SUMMARY

IT professional more than 10 years of experience in Network Operations, Network Engineering, System Administrator and Internetworking. Monitoring and Troubleshooting on Network devices using Wireshark, Sniffer, Cisco works and various other tools. Technically well versed, able to roll up the sleeves whenever necessary to get the job done, but always taking pride in team achievements.

SKILLS

Protocols TCP/IP, EIGRP, BGP, HSRP, IPSec, VPN, QoS, Multicast, dot1q, STP, VLANS, VTP, WLAN, DNS, DHCP, ARP, SNMP, NetFlow, Tacacs , VRF, Cisco vPC etc.

Routers Switches Cisco 3900, 3800, 3600, 2900, 2800, 2600, 2500 Cisco Catalyst 6500, 3500, 2900 1900

Routing Protocols OSPF, EIGRP, BGP, RIP

Operating Systems Microsoft Windows OS, Windows Server NT 4.0/2000/2003, Linux, Cisco IOS, CAT OS

Firewalls WatchGuard FBII, FB/FB X 1000/700/500, Cisco PIX UR 515E, Nortel Contivity 1100/1700 VPN Switch, Microsoft ISA Server

Professional Experience

Network Engineer

Confidential

• Responsible for advanced enterprise wireless LAN administration, mesh networks, and point-to-point and point-to-multipoint topologies.
• Handling enterprise outages effectively and driving towards the resolution. Coordination of fault escalations in conjunction with the 1st high-level technical management of high priority or technically complex calls.
• Work escalate problems effectively in order to meet customer SLA's service level agreements .
• Perform problem management and root cause analysis for customers as required.
• Efficient at use of Microsoft VISIO/Office as technical documentation.
• Responsible for researching new technology directions and making recommendations for improving the reliability functionality of LAN WAN.
• Inter-VLAN routing, Trunking, STP, RSTP, port aggregation link negotiation and port security
• Configuration troubleshooting of routing protocols: Static, OSPF and EIGRP.

Network Engineer

Confidential

• Daily administration of Microsoft Network including system backup and maintenance, user account and access control, problem solving, email server issues.

• Configuring Cisco Core L2 and L3 Switches and Routers models 3750/3560 Series and Managing VLANs.
• Inspection commissioning of network installation patch panels EIA/TIA 568b type Cabling, length/wire map and manifesting structured cabling for computer.
• Maintaining of system patches up to date and system up gradation. End user support and training.
• Setting up DSL, PPPoE, internet connection sharing, DHCP, Router/access points/adaptors.

Sr. Network Engineer

Confidential

• Configured BPDU Guard, port-fast, uplink fast and other spanning tree features.
• Performed IOS and Hardware upgrades on Core routers and field routers.
• Worked on ASR routers like 1k, 9K series as a core and configured HSRP for active-active redundancy.
• Configured Security Policies including NAT, PAT, AAA, ACL's Standard Access Lists, Distribute-Lists, Route-Maps, VPN Concentrators, IPS/IDS, PIX, ASA firewalls.
• Troubleshooting static/dynamic routing problems, spanning-tree issues and problems with VPN disconnects and successfully remedying those issues.
• Implemented TCP/IP , TFTP and related services like DHCP/DNS/WINS
• Design network layouts Monitoring and Troubleshooting LAN Switched networks.

Network Administrator

Confidential

• Configures Cisco routers 1800, 2600, and 2800 series and Cisco IOS switches 2950, 2960, 3550, and 3560 series in small branch networks.
• Configures and troubleshoots Layer 2 technologies STP, RSTP, 802.1Q, PVST, Ether Channel and Layer 3 technologies IP routing and IP access lists .
• Configures routing protocols such as RIP, EIGRP and OSPF. IPsec VPN and other entities.
• Responsible for set-up and installation of network servers, operating system, backup systems
• Maintain and Provide support for LAN/WAN infrastructure as needed. This includes working on specific hardware such as switches, routers wireless APs, VPN Concentrators, frame relay,
• Troubleshooting static/dynamic routing problems, spanning-tree issues and problems with VPN disconnects and successfully remedying those issues.
• IPsec VPN between two branch offices and also SSL VPN for user's connecting.

System Administrator

Confidential

• Interface with other internal departments as required defining requirements and ensuring that new implementations and/or upgrade are made in a timely. Controlled manner with minimal business impact.
• Monitoring of billing software i.e. Radius Authentication, Accounting and Authorization, Authentication on Radius Server from system password file through Netcent billing software and Advance Billing software.
• Managed a team of Engineers for the technical support to the clients.
• Took special Responsibility for client's satisfaction by providing them a quality service and backup support.
• Creating of Manuals for the configuration of TCP/IP setting for Internet Access via Windows server/workstations, Proxy Manuals for Corporate Clients.

Senior Technical Engineer

Confidential

Manage team of engineers to help with the installation configuration of LAN/WAN connectivity including internet. Provide maintenance support on different products such as Routers, Switches, Bridges and Hubs also included OS patches and software upgrades.

Technical Support Engineer

Confidential

Software installation for Internet Connection on site, configuration of TCP/IP protocols on Windows machines. Troubleshooting any software or hardware issues, assist and advise Field Engineers during system installation.