SUMMARY:

• Bilingual Electronic Engineer with more than twenty years of total professional work experience in IT and Telecommunications fields with strong knowledge in networking. Proficient in design, develop, install and operate IT and Telecommunication projects. Possess proven ability to translate business needs into technology requirements that support the company’s business objectives. Dynamic, ability to work under pressure, proven leadership capabilities and team work oriented.

TECHNICAL SKILLS:

Networking and Security: CISCO Routing and Switching, Unified Communications Manager, Cisco Unity, Cisco Unified Contact Center (UCCE), CUBE, Telepresence product, Wireless Lan Controller, AP, Firewall ASA 5505, 5510,5520, Cisco VPN Client, Cisco VPN Any connect, Access Control System, Cisco Prime suite. LAN, WAN, Inter - Intra and Extra Nets, VPN. Protocols: MPLS, EIGRP, OSPF, BGP, RIP, SPT, NAT, SSL, SSH, TCP, UDP, IPSEC, 802.11, IGMP, 802.1Q, 802.1X Checkpoint Firewall IP380 and Checkpoint Client for remote VPN, Watchguard Firewall TACACS and Radius system. Authentication Server using RSA Token. Proxy and Web filtering (Websense applications, and Bluecoat Proxy SG). HP Enterprise/Procure Switch Applications for Troubleshooting: WireShark, Openmanager, Solarwind Suite

IT and Telecommunications: Storage area Network and Fiber channel switches. DHCP, DNS, antivirus, virtualized server (Vmware), Windows Active Directory, TFTP, HTTP/HTTPS ITIL Foundation PDH, SDH Microwave, Fiber Optic link technologies. Time and space switching Technologies, PBX Interconnection. Manage telephony traffic. Manage different signaling type. telephony protocols: TDM, E1/T1, ISDN, VoIP, H323, RTP, SDP,TCPIP, SIP, G711, G729, QoS IVR for Inbound calls and Outbound calls.

WORK EXPERIENCE:

Confidential (Miami)

Network Architect and Consultant

Responsibilities:

• Design, Develop and maintenance IP Network and Cisco platform: Router, Switches, telepresence, CUCM UCS540, Cisco Firewall ASA 5505, 5510. Meraki MX400, Meraki Z1.
• Validate and suggest technical and commercial proposals for products and services related to Networks, Telecommunications and Information Technologies.
• Manage VPN Site to Site between data center and main office.
• Manage Wireless Network. Configure Access point, SSID’s, users.
• Implementation of infrastructure and Telecoms projects. Design and Develop Technical and Commercial solution.
• Reconfigure and manage Cisco Firewall ASA5505 to improve Security environment. Configure and manage Cisco VPN Anyconnect for remote connection.
• Configure and manage UCS540: extension, ISDN connection to the PSTN, Dialpeer, Dialplan. IVR (Inbound calls)
• Configure and maintenance SIP connection with Voice provider.

Confidential

System, Networking and Telecommunications Architect

Responsibilities:

• Responsible for design, operation and maintenance IT and Telecommunication infrastructure to ensure high availability of TLC Services. Networks LAN, WAN, Wireless, IP telephony, Internet access, remote access platform, SAN, virtualized and physical servers, Netapp Storage System.
• Managing and Maintaining Cisco platform include: Cisco Router (3900, 2900, 3800), Catalyst 4500 Switches, Firewall ASA 5520, Cisco ACS 5.2, Cisco Wireless Lan Controller 4402, Access Point 1142, Cisco Unified CM 8.6. Configuration of QoS for voice traffic through LAN/WAN.
• Administration and configuration of Cisco Unified IP Phone System CUCM 8.6, UCCE, Telepresence product (Tandberg, Currently Cisco). Configure and maintenance Dialpeer, dial plan, Cisco Unity, SRST for disaster recovery, Call routing to communicate with other office. Manage Cisco Jabber for end user communication.
• Managing and Maintaining Windows Server platform 2003/2008, HP EVA 6500 SAN, VMware vSphere 5.0, Netapp Storage System, Backup and Recovery System (Data Protector), Mcafee EPO, DHCP and DNS Servers.
• Management TLC contracts and providers. Carriers, telephone service, Helpdesk support, infrastructure maintenance. Validate and suggest technical and commercial proposals for products and services related to telecommunications and Information Technologies.
• Planning, implementation and monitoring the budget (Opex / Capex) in Telecommunications and infrastructure areas (2,0 MM USD).
• Implementation of infrastructure and Telecoms projects. Design, advice and suggest technical and commercial solution.
• Projects development and achieved:
• Upgrading CUCM to version 8.6. VMware installation.
• Replacement Cisco Catalys 4507 for Cisco Catalyst 4510 Core Switch for capacity expansion.
• High availability for Firewall 5520 as Security solution.
• Replacement and expansion of Storage System. Coordinate installation of HP EVA P6500 system.
• Tacacs+ implementation for telecommunications equipment management.
• Update, replacement and installation of Cisco Routers 3900 and 2900.

Confidential

Responsibilities:

• Responsible for the overall design, operation, planning and project management of the Telecommunication and security services (200 Offices). Cisco Switches, Routers, Hp Switches.
• Responsible for the operation of security equipment on the network. Firewall Platform Cisco ASA5520, logical access control, Cisco ACS, authentication systems. Cisco Vpn Client for remote access.
• Managing service contracts for structured cabling, telephone exchanges support, interconnection links, Internet. Technical and business relationship with various telecom service providers.
• Support and validation of technical and commercial proposals related to telecommunications products and services.
• Projects development and achieved:
• Replacement of LAN infrastructure at the main office. Technological backwardness Infrastructure presenting more than five years. 15 Modular switches were installed to give data service for 2000 personal offices.
• Update Data Center Core Switches. Interconnection of servers speed was increased after card replacement. Switch ports allow connections to GBPS.
• Implementation of IP telephony solution in Phone Service Center in order to avoid costs for office remodeling concept in terms of structured cabling. Develop UCCE solution for inbound calls.
• Design and implementation of telecommunications infrastructure required for the Alternate Data Center.

Confidential

Telecommunications and Security Leader

Responsibilities:

• Responsible for Network Security. Defined Security policies and planned and operated the Firewall Checkpoint IP380. Manage and configure Checkpoint VPN client and authentication with RSA Server.
• Designed, implemented and operated the telecommunication services: telephone systems, radio trunking, WAN, LAN, Videoconference, voice, and fax services. Configure Qos for VoIP connection between offices. Follow-up of telecommunication and network service contracts with service providers.
• Manage and operate CUCM solution, Unity for voice mail, UCCE for contact center, PSTN connection using E1 CAS. Configure DIalpeer and dialplan for communicate with different offices and PSTN. Manage IVR for marketing campaign (Outbound calls)
• Responsible for Internet access services. Configuration, maintenance, monitoring and performance tuning Internet link between the company and Internet provider.
• Designed, implemented and operated the IT services: Windows 2003 server farm, Antivirus system, Storage Area Network (SAN), Backup and Restore system, DNS, DHCP, What’s up Gold system for monitoring the network equipment, Active Directory.
• Projects development and achieved:
• Design and installation network solutions for Sincor LANs. Configuration and installation of Cisco 4500 Switches for different offices. VLAN Segmentation for networks.
• Design and installation Checkpoint firewall solutions over Nokia IP380 Platform.
• Design and installation antispam solution with IronMail (Securecomputing before Ciphertrust). Configuration external gateway for mail server.
• Design and installation videoconference system based on Polycom VSX8000 in 6 conference rooms.
• Insourcing project for manage WAN based on design and installation Cisco 3800 series routers. Definition and configuration of QoS for VoIP and data services.
• Design and installation Wireless Network solution with Cisco Access Point y WLAN Controller 4400.
• Design and installation IP Telephony solutions using Cisco Call manager 4.3 and Cisco Unity 4.0. 1500 phones Installed

Confidential

Telecommunication and Satellite Company Operation Manager

Responsibilities:

• Responsible for organization, management and evaluation of infrastructure, facilities and equipment of the Telecommunications Network through the control and supervision of the daily tasks, necessary to guarantee client services availability offered by Comsat Venezuela.
• Comsat Telecommunications network includes Satellite services (SCPC and VSAT), Frame Relay and TDM networks, low bandwidth local loops, Client CPE. Evaluation and recommendation of new equipment and technologies to improve the performance of the network.
• Follow up to opened tickets by clients in the helpdesk and NOC.
• Development, planning and operate satellite segment bandwidth, last mile equipment, and multiplexors capacity.

Confidential

Telecommunication Engineer

Responsibilities:

• Followed up different failure in Telecom Network. Definition of logistics for corrective activities.
• Led the Change management group for Telecommunication Department. Developed availability objectives and different KPI for Telecommunications Networks.