Systems Engineer Resume Profile
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SUMMARY
- 20 years of increasing IT experience in planning, designing, implementing, and maintaining IT solutions across the globe.
- Strong business acumen to interact with executive leadership and identify additional sales / services opportunities.
- Methodical analyst of business issues capable of concept development, engineering, and deployment of systems.
- Crafted market-specific programs based on the size, scope and needs of a wide variety of companies and business verticals. Effectively allocated time and resources to the highest value prospects and opportunities.
- Crafted and delivered a unique value proposition and cutting edge technology solutions that streamlined and auto mated IT security patch management for multiple operational companies in a Fortune 100 organization.
- Fostered business needs into strategic trusted business partnerships developing ongoing sales relationships with various customers.
- Specialization in management of implementation, and operation of secure, large-scale, geographically dispersed risk management solutions and business resilient implementations.
- Hands-on analysis, design, implementation, management, and support of network data and telecommunications systems in a broad range of operational environments.
- Facilitates relationships with leadership, peers, and vendors to efficiently evolve the resiliency, security, and recoverability of enterprise systems.
- Leader of multi-functional technical teams for progressive corporate and public clients in diverse geographical locations.
- Accustomed to providing expertise for Executive leadership to scope, develop, and execute technical and business systems strategies that enhance risk management.
- Track record of contributions to production performance enhancement, problem resolution, cost reductions, systems support, and process improvements.
- Insightful leader who engages and motivates technical and business team members with creative approaches to solution engineering.
- Extensive vendor management for the procurement of equipment, cabling, software, support contracts, and consulting services.
- Experienced in multiple methodologies such as Agile, Kanban, Waterfall, Change Management, Risk Management, and Quality Management
- Global implementation of systems architecture of upwards of 400 locations with user environments ranging in size between 3000 and 80,000.
TECHNOLOGY EXPERIENCE
- Windows Workstation and Servers
- Cloud Computing Windows Azure IaaS, PaaS
- Linux Red Hat, SUSE
- Virtual Machines VMware, Hyper-V, cloud services
- Directory Services Active Directory, NDS, iPlanet
- Systems Management SCCM, SCOM, Unicenter
- Networks Cisco, Meraki, WAN, LAN, WLAN, Ethernet, Frame-Relay, MPLS, VPN, Voice, Data, Video, IP, I2
- Collaboration SharePoint, Lync
- Storage RAID, HP MSA, Clustering
- Firewalls Cisco PIX, Checkpoint
- Backup Systems Legacy tape backup, cloud storage, blob storage, StorSimple
- Remote Access Cisco VPN, Citrix
- Anti-virus Symantec, Sophos, Forefront
- Tools Openview, Etherpeek, Wireshark, Sniffer Pro, Netrecon, Unicenter, eTrust Identity Manager, ZEN Works, Qualys Security Scanner, ISS, Snort, System Center, Forefront
- SQL Server Oracle, Microsoft
- Unified Communications / Messaging Exchange, GroupWise, Lotus Notes, Office 365
WORK EXPERIENCE
Confidential
Department of Education
- Lead staff and leveraged external vendors in infrastructure / operations initiatives to support 130 public school districts including statewide identity management systems and data warehousing in cloud environments.
- Developed overall program strategies for multiple projects, while leading business case and architecture strategy.
- Responsible for the implementation and migration to cloud based computing IaaS, PaaS from legacy systems.
- As a member of the executive leadership team, grew relationships with vendor leadership, partners, and customers through personal interaction.
- Responsible for recruiting and managing of project managers, business analyst, and technical staff FTE contract for large scale projects and ongoing operations.
Confidential
Department of Transportation
- Managed the technical strategy, development of staff members and management teams in infrastructure / operations initiatives, development, GIS, support and maintenance.
- Set policy and procedures regarding project management methodologies, system development lifecycles and quality management for the Information Technology enterprise
- Responsible for 33 M budget and planning for the second largest agency in the State, including multi-year information systems projections.
- Managed the technical strategy for a large State agency Information Technology enterprise.
Confidential
Project Manager/Management Consultant
- Managed highly visible, complex projects that span multiple divisions with multi-million dollar, long-term life cycles.
- Developed overall program strategies for multiple project phases while leading business case and architecture development.
- Created master workflows for program elements to ensure the synchronization of outcomes for Security, Disaster Recovery, Business Continuity, and Service Desk models.
- Managed ITIL assessment processes for the agency with emphasis on the Data Center Relocation, Business Continuity and Security components.
- Managed project budget requirements and planning, including multi-year information systems projections.
- Defined role requirements, managed consulting resources, and refined the methodology for executing program activities.
- Led the processes for technical discovery and the definition of deliverables for multiple project threads relevant to the Data Center Migration.
- Created charter, scope, plans, and timeline documentation for tracking complex project elements through successful completion.
- Performed current, gap, and target state analysis leading to conceptual and technical documentation.
- Developed network tools strategies for analysis, monitoring, and management of enterprise systems.
Confidential
Senior Consultant
- Produced Technology Assessments and Statements of Work for numerous small and medium size companies.
- Analysis, design, and documentation of enterprise network and computer systems for SMB space.
- Created the cost estimates for projects, and organized project assets to meet timeline objectives.
- Reviewed, developed and presented deliverables for client management review and acceptance.
- Provided gap analysis for systems in the areas of physical security, server, and application resiliency.
- Participated in technical planning processes with managers and technical teams for project definition and delivery within the PCI compliance arena.
Confidential
Project Manager/Technical Architect
Project Program Director and Technical Architect responsible for large-scale contracts providing IT services
- Provided client companies with solutions for complex technical and life-cycle management requirements.
- Managed risk assessment projects to determine appropriate Security, Disaster Recovery, and Business Continuity strategies.
- Developed favorable pricing structures with vendors while leveraging the company's turnkey solutions and support to win several major accounts.
- Presales Consultant, Project Manager, and Technical Lead for a 3M information security consulting services contract for a Fortune 100 company.
- Program Director for 80,000 seat CA Unicenter Desktop Management for FedEx Services and operational companies.
- Project Manager for 1.8M information security and Disaster Recovery consulting services contract for a large wireless company.
- Performed a variety of regulatory compliance audits and vulnerability assessments for customers in national security practice HIPAA, PCI/DSS, and SOX .
- Deployed low and mid-range L2/L3 Cisco Switches in the data center and field premises environments.
- Worked with numerous customers as a presales consultant producing statements of work, current state assessments, and RFP/RFI responses related to resiliency engineering.
- Project manager for hot-site hurricane disaster recovery of network services between Miami and Atlanta.
- Implemented NetIQ Security Manager DRA with the largest prepaid wireless carrier in the United States.
- Collaborate with auditors to demonstrate controls were met related to regulatory compliance SOX .
- Lead on-site Active Directory migrations and consolidation engineering for growing corporations in modes of acquisition.
- Assisted the acting Director in the development of a national security practice based on established protocols.
- Team Lead for Active Directory migrations for a global logistics company with presence in 31 countries.
Confidential
Senior Consultant
- Developed and documented architecture for redesigns of computer and network systems.
- Senior Consultant responsible for developing customer relationships in both pre and post-sales capacities.
- Produced Current and Desired State Assessments and Statements of Work for small and medium-sized companies.
- Designed and architected Active Directory migration and consolidation strategies for companies moving from Novell NetWare to newer technology.
Confidential
Systems Engineer
- Systems engineer responsible for a district-wide technical architecture redesign funded by a technology bond.
- Architected, deployed, documented, and managed the technical infrastructure in a 4000 seat environment.
- Created the data backup and Disaster Recovery plans for the applications, server, and network systems.
- Assisted the Director by defining specifications for Request for Purchase and reviewing Statements of Work with various vendors to rebuild the network.
- Worked with the Director and Human Resources to investigate employee misuse of technology resources.
- Redesigned the network plan to include new directory services, subnet scaling, consolidation of NetWare servers into a clustered architecture, and deployment of Cisco switching technology.
- Designed the migration strategy of Novell queue-based printing to Novell iPrint using ipp.
- Completed migration of over 1500 workstations using automated tool sets.