SUMMARY

• Day-to-day administration, management, maintained and monitored network and network security devices.
• Check and monitor Dell server status using Dell Open Manage Server Administrator.

• Thin Clients/Terminal Services/Remote Desktop and Remote administration concepts.
• Implementation of GP to selected users and File sharing permissions on Windows 2003/2008/2012 Server
• Backup Exec, Norton Ghost, Acronis setup and configuration.
• Setup and installation of Microsoft SQL Server 2005, 2008, 2012.
• Has experience on ERP systems. Winline, Syteline.
• BES/ Blackberry Server mail system setup and installation.
• Spam filtering software installations and port blocking and security.
• Wireless network printer configuration and management with Print Servers
• Microsoft ASP.NET 4.5, C and VB dot net coding experience.
• Sharepoint installation and management. VMware and Virtualization Hyper-V / ESX experience
• Microsoft exchange email administration, setup and installation.
• Network design, setup and implementation with strong computer and network troubleshooting skills
• Windows 7/2000/XP, Windows 2003/2008/2012 data center R2 server administration, including SQL, Exchange, IIS, Active Directory

Desktop and Network Support Technician Confidential

• Mass deployment of Laptops and Desktops using Windows Deployment Services WDS in Windows Server 2008, 2008 R2 and Windows 2012 R2. Eliminating the need for CD or DVD when installing windows in bulk.
• Barcoding and Asset Tag laptops, Serial Numbers for inventory purposes.
• Troubleshoot network, hardware, software issues during imaging Windows on Laptops and Desktops.
• Go to the field, schools and troubleshoot Laptops and Desktop as needed.
• Help expand and configure cisco managed switches and access points for this project.

IT Consultant Confidential

• Managed supportability and troubleshoot the availability of applications, services, and corporate web site.
• Designed, implemented, configured, and maintained production/test environment both physical and virtual .
• Managed and maintained corporate SAN system/data backups critical OS/software/security updates.
• Evaluated new hardware and software technologies presented analysis and purchase recommendations.
• Maintained software/hardware asset management system and related license/warranty agreements.
• Enhanced corporate LAN redundancy and reliability by replacing and upgrading network hardware.
• Successfully performed data storage resources consolidation.
• Significantly improved backup operations, data flow, and reliability by migrating all corporate data to new SAN.
• Developed and maintained collaborative relationships among all levels of an organization, hardware/software vendors, and external service providers.
• Design, manage, install and maintain complex corporate and extranet networks.
• Design, deploy, and maintain network security platforms and mechanisms necessary to ensure safeguard to data systems and information.
• Configure network devices for high performance and highly available operation.
• Deploy monitoring tools and provide continuous monitoring of network and all associated platforms and troubleshoot problem areas as needed.
• Assist with server and application deployments, and areas where network expertise might be required.
• Collaborate and maintain documentation as it related to network configuration, security, processes, and service records.
• Ensure network connectivity of all servers, telephony equipment and other network appliances
• Manage routers, firewalls, switches, and maintain backups of these devices and keep software/firmware up to date.
• Utilize remote access to isolate network issues, tune and make configuration changes as needed.
• Ability to perform network assessments, write up and present results with actionable recommendations.

Detailed Job Description:

• Set up local area networks design and voice communication installation. Setup, configure wireless bridge and
• WIFI data access points.
• On call Technical Support personnel to current customers. Maintain companies on their email server support.
• Using Logmein or gotoassist remote control and Teamviewer.
• Troubleshooting on exchange server 2003/ 2010 email issues.
• Setup and configure server/ client data backup using Symantec Backup Exec and Acronis True Image..
• Data recovery and transfer data from bad hard drives.
• Provide desk side support Hardware/Software Support Training on Windows XP
• Diagnose repair PC's, laptops hardware software
• Install and test hardware to make sure it is working and identify system hardware problems.
• Diagnose problems with software configurations and LAN connectivity issues
• Manage Dell desktops and laptops hardware and perform and schedule all hardware maintenance on pc
• related equipment
• Maintain, troubleshoot and administer the use of local area networks LANs , wide area networks WANs ,
• Cisco networks and computer workstations and peripheral equipment
• Provide problem-solving services to network users.
• Provide On-site technical support to customers.
• Provide remote PC support on customers using Logmein or Teamviewer.

Confidential

Network Computer Systems Administrator

• Provide problem-solving services to network users.
• Monitor automated data backups and disaster recovery operations
• Provide remote PC support on workers using Logmein or Teamviewer.
• Diagnose problems with software configurations and LAN connectivity issues
• Troubleshoot and maintain exchange server email issues.
• Maintain database backup and SQL scripts.
• Setup and maintain LAN and wireless networks.
• Maintain network hardware and software.
• Make recommendations for improvement in the computer systems.
• Verify, allocate and post details of business transactions.
• Designate staff assignments, establish work priorities and evaluate costs and time requirements,
• Define standards of transmission of business information to be interpreted independent of computer platform.

Confidential

Systems Administrator

• Maintain, troubleshoot and administer the use of local area networks LANs , wide area networks WANs , Cisco networks and computer workstations and peripheral equipment
• Provide problem-solving services to network users and other departments
• Implement network traffic and security monitoring software, and optimize server performance
• Control security access rights to users, access to shared folder on file server folders and internet connection access rights on proxy server. URL blocking and virus monitoring.
• Evaluate and install computer hardware, networking software and operating system software
• Monitor automated data backups and disaster recovery operations.
• Set up local area networks design and voice communication installation. Setup, configure wireless bridge and WIFI data access points.
• Implement monitor information security, computer or device usage, email, internet access and usage, email external and local, data access and borrowing of IT equipments.

• Install, configure and monitor local area networks LAN .
• Building and installing network infrastructure components.
• Configuring and monitoring company servers.
• Administrating users on company servers and systems.
• Part of the IT development Team for HRIS systems using VB .net and the Cafeteria POS using Power Builder 6.0
• SQL Server Database server administration.
• Maintains internal network of servers, desktop servers and terminal servers
• Generates monthly reports from the call accounting system to be submitted to the accounting department.
• Submits a quarterly inventory in accordance with the IT Hardware and Software Inventory and Maintenance Procedure for all information technology resources to the IT Manager.
• Maintain all hardware / software and ensures that employees properly use the equipment.
• Maintain records of e-mail accounts and it's security levels.
• Researches, evaluates installs, configures, and maintain all hardware, peripherals and equipment necessary to meet integrated systems objects.
• Install, configure and maintain wireless devices, computers, monitors, routers, switches, communications equipments and other information technology resources.
• Conducts hardware software maintenance in accordance with the steps in the IT Hardware Software Inventory and Maintenance Procedure.
• Reports to the IT Manager violations committed against any of the of the IT policies.
• Performs daily backups of all digital information in the File, E-mail Database Server.
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.

Evaluates all needs in hardware / software and proposes the best solutions to the IT Manager for approval. Closely coordinates with purchasing in order to source suppliers and canvass pricing. Evaluates all quotations and ensures that the company could benefit of the best quality at the least cost.

Confidential

Computer Operator

PC Troubleshooting, Win 98-2000, Undertake troubleshooting on computer brake down, POS, Weighing Scales, Administer Night Run Process. Virus removal and detection. Local area network and wide area network administration.

Responsibilities:

• Troubleshooting of POS and Tills.
• Store inventory lead.
• Run end of day sales and reports.

Area Technical Asst.

Confidential

Area Tech assistant Local area network configuration and troubleshooting. Has the ability to extend equipment installation and configuration on both software and hardware.

Responsibilities :

Oracle 6i database SQL scripting support.

Run scripts sent from Head Office.

Troubleshoot token ring network. Using Windows NT and VNC connectors.

SKILLS:

• Proficient in using MS Office outlook and exchange email support.
• Proficient in using MS Visio for network design, documentation logical and physical
• Proficient in using MS Windows networking 2K/XP/7 Advance Server/2K Prof./2003. Structured cabling and copper termination.
• LAN/WLAN/WAN and VPN planning, implementation, configuration, audit, evaluation and troubleshooting lifecycle.