Senior Systems Analyst Resume Profile

SUMMARY OF QUALIFICATIONS

3 years of experience as a Scrum Master leading IT development teams on small, medium and large projects
10 years of experience working on application development teams
M.B.A degree with a concentration in Project Management
Industry experience: Healthcare, E-commerce, Technology Services, Automotive

SKILLS

Project Development Methodologies:

Agile, Waterfall

Project Management/Scrum Master:

Scope, Schedules, Timeframes, Project Plans, Work Breakdown Structures, Risk Assessment Plans, Change Management, Release Planning, Sprint Planning

Requirements and Analysis:

SQL, User Stories, Use-Case, Data/Process Flow Diagrams, Context Diagrams, Entity Relationship Diagrams, Mockups/Wire-Frames, Business Requirements, Technical Requirements Documents, Backlog Grooming

Testing:

Manual Testing, Functional Testing, Regression Testing, Test Plans, Test Cases

Programs/Applications:

Rally, Microsoft SQL Server Management Studio, MS Visio, MS Project, MS Office, MS Access

EXPERIENCE

Confidential

Scrum Master

Lead release planning meetings define project scope, schedule, risks and dependencies and project roadmap.
Lead sprint planning meetings resource capacity planning, manage user stories and tasks in Rally.
Produce the project's Statement of Work document.
Maintain product backlogs and current priorities with business and IT leads.
Provide project status reports to management.
Remove project impediments and blocking issues by leading meetings for the project team with vendors and business.
Facilitate daily standups meetings for project status updates.
Facilitate sprint retrospectives to review sprint progress and make recommendations to improve the project team's performance.
Coordinate and document the change control process. Asses how changes impact project scope, schedule and budget.
Setup and maintain projects in the Rally application.
Perform Release Coordinator duties facilitate UAT, email release communications to users, facilitate Release Go/No-Go meetings, coordinate release deployments.

Confidential

Senior Systems Analyst

Evaluate business requirements and prepare detailed system specifications/user stories required to develop applications and systems.
Document business and system process flow diagrams
Facilitate requirements meetings with the business and user groups.
Define and document the functional system specifications.
Analyze and revise existing functional documentation.
Assist in training junior level personnel in technical complexities of assigned work.
Conduct analysis of alternatives, recommendations, and data mapping.
Create and execute test plans/cases. Work closely with development staff to remediate all issues identified during testing.
Provide support for break/fix issues related to internally developed applications.

Confidential

Technical Business Analyst II

Elicited and managed technical requirements/ technology related business processes
Performed project management duties including: scope, time, change control, risk, quality, and communications
Facilitated requirements meetings with the business and user groups
Participated in design review meetings with the development teams
Created test cases and performed integration testing and UAT with users
Estimated, prioritized, and reported on all BA activities and schedules
Responded to operational issues and information requests within defined areas of responsibility
Provided business support for the Redemtech software
Trained and provided guidance as a consultant/mentor in relation to business analysis
Assisted with pre-sales activities and new technologies implementations

Confidential

IT Business Analyst

Worked with business users and developers to design, and implement information systems
Facilitated requirements meetings with the business and user groups
Analyzed business and system processes
Created project documentation including: business requirements, system requirements, and test scripts
Performed integration and acceptance testing

Production Support Analyst

Assisted customers with production system support issues with respect to the following business areas: materials, order management, and shop floor
Performed root cause analysis on production support issues
Corrected data or system problems that affected production
Documented production issues and fixes

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