Systems Administrator Resume Profile, FL - Hire IT People

A results-driven IT professional with extensive experience in the engineering, administration and support of information systems. Offering a 15 year track record demonstrating strong analytical and problem solving skills, computer proficiency, and ability to follow through with projects from inception to completion.

Summary of Qualifications

Over fifteen years of experience in Information Technology, mobile phone application management, technical analysis, systems integration, project management, network administration, migrations/upgrades, IT strategy development, and building and repairing computers and networks for home and business use.
In-depth expertise in the implementation, analysis, optimization, testing, troubleshooting and documentation of mobile application management systems and LAN/WAN networks.
Fluent in all the MS Windows, Mac, Android, and iOS operating system environments. Proven ability to quickly learn and apply new technologies.
Excellent communication and people skills both verbal and written.
Extensive experience with the following Operating Systems/Applications/Hardware:

Windows all versions
GoToAssist SD
MS Exchange Servers
Blackberry/BES
HP OpenView
ESET Nod32
Dell PowerEdge

Mac OS
RSA Token VPN
Active Directory
WAP's
SAManage
Trendmicro
HP ProCurve

iPhone/iPad
Cisco VPN Client
Outlook Support
Cisco Meraki AP's
Citrix Access
Linux
MS DOS

Android
Meraki MDM
MS Office Suite
Citrix GoToAssist
VMware vSphere
Google Apps
Avaya VoIP

Technical Certifications attained:
Microcomputer Repairer/Installer Valencia Community College Orlando, FL
Certifications in progress:

Professional Experience

Confidential

Systems Administrator

Support 12 corporate offices remotely and unsupervised, located in different regions across the country.
Remove/Reinstall Dell PowerEdge servers and HP ProCurve Switches along with other IT related hardware VoIP gateways, routers, data back-up servers, file servers, etc.
Travel to different corporate offices for various network and server room upgrades and repairs.
Assist in VoIP system upgrades using Avaya hardware gateways and desktop IP phones .
Planned and implemented an enterprise wide migration from TrendMicro to ESET Anti-virus from inception to completion.
Heavy involvement with email migration from Novell Groupwise to Google Apps for Business.
Configure and maintain iPad, iPhone, and Android smart phones integrated into domain via Cisco Meraki MDM Management with Google Apps for Business.
Installation and configuration of Cisco Meraki WAP's.
Resolve issues affecting production VM's using VMware vSphere Client and Citrix Admin Console.
Configure and maintain print servers and shared drives running on Windows Server 2008.

Confidential

Senior Business Systems Analyst/Remote Support

Support all aspects of the SunTrust IT infrastructure while helping to resolve branch and remote user problems quickly and efficiently.
Handle high priority problem escalations on a regular basis.
Assist with the training of newly hired technical analysts.
Create refer tickets to the appropriate departments using HP OpenView ServiceCenter.
Maintain user accounts and resolve issues in Active Directory and Novell.
Blackberry activations, problem solving, training, and maintenance of the Blackberry Exchange Server.
Training and support for Cisco AnyConnect VPN Client.
Fix or refer printer, fax, and copier problems.

Confidential

Computer Specialist Administrative Support

Expand and update the network to keep up with the latest technologies and security.
Advanced training and experience in the application and usage of the complete Microsoft Office suite.
Keep the computers and software up to date, and build new computers as needed.
Resolve computer problems quickly and efficiently.
Exceptionally well organized strong work ethics and willingness to work hard to achieve employer objectives.
Performed administrative support functions for the President of a fast paced maintenance and repair center, for high end back-up power generation systems.

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Systems Administrator Resume Profile

FL

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