Career Summary

I am a well - rounded technology professional with a diverse array of skills from the technical to the mechanical giving me a unique blend of abilities. My experience includes work with multiple computer platforms project management, networking and more. I possess excellent customer/client relations skills that allow for easy and effective interactio with people from diverse backgrounds. Working alone or as part of a team presents no problem for me I ca perform well i either case.

Technical Skills

• LA O/S Appl.: MS Server, SCCM, Hyper V, MS Exchange, Wi XP, Vista, 7 and 8, MS Office Outlook, Word, Excel, PowerPoint, Visio, MS Project, Adobe Photoshop and Acrobat, Lotus Notes, CUCM, DOS, Mac OS 10.x, Active Directory, Linux/Ubuntu, Android, Acronis Backup, Norto Ghost, Numara Track-it
• LA Protocols: Ethernet 10/100 Gigabit, Toke Ring, FDDI, DS3, IEEE 802.1q, 802.11 a/b/g/n, 802.15.4, TCP/IP, CIDR,UDP, ICMP, ARP, IPX/SPX, OSPF, RIP, RIPv2, DHCP, DNS, Spanning-Tree 802.1d, SNMP, EIGRP, VTP and Voice over IP VOIP
• WA Protocols: Frame Relay, T1/T3, ISDN, BGP, EGP, SONET OC and ATM
• Test/Diag. Equip.: Packet Sniffer, TDR Time Domai Reflectometer, Cable Scanners and Testers, Wireshark, Fluke Multi-Meters, Megger, Rotatio Meter.
• Hardware: Cisco Switches/Routers, VP devices, copper Fiber patch panels, coaxial UTP cabling and PC platforms servers and workstations, HP/Lexmark printers, Blackberry, iPhone/iPad, Peplink Router and Access Points, PBX Mitel SX2000, Audio-Visual A/V .
• Other: Light plumbing and carpentry, painting and plastering, floor and wall cleaning, soldering, lock repair and maintenance, electrical installation, repair and maintenance, small and medium size appliance repair, safety trained.

Professional Experience

Confidential

Electrician

• The Port Authority of NY NJ builds, operates, and maintains critical transportatio and trade assets. Its network of aviation, rail, surface transportatio and seaport facilities annually moves millions of people and transports vital cargo throughout the New York/New Jersey region.
• Maintai and repair AC airport lighting regulators with outputs reaching 5,000 volts.
• Install, maintai and repair airport runway and taxiway lighting with voltages as high as 5,000 volts
• Maintai and repair roadway lighting utilizing voltages as high as 480 volts.
• Maintai and repair intruder alarms.

Field Network Engineer Confidential

• Confidential is a industry leader i providing locking solutions and energy management systems to hotels, motels, dorms and short/long term residences.
• Conducted site surveys and designed wireless network infrastructure based o locatio specific requirements to get the most stable and functional network.
• Installed, configured and maintained 8 .15.4 wireless gateways.
• Installed, configured and maintained wireless devices which communicated with server via wireless gateways.
• Installed, configured and maintained Cisco Catalyst switches 2960/3650 which involved initial configuratio VTY, Console and logi settings/parameters and VLA creation/management.
• Installed, configured and maintained servers running o a windows platform. This included, but was not limited to, creating/working with User Groups, OUs, DHCP, DNS, Group Policy and SCCM for deployment and management.
• Installed, configured and maintained workstations utilizing, as necessary, SCCM for deployment and management.
• Provided training and orientatio to all users and stakeholders o daily use of the system as well as administration.
• Managed projects to completio which included managing the activities of vendors and contractors, supervising workers directly, writing daily reports to all stakeholders, coordinating various aspects of the project having to do with respective departments such as Engineering, Management and Front Desk at the customer/client site and formally handing the completed project over to the customer.
• Provided telephone and remote support to clients/customers as required.

Confidential

Telecom Specialist

• CPH is one of the largest health care institutions i St. Lawrence County serving Upstate NY.
• Served as administrator for the hospital PBX Mitel SX2000 . This included trouble-shooting problems with PBX T1 PRI, doing Move, Add or Changes involving cross-connects at the MDF, troubleshooting problem with circuits i.e. toning out wires, finding short/ope circuits and performing overall administratio of the system both on-site and remotely.
• Served as acting administrator for CUCM Cisco Unified Communications Manager . This included Setup of VOIP Phones Move, Add, Change, setting up users, resetting user passwords and voice-mail boxes.
• Configured switch ports mostly Cisco Catalyst 2960/3650 for proper VLANs both Voice and Data while making sure routing worked as intended.
• Maintained and trouble-shot in-house security CCTV system including IP cameras.
• Also worked as part of a team at a moderately busy helpdesk answering user calls, creating and closing work tickets with Numara Track-it, doing software installations setting up user accounts, tweaking Group Policy, imaging and installing PCs and configuring new servers.
• Setup, configured and maintained WYSE thi clients running Citrix over Windows.
• Participated i the 24/7 on-call rotation.
• Participated i i tech rotatio every month for backup of Meditech server utilizing Dell tape backup system.
• Acquired full understanding of HIPAA standards.

Confidential

IT Specialist

• As the sole technicia at the school NYC Lab School, I was responsible for ordering equipment laptops, PCs, Macs, Tablets . . . etc. and software, keeping inventory and rolling it all out.
• Installed and configured domai controllers PDC/BDC, administered domai Users, User Groups, OUs, Group Policy, printers . . . etc. .
• Installed and configured Mac OS X XSERVER G5 which involved integratio with Active Directory via LDAP
• Setup and serviced network printers primarily Lexmark but some HP and other peripherals such scanners, faxes and Smart Boards.
• Served as the helpdesk resolving user problems and answering questions.
• Acted as the liaiso betwee the school and vendors as well as the DOE's Project Connect MIS department.
• Addressed A/V equipment setup/breakdow requests which included setting up PA systems, Polycoms, TVs, Projectors, Speakers, Amplifiers, Microphones Shure, Sound Mixing equipment and computers with software such as Avid, Final Cut Pro and Reason.
• Kept the internal telecom PBX system up-to-date.
• Built two computer labs from scratch managing the entire project. This included ordering all equipment and parts, installing electrical and data wiring including patch panel, configuring trunk s, STP and VLANS o Network switches Cisco Catalyst 2950 and setting up all the machines. All told, 2 Smart Boards and accompanying projectors, 2 PCs and over 80 Macs, which were boot-camped allowing booting to Windows XP or Mac OS X, were, setup, configured o the network and integrated, o both the Windows and Mac sides, with Active Directory.
• Provided training, guidance and orientatio to Teachers, Staff and Students o all aspects of technology.

Confidential

Electrician

• Installed distributio panels, switches, risers and branch circuits including electrical devices.
• Ra EMT and galvanized pipe from up to 3 utilizing, as necessary, a hydraulic bender
• Pulled wires from 14 through 500 MCM using powered wire puller as required.
• Ra or pulled lines for the fire alarm system
• Ra or pulled Cat5e cables for voice/data
• Ra or pulled RG6 and RG59U cables for Cable TV and internal Security CCTV system.
• Performed maintenance work involving the replacement of wiring devices such as duplex receptacles, changing fluorescent ballasts and installing wiremold for light lighting and power.

Confidential

Electricia Helper

• Mostly industrial type work running pipe and a occasional riser.
• Assisting mechanic troubleshooting Motor Control Center problems involving motor starters, start, stop and reverse switches, float switches and solid state as well as electro-magnetic controls
• Used testing equipment such as VOMs, Voltage Testers, Meggers, Circuit Tracers and Glow Sticks i the course of trouble-shooting.
• Put pumps i and out of service and performed preventive maintenance o equipment i. e. adjusting brushes, cleaning or replacing wor contacts or cube relays and checking equipment such as generators and different types of motors for optimal efficiency.
• Voltages ranged from the low end 24V to the high end 4160V .
• Ensured proper lock-out procedures were followed, that we had the right tools for the job and made sure the work area remained clear, clea and safe.

Confidential

Electrician

• Brooklyn-Queens Electric is a small Electrical contracting company based i Brooklyn.
• Worked i all three types of settings industrial, commercial and residential .
• Learned how to read blue prints, layout and estimate jobs
• Ra EMT and galvanized pipe 3/4 to 21/2 .
• Installed Services, switches, distributio and lighting panels, power and lighting contactors.
• Wired using appropriate wiring methods per NEC boilers, intercoms, bell systems, burglar alarms, walk-i freezers, store fronts, and branch circuits.
• Worked o a number of adequate wiring jobs refurbishing City buildings. This involved both new and old work o Services, Risers, Branch Circuits and devices.
• Installed and trouble-shot start/stop/reverse switches for sliding gates and conveyers as well as installing and trouble-shooting HVAC controls.
• Made sure truck was adequately supplied every morning before heading out thus requiring extensive part recognitio and taking stock of inventory.
• Performed light carpentry and basic plumbing whe dealing with under-sink electric garbage disposal units and commercial washing/cleaning equipment i the process of doing work.