SUMMARY:

• More than sixteen years in Information Technology, currently as the Sr. Systems Engineer for Confidential .
• Experienced in design, implementation and administration of enterprise technologies: virtualization, SAN, single purpose and blade server topologies, Windows Server administration (NT4 through 2012 R2), network administration (LAN, WAN and wireless), database management, and telecommunications.
• Skilled in project management and continual process improvement.

TECHNICAL SKILLS:

VIRTUALIZATION SYSTEMS: VMware, vCenter, VMware View, Citrix XenApp, Citrix Desktop Director, Hyper - V Virtualization with Server Failover Clustering and SAN Management (iSCSI), EMC VNX SAN Storage, RecoverPoint Replication, Networker Backup/Recovery Cisco UCS and Dell Blade Systems

SERVER SYSTEMS: Windows Server (2012 R2, 2008, 2008 R2, Server Core, 2008, 2003, 2000, NT4), Linux

DESKTOP SYSTEMS: Windows (10, 8.1, 7, Vista, XP, 2000, 98), Mac (OS X and OS 9) Linux

SOFTWARE: Microsoft Office (2013 and prior), Visio, MapPoint, Exchange (2010, 2003, 5.5), SQL (2012, 2008, 2005, 2000), SharePoint (2010, Services 2.0), System Center Configuration Manager, Windows Software Update Services, BackupExec, Trend OfficeScan Endpoint Protection and Management System, Symantec Antivirus Corporate Edition and Endpoint Protection Server and Client, Joomla on LAMP

SCRIPTING: Batch, VBS and PowerShell scripting, Visual Basic

NETWORK: TCP/IP, DNS, DHCP, Ethernet, Fiber, Metro Ethernet, VPN, MPLS (PNT & AVPN)

ADDITIONAL: Mobile Computing, Project Management, Extensive experience in spreadsheet, electronic drawing, word processing and other software packages

PROFESSIONAL EXPERIENCE:

Senior Systems Engineer

Confidential - Tullahoma, TN

Responsibilities:

• Primary engineer responsible for VMware virtualization using Cisco UCS platform, EMC VNX SAN storage, RecoverPoint replication and Networker backup, disaster recovery and patch management, Windows servers, SQL and Exchange. Also, responsible for enterprise antivirus, network security, Active Directory, Citrix, and Linux servers.
• Designed disaster recovery plan and currently coordinating with stakeholders and subject matter experts to provide continued evaluation and improvement of recovery processes.
• Developed and implemented strategy to reduce complex, unmanageable LUN structure to simple, dynamic, accessible structure in EMC storage system. Designed and implemented replication strategy necessary for disaster recovery of critical assets.
• Planned, engineered and implemented the VMware vCenter management system utilizing Cisco UCS blade system. Established procedures and techniques for virtual server creation and management.
• Defined policies for updating server and desktop systems, testing and implementing distribution procedures. Responsible for routine patch distribution and verification of processes.
• Technical and logistical lead for project to remediate systems at 16 branch offices and to deploy multiple new branches. Technologies used: Cisco routers and switches, Citrix thin client terminals (Wyse), networked printers, signature and PIN pads.
• Built server/client infrastructure for Video Teller Machines, providing network and system troubleshooting by working closely with NCR, our internal and external networking resources and all levels of corporate management.

Network Administrator

Confidential - Brentwood, TN

Responsibilities:

• Primary engineer responsible for Library systems (including databases and process specific peripherals), security, public access computers, and video signage.
• Supported computer networking systems including Dell M - Series blade server infrastructure and rack servers, Windows servers, Windows workstations, thin clients, printers, WAN, LAN, networking switches, Wi-Fi, Cisco IP Telephony, and physical infrastructure.
• Supported systems providing services for departments as diverse as law enforcement, fire, public works, as well as interfacing with county, state and federal agencies.
• Developed, deployed and supported video security surveillance system, and supported HVAC, and building access control systems.
• Designed and implemented library Public Access Computing system.
• Designed and implemented technology used for iPad/iPhone training.
• Designed and deployed IP surveillance camera and DVR system.
• Deployed PCs across all City locations.
• Implemented firearms management database system for police department.

IT Director

Confidential - Nashville, TN

Responsibilities:

• Prepared and monitored all contracts with IT vendors including telecommunications and Internet services, support contracts, and supplemental helpdesk support.
• Interfaced with vendors and service providers for purchase and support including telephone service and systems, Internet service, computer systems, networking components and infrastructure, printing/copy systems, etc.
• Evaluated, implemented, and supported local- and cloud-based software and systems to meet the stated goals of the organization.
• Managed audio/visual systems and personnel, both technical and operational, and assisted in other areas of technology such as video security surveillance, HVAC, and building access control systems.
• Implemented first organizational active directory and all upgrades through 2008 R2 level unifying file, messaging, and other user management and authorization tasks and unifying two NT4 domains.
• Transitioned messaging systems from disparate external hosting and internal Exchange 5.5 to Exchange 2000 for all users providing internal, unified messaging for all clients, including web access. Implemented additional transitions to Exchange 2003 and 2010.
• Deployed SharePoint technologies to facilitate team communication and to provide simplified access to resources across the organization.
• Designed, developed and implemented complete virtualization environment, including SAN and virtualization host systems based on Hyper-V architecture providing a dynamic server management/deployment platform and reducing the need for physical infrastructure.
• Implemented wireless architecture using Aerohive technologies providing campus wide access for staff computers with Active Directory integration and for guest users, protecting staff bandwidth requirements by use policies and protecting guest privacy by isolation policies.