SUMMARY:

• U.S. Veteran who has over 15 years of Windows System Administration experience working in various industries supporting companies as the sole IT resource up to being a team member supporting 8,000 end users.
• 10+ year experience performing Windows Server Administration (2003, 2008, 2008r2, 2012) most recently for WAN Technologies with over 5,000 offshore users and over 200 onshore users.
• 15+ years of Active Directory administration including: account provisioning, managing user accounts, group policy, permissions, creating domains, and troubleshooting performance issues.
• Experience editing and modifying network permission and traffic scripts by removing or disabling various script lines, also managing GPO.
• Large System deployment experience at Confidential that included deploying a large system for 375 hospitals according to software and infrastructure requirements (UNIX based). This was a Full Lifecycle system deployment encompassing: installing, onsite server setup, establishing and maintaining connectivity, testing, printer set up, and several other hardware infrastructure devices.
• Significant experience documenting procedures for user guides and “how to’s” to standardize hardware and software procedures to specifications and provided customization of user documents for various clients based upon frequent request.
• Managed several end client virtualized environments for connectivity to end client work stations (PC and Thin Clients) for Office 365, Office 2013, and Outlook migrations.
• Managed over 150 infrastructure implementations.
• Strong aptitude in various areas, Help Desk, Project Management, Systems Administration, Application Administration, Installer.
• Administrator for Kronos Work Force Management - Time Attendance, Scheduling, Absence Management, HR, Payroll, Hiring, Labor Analytics.
• Managed Rehab Optima Implementation

TECHNICAL SKILLS:

Technology and Tools: SAP Spiceworks Rehab Optima Websense Kronos Work Force Central Point Click Care Avaya VoIP CompuPay Adobe Acrobat Microsoft Dynamics AX 2012 Microsoft Dynamics GP 2010 CAMS DoD Maintenance System Microsoft Project Microsoft Visio Microsoft One Note Microsoft Share Point MS Office (all vers) Auto CAD, Auto CAD Lite Symantec Endpoint Protection Symantec Encryption Symantec Backup Exec Confidential Software LMS Learning Management System UNIX | Linux Manhattan SCALE TMW Suite TMT Transman 3sixty Freight Match Paper Wise w/Crystal Reports Rand McNally PC Miler Sage PFW Auto Task | Task Fire Dameware Remote SW Team Viewer Remote TMW Mobile Com MS Server 05 12 MS Win 95 10 MS SQL 05, 12 Cisco Unified Communications Manager (CUCM) Microsoft Lync | Live Meeting Southwinds

PROFESSIONAL EXPERIENCE:

Confidential, Nashville, TN

Field Installer

Responsibilities:

• Served as primary technology contact for the hardware update implementation, and replacement of pc’s and peripherals.
• Utilized scripts for the automation of the administration configuration. Covered all 50 states - floater basis.
• Windows 7 Enterprise, Dell

Confidential

SAP Software Key User

Responsibilities:

• Responsible for the day to day processes of SAP manufacturing, as well as backup support to pc, applications, peripheral devices, and network infrastructure.
• Primarily managing and monitoring the manufacturing processes in SAP.
• Provided support for Avaya VoIP System Support.

Confidential

IT Consultant

Responsibilities:

• Served as an assistant systems administrator to the senior administrator supporting 8000+ users on a large WAN Domain and 200+ LAN Domain users.
• Utilized Spiceworks for tracking support issues.
• Responsible for a wide range of administrator tasks - FTP Server, MS Server, McAfee Endpoint Protection, Active Directory and User Management, Web Portal Application Management, Software Application, Support Help Desk - Analyst Support, SCCM Support.
• Participated in hardware refresh, conversion to dual monitor configurations, as well as docking station add on.
• Supported Office 365 Migration, provided support and assistance to new users and existing users, in both Citrix and VMWare environments.
• Assisted in the configuration of mobile devices for support of Office 365, as well as an Office 365 Support Desk for Office migration.
• Managed Active Directory, DNS, Group Policy.

Confidential, Nashville, TN

Systems Administrator

Responsibilities:

• Solely managed IT operations for Healthcare Properties, both corporate office in Nashville and Long Term Care Facility in St. Augustine, Florida.
• Responsible for day to day help desk support, infrastructure support which included 2 Ayaya VoIP Systems, 7 Servers.
• Supported 7 users in the corporate office for both hardware and software applications, approximately 75 users (between 3 shifts) at the facility.
• Managed implementations for new software applications and hardware purchases.
• Maintained server backups, application administrator for web portal applications and server standalone applications.
• IT contact for all vendors.
• HIPPA Liaison and information security contact.
• Solicited and managed services from vendors, constantly seeking more efficient and less expensive ways to process and protect Confidential t and business information, through careful cost analysis.
• Implemented a NAS backup system, migrating away from older tape library system.
• Maintained the security and operation of the wireless networks at both the corporate and Florida facility.
• Software Administrator for Kronos Work Force Management - Time Attendance, Scheduling, Absence Management, HR, Payroll, Hiring, Labor Analytics, Websense, Point Click Care, Rehab Optima.
• Managed Active Directory, DNS, Group Policy.

Confidential, Columbus, MS

Field Installer

Responsibilities:

• Served as primary technology contact for the hardware update implementation, and replacement of pc’s and peripherals.
• Utilized scripts for the automation of the administration configuration. Covered Northern Mississippi Region.

Confidential, West Point, Mississippi

Client Network Consultant

Responsibilities:

• Solely managed IT operations for Confidential Company, located in West Point, Mississippi.
• Functioned as a Systems Administrator, maintained server backups, administered web portal applications as well as standalone applications for the company.
• Monitored and verified server backups, served as Systems Administrator on all systems.
• Responsible for wireless infrastructure, utilized by the truck service department.
• Supported users through help desk support.
• Super User for all the software applications associated with the trucking and commerce industries, from electronic log sheets, dispatch, and GPS location of both the truck and trailer assets.
• Software Administrator for Kronos Work Force Management, Microsoft Dynamics GP 2010, MS Office | Windows, Symantec Endpoint Protection, Symantec Backup Exec, TMW Suite, TMT Transman, 3sixty Freight Match, Rand McNally, PC Miler, Sage PFW, Total Mail, ETA Agent, QHOS Manual Poller, TMW

Confidential

Aircraft Avionics Specialist

Responsibilities:

• Responsible for the maintenance of the electronic, and electrical systems on 2 different aircraft, utilized for pilot .
• On both the T-38 and the T-1 aircraft, I worked independently and as a team to support the sophisticated systems onboard the aircraft.
• From a simple switch, to friend or foe systems, weather radar, and secured communications, we troubleshot, calibrated and upgraded these systems in order to meet Air Force requirements as well as FAA requirements on the T1.

Confidential

IT Consultant

Responsibilities:

• Self-employed IT Consultant to support temporary projects, and short term requirements.

Confidential, Brookings, SD

Sales Engineer

Responsibilities:

• Supported product resellers and sales-marketing staff with special requests from customers.
• Coordinated special and unique engineering on products
• Determined feasibility and costs for special projects.
• Trained sales-marketing staff on new products, addressing functionality and market designation.

Confidential, Mobile, AL

Hardware Support

Responsibilities:

• Installed systems, network infrastructure hardware, repairing equipment.
• Managing over 150 infrastructure projects.
• Led site surveys, mentorship to technicians, coordinated go-live support, managed implementation team.
• Server builds on both Unix and Microsoft platforms.
• Maintained technical documentation for project management team.