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Associate Systems Administrator Resume Profile

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PROFESSIONAL SUMMARY

Quality-focused IT professional with over 4 years of experience in a wide range of technology roles. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Effective communicator, able to work with clients of all technological levels.

  • Network Monitoring
  • Palo Alto Firewalls
  • Application Installs Patches
  • Internal Security Auditing
  • Windows, Unix, and Linux
  • Network Access Provisioning
  • Java, SQL, HTML
  • PCI/NERC Compliance
  • Citrix XenApp Virtualization
  • Active Directory and Exchange
  • DNS/DHCP
  • LAN/WAN Implementation

SKILLS SUMMARY

Technology Summary:

  • Systems Administration Windows/Mac OS, Active Directory, Exchange, Servers Windows/Unix .
  • Networking Cisco routers/switches, firewalls, DNS/DHCP, load balancing, Cisco AIR wireless.
  • Security CyberArk password protection, IronPort Web/Mail, Palo Alto firewalls, McAfee monitoring, group policy administration, mainframe security TopSecret/Racf , Dell SecureWorks.

TECHNICAL EXPERIENCE

Associate Information Security Analyst

Confidential

  • Work in a security team to maintain PCI compliance for Saks Fifth Avenue, Lord and Taylor, and Bay department stores.
  • Provision network access for Windows, Mainframe and UNIX systems in a 30,000 user environment..
  • Manage Cisco IronPort application to monitor internet and email usage.
  • Active Directory, Exchange, and MS Lync configurations.
  • Mitigate issues found from external penetration testing and Dell SecureWorks monitoring.
  • Virtualization using Citrix XenApp technology.
  • 24/7 on-call support for critical resolutions.
  • Lead on a project to implement an identity management system.
  • Assist in 3rd tier troubleshooting to resolve threats found in Palo Alto firewall logs.

Associate Systems Administrator Contract

  • Windows 7 configuration and troubleshooting in an office environment.
  • Gathered proxy data for reports to present to upper management.
  • Used Clonezilla application to create Windows images for duplication.
  • Performed data backups to storage servers for reimaging of user desktops.
  • Configured AD user accounts, VPN Accounts, MS Exchange accounts.

Performance Monitoring and Reporting Intern

  • Installed and configured Cisco Unified Operations Manager for IP monitoring.
  • Assisted in setting up Zenoss for overall infrastructure and application monitoring.
  • Held lead position on long range project for new IP telephony monitoring implementation.
  • Worked with IT audit groups to maintain NERC compliancy.
  • Maintained access lists for firewall specifications.
  • Assisted on the Router Availability Review Team to improve overall network functionality.
  • Allocated IP addresses and configured DNS on over 200 Windows, Linux, and UNIX servers.
  • Assisted in Tier 2 helpdesk for proxy issues.
  • Created documentation for application users.
  • Used Remotely Anywhere for Windows 2003 server application upgrades.
  • Created Visio drawings for Cisco AIR wireless ranges in remote locations.
  • Shadowed in the network operations center to learn troubleshooting techniques.
  • Configured Cisco routers and switches for correct port, VLAN, and IP information.
  • Resolved Remedy tickets for Network Operations requests.

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