel and many more. Carriers introduced multi - media, mcommerce, GIS, location based services resulting in revenues but more importantly paving the way to data services that are common place today
• Worked closely with customers such as AT&T, Rogers,Nokia, Starbucks, Starwood Hotels, Confidential, US Airways, Confidential, Telesp, Dobson, SAP Mobile, Verizon, CBRE, Confidential, Telus & Airtel to provide 24/7 driving them throughout the project lifecycle. Thorough knowledge of Amazon Web Services, Google Cloud, Dell Boomi, Mobile A&S, Network OAM&P, IAM & Multimedia Technologies.
• Highly conceptual, innovative problem-solver with excellent analytical, organizational, and communication skills. Dedicated team player with ability to multi-task and effectively manage time with extensive coordinating experience with Customer relations and Presentation skills.
• Excellent interpersonal skills with the ability to influence team members, management & external groups. Proven ability to provide technical leadership to large global teams on complicated projects.

TECHNICAL SKILLS:

Cloud Platform: Dell Boomi, Google Cloud, IBM Watson, Amazon AWS, EC2, VPC, EBS, RDS, Autoscaling, S3, IAM, Kubernetes, PCF, CloudFormation, Route53, CloudWatch, SNS, Azure

Operating Systems: Linux, Unix, HP-UX, Windows, RaspberryPi, Audrino

Automation Tools: Workfusion, BluePrism, OpenSpan, UiPath

Application Server: BEA WebLogic, JBOSS, IBM WebSphere, Apache Tomcat

Languages: Python, C++, F#, Objective C, Java, XML, Weblogic, HTML5, Tcl/Tk, Shell Script, Perl, Awk, Sed, Swift, XCode.

Mobile OS/Platform: Android, Symbian, iOS, Confidential 10, Ubuntu Touch, Windows Mobile, BiometricOS

Database: Oracle, MSSQL, HANA, Sybase SQL Anywhere

Data Tools: SAP Data Services, IBM InfoSphere, Cognos Data Manager, ODI, QlikView Expressor, Maximo Integration Framework(MIF), erwin

Project Management: MS Project, MKS Integrity, PlanView, JIRA, ClarifyCRM, MS Office Suite

Software/COTS: MAXIMO, Springboot, Splunk, GIS (Google, ESRI), Telecordia, BigMachines, IBM Visio, Kronos, IBM Blueworks Live (Blueprint), COMPLEAT (TravelPay, TripLink), Amdocs Ensemble & ClarifyCRM

API Management: Dell Boomi, MuleSoft, Apigee, Tibco Mashery, IBM Bluemix

Version Control: ClearCase, RCS/CVS, Subversion, Git

Wireless Technologies: CDMA 2000(1xRTT), UMTS, TDMA, GPRS, GPS/AGPS, WiMAX, LTE

Network Elements: Biometrics, RFID, IMS, NGS, EMLC, Network Mediation (MNM/Oracle OSM), Passport 8600, MSC, HLR, SMSC, GGSN, IVR, SGSN, Radius Server, MCS 5200, VPN

Network Management: Purify, X.25, x5tool, HP OpenView(MOT, DM-TMN), TCP/IP, SNA, MAP, SS7, 3GPP, CMIP, RTSP, MMS, MQ Series, FUSE Message Broker, Veritas, Active MQ, LAN, Network architecture

PROFESSIONAL EXPERIENCE:

Solutions Architect/Manager

Confidential, Santa Clara, CA

Responsibilities:

• Technically Manage the RPA team to design build and maintain solutions for windows/ browser based platforms
• Responsible for software evaluation (UiPath, BluePrism, OpenSpan) & application/middleware (Boomi) integration as well as providing recommendations and alternatives
• Responsible for implementation of roadmaps for business process, data analysis, data security & microservices implementation best practices, project planning and stakeholder meetings
• Responsible for identifying gaps, Business Support System requirements and recommend best practices application.

Environment: GCP, Dell Boomi, API Management, Automation Scripting, Machine Learning, OCR, Erwin, BluePrism, WorkFusion, QlikView Expressor (ETL), STAF/STAX, SOA, Splunk, Microservice, MS Office Suite, MS Project

Solutions Architect

Confidential, Dallas TX

Responsibilities:

• Provide cross-functional project leadership to Cloud (AWS, Boomi) migration team members and stakeholders. Work with Product Management to ensure all past environment review, AWS migration and MicroService implementation roadmaps and requirements are identified.
• Worked closely with customers on User & Data Management including IAM level (AWS Console level)-by creating roles, to allow user to switch roles and manage trust relationship, from main account to other account and at AWS Instance level as well.
• Worked as Product Owner team for Web, Mobile Web and Native Mobile Solutions (CryptoCurrency) to develop/test/implement assuming the role of Scrum Master.
• Worked with Insurance and Call Center to develop automation solutions for Operations and Services (with Robotic Tools BluePrism, Workfusion and UiPath) working with large teams across countries and businesses.
• Ensure all risks are reviewed frequently for Telco/Middleware software and Program Manager is kept informed of results and status. Act as a primary source of information for all software deliverable related issues for a given product.
• Oversee the testing and evaluation of new and emerging user-facing technologies, and champion their use by creating and maintaining a Technology Roadmap for the implementation of new technologies.

Environment: AWS, EC2, RDS, Erwin CloudCore, Workfusion, Blueprism, Automation Scripting, IAM, F#, Dell Boomi,, Pivotal Cloud Foundry, Tibco Mashery, REDHAT, FUSE, Active MQ, iOS, Android, Ubuntu Touch, Windows, Linux, Springboot, Oracle WebLogic 12C, Adurino, BlockChain, BI Tools, API, Apigee, SOA, Maximo, Mulesoft, Splunk, MS Office Suite, MS Project, Hadoop

Sr. Manager (PLM) - Product Integration

Confidential, Irving, TX

Responsibilities:

• Provide cross-functional project leadership to all software project team members and stakeholders
• Designed and developed various Microservices including Device and terminal SKU verification using SpringBoot and Kubernetes. Work with Product Management to ensure all product specific software requirements are identified and available as early as possible.
• Ensure all teams that are associated with the product’s software deliverables have had the opportunity to review the requirements and this is captured accordingly.
• Ensure there is an integrated software schedule available which captures the input from all software teams and is provided to the Product’s Program Manager.
• Present, Coordinate with System Integrators, Customers and Partners for Solution Creation, Prototype, Demo and Trials
• Ensure this integrated software (Setting up Boomi Middleware for Enterprise) schedule identifies dependencies across teams including hardware and device availability where necessary.
• Responsible for contributing to BSS solution building for the client and practice.
• Ensure the integrated software schedule gets reviewed (by all team stakeholders) and approved (by Program Manager and Exec Sponsor) and all discrepancies and problems reconciling effort required v time available get resolved or are flagged to the Program Manager.
• Coordinated delivery of BB10 Platform release management assuming the main responsibility as a Software Product Integration Manager to manage and drive all software deliverables in accordance with the requirements and schedule that are defined for the associated product/device or set of products.
• Ensure all risks are reviewed frequently for software and Program Manager is kept informed of results and status.
• Act as a primary source of information for all software deliverable related issues for a given product.
• Ensure all cross dependencies with teams are managed and communicated early and clearly such as Daily Builds, External Software Releases.
• Ensure Release Notes & Known Issues List documentation is produced for all external software releases.
• Ensure all test resources and activities are aligned with the overall program and also with the specific needs of critical SCM builds scheduled for external release.
• Ensure the software deliverables are compliant in all areas required for the program. Example, Protocol PTCRB and GCF, Bluetooth.
• Ensure the import and export permit documentation is produced, reviewed, and available to the RIM legal team.
• Complete SRR’s for the designated external releases.
• Coordinate activities for Monthly Internal Product Demos at the completion of each build cadence.

Environment: OSS, BSS, BB10, Android, Oracle 12c, Lombardi Blueprint (IBM Blueworks), Telcordia, Maximo, BiometricOS, SAP Data Service (ETL), Microservice, Kubernetes, Springboot, Splunk, Jira, Apigee, BluePrism, eDispatch, WebLogic Server 11g( R1), BI Tools, API, SOA, MS Office/Project

Solutions Architect

Confidential, Addison TX

Responsibilities:

• Reported at CXO level to Implement business process for product delivery and make sure multi-site/ geographically diverse teams adhere to the defined processes including consulting strategies for Enterprise IT & Telecom.
• As an Architect responsible for providing technical leadership to small teams, complexity and order-value Telco projects.
• Provide technical expertise in RFI, RFP, analyzing and develop requirements and present solution architecture
• Developing Proof of concepts and coordinating with Business Teams & Integrating Salesforce.com with other systems using middle-ware Boomi.
• Implement BSS\OSS standard for mobile and fixed telecom operators (Rogers & Telus Mobility)
• Ensure all cross dependencies with teams are managed and communicated early and clearly such as Daily Builds, External Software Releases. Coordinate activities for Monthly Internal Product Demos at the completion of each build cadence.
• Developed and implemented a highly creative solution to streamline the product development process by setting up outsourced R&D partnerships, saving $10 million in annual R&D costs while doubling resources and increasing productivity.
• Review and approve functional requirements, ensure all teams that are associated with the product’s software deliverables (ASP & SaaS) have had the opportunity to review the functional design.
• Work closely on customer developing & integrating solutions with various Cloud & Mobile marketing (Push Notifications, BitCoin etc) providers such as Urban Airship, Boomi, OpenSpan, TripLink, 3Tera AppLogic, iWork(Apple MobileMe), push.io, xtify, Cloudkick, CA Cloud, HP, Microsoft Hyper-V, Azure, AWS, Unisys Cloud, Zoho etc
• Ensure the integrated software schedule gets reviewed (by all team stakeholders) and approved (by Program Manager and Exec Sponsor) and all discrepancies and problems reconciling effort required v time available get resolved or are flagged to the Program Manager.
• Work closely with external customers to create product roadmaps and managed multiple multi-site project lifecycle Application Development for Mobile Applications, Location Tracking Systems, Travel Pay, Mobile Web (Cloud based backend), web services and client support services

Environment: BSS/OSS, Lombardi Blueprint, Oracle Data Integrator (ETL), Oracle 11g, Boomi, COMPLEAT, Big Machines, BlockChain, Android, iOS, Ubuntu Touch, Windows, Linux, IBM Watson, Adurino/ Raspberry PI, BI Tools, API, SOA, RPA (OpenSpan), MS Office Suite, MS Project.

Architect - Product Solutions

Confidential, Richardson, TX

Responsibilities:

• Responsible for owning Product P&L, strategy and implementation of Mobile Application and Services. Worked closely with internal/external customers to gather requirements and defining product specifications
• Guiding the onsite & offshore design and technology teams throughout the product lifecycle. Coordinate with the Customers & Technical Sales & Offshore Teams to develop, implement, enhance, support and maintain the Workforce Management System (WFM), Asset Management, Billing Systems (OSS/BSS), Big Machines Integration, Automation Tools Implementation (OpenSpan) and Mobile Applications (A&S).
• Involved in defining and launching Android, iOS, & Symbian based Mobile Applications & Biometric products.
• Implemented effective Scrum reporting at CXO level; improved existing Scrum of Scrums process and Scrum for geographically distributed teams. Determine the Product pricing to meet revenue and profitability goals
• Responsible for Product P&L and Product Business Requirements gathering with prioritized features
• Own and architect the Workforce Management Application and Cloud Solutions for Customers integrating to Mobile Applications on various Mobile Devices. Manage relationships with service providers and vendors.
• Provided enhancements to mobile application management, Mobile Device management (MDM), Process Automation, and monitored integration of products into an existing IT environment.
• Support sales pursuits, trials and demo’s. Brief and train the Salesforce at Sales meetings and manage product user groups
• Manage onshore and offshore and clients to communicate/resolve and approve technical requirements. Worked with Sales teams assisting in Application and Solutions sales
• Provide technical guidance, resolving Incident Management with in-house as well as customer sites

Environment: Cloud Platform, Biometric OS,RFID,2D Barcode, Real Time Location Systems, Maximo, Oracle 11g, Maximo Integration Framework(MIF), OpenSpan Automation Tool, Cognos Data Manager (ETL) Android, iOS, Symbian, Maemo, MS Office Suite, MS Project, Lotus Notes, Linux, Windows, Python, Perl, C++/Java, PHP, MySQL, MS-SQL, Mango DB, Cyrstal Reports, Hadoop, COTS Integration.

PMO - Integration Architect

Confidential, Richardson, TX

Responsibilities:

• Responsibilities as a part of the WI OAM&P Integration team include providing Customer Readiness support for UMTS/GPRS/CDMA OAM Solution by performing Installations, Configuration, Integration, Upgrades, Interface development & VO Support of the WNMS/WiMAX/CNM Solution and CMP Platform
• Responsible for evaluating and delivery of core wireless technologies
• Worked with overseeing WNMS Integration team of 60+ contractors on OAM, WiMAX & CNM Solutions. OAM Server is used to Monitor 3rd Party Network Element’s (MSC, IVR, HLR, SGSN's, SIG, IWF etc) that it connects to in a GSM or GPRS/UMTS network and gathers statistical information from the NEs.
• Responsibilities include managing a smooth installation/upgrade OAM Servers, Database Servers ( Oracle 10g/11g), Packet/Circuit Core device Integration, patch management, develop feature/patch test plan, RCA and preventive action, Process Automation (OpenSpan) & IOT (Inter-Operability Test) with each release.
• Involved providing support for WIOAM Data Service as lead prime for integration of IP Multimedia Subsytem (IMS), eMLC, IVR, MetaSolv NMS, Avabil, OSS/BSS, WebLogic Server 10.0/ 10gR3, Unified Communications, MAP Server and SMSC Server for OAM Enhancements

Environment: Solaris OS, Windows 2003, OpenSpan Automation Tool, Linux, Oracle, IBM InfoSphere (ETL), OpenText Integration Center (ETL) Java, NetBackup, C++, QC, Load Runner, Performance Server, IMS, IVR, Location Based Server, TOGAF, Avabil OSS/BSS, BellCore/Telecordia, Network Mediation, Wireless Internet OA&M, Network Elements

Project Engineer/Implementation SME

Confidential

Responsibilities:

• Responsibilities included working as a part of Product Line Management (PLM) to define implementation strategy and roadmap. Supervise and providing team leadership in installations, upgrades, database migration, and provide on-site technical support.
• Worked as a technical prime for implementation of Customer Network Solutions including Wireless Services and Provisioning Applications (Operator Provisioning & Billing/ Accounting Modules), 3rd party products such as MetaSolv NMS, Radius Server, WebLogic 8.1 Comverse-MMS, Amdocs Ensemble, CMG WAP, Logica SMSC, Bellcore/Telcordia BSS, and Service Builder, eMLC and OAM Module for Network Operation Center.
• Work with external third parties to assess partnerships opportunities.
• Coordinated the development of UMTS Wireless service (Service-To-Go), based on Confidential Interactive mCommerce Server
• Responsible for preparation, and successful execution of acceptance test plans (ATP)
• Implemented procedure for Quality Assurance through MQC and provide RCA or escalate with priority 1 CR for issues found in integration

Technical Architect

Confidential, Richardson, TX

Responsibilities:

• Network Gateway Server (NGS) is a Network Application Programming Interface (API) gateway product based on the 3GPP-OSA specifications. It provides an open API infrastructure that allows external applications to access 3G wireless network capabilities in a controlled and secure manner.
• Involved in the development of an application suite for trialing the NGS server, with various network enabler platforms like Mobile Location Center (gMLC), Webraska Mapping Server, Charging Gateway, RADIUS Accounting Server, etc.
• Demo and Trial applications include M-Commerce, Services Demo interface to MapQuest and Webraska, Oracle 9i, Geocoding, Directions, Weblogic 4.x, Mapping, DoubleClick, etc. for TMO, Confidential, Airtel, and ATTWS.
• Participated in market trialing of NGS Server at the customer sites in TMO (Deutsche Telekom) Bonn, GERMANY, ATTWS, Airtel and Confidential Lisbon, PORTUGAL.
• Multimedia Services Platform (MMSP) is an enabling server for UMTS based wireless network, which provides 3G wireless multimedia application developers with various features like Media Acquisition, Cataloging, Trans-coding, Mass Media Storage, and Media Streaming etc.
• Work involved identifying the architectural components of the server platform, mapping them to multi-vendor modules, including Media Authors, Streaming Servers, Media Players, Cataloging Server, Media Acquisition System, Media Storage and others.
• Participated in the customer trial activity involving MMSP Server (Trial Version) at the customer site in AirTel, Madrid, SPAIN.
• Worked on Selector Bank SubSystem (SBS) OA&M enhancement for supporting T1/E1 based Selector Common Interface Supreme (SCIS) card for CDMA (1xRTT) on a Layer1 protocol entity.
• Worked on developing a CMIP based Fault Management Q3 Agent and TMN Manager for DMS-MTX networks Responsibilities also include installation on the server and the client machines for TELSP (Brazil).
• Worked on the TDMA MTX Data Server, a mediation device between the MTX (Mobile Telephone eXchange) and third party client applications. It involved collecting switch data such as billing records on Oracle 8/9i, operational measurements, Logs over TCP/IP and X.25 and transmitting the data over in real-time to the client applications over TCP/IP using distributed object oriented technology and client server architecture on HP-UX for TDMA MDS OA&M group.

Data Analyst/Software Engineer

Confidential, Cincinnati, OH

Responsibilities:

• Product Definition and Development
• Multi-site (3-8 sites) People Management (50-500+)
• Strategy and Road mapping
• Technical Innovation, Customer Engagement and Understanding
• Program and Project Management
• Team Building & Leading: People Development
• Strategic Planner adept at combining strategic vision with tactical execution to achieve corporate milestones; Drives down operational cost to fund growth objectives.
• Global Leader adept in large scale projects directing cross-functional, geographically distributed and multicultural teams to achieve established goals.
• Result-Oriented strategic leader with "Can Do" attitude offering consulting and enterprise background with business knowledge of information technology
• Capable of successfully managing and leading large teams & ability to track the progress of a project through the multiple life cycles phases with an emphasis on quality processes and guidelines in all stages of the activities.