TECHNICAL SKILLS:

Programming/Scripting Languages: Python(3 years), Ansible (<1 year), Django (<1 year), COBOL (2 years), JCL (1 year), SQL/DB2 (1 year), C (1 year)

Linux Administration (1 - 2 years):

Agile Metholdology (7 years):

CI Build Systems: Jenkins, TeamCity (5 years)

SCM Systems: Perforce, GIT 95 years), Nexus, and Artifactory (1 year)

Configuration Management Tools: Puppet, Docker (1 year)

Operating Systems: Linux, Ubuntu, Windows XP, 7, 10 O/S 390, Macintosh, and UNIX environments.

WORK EXPERIENCE:

DEVOPS/Software Release Engineer

Confidential- Huntsville, AL

Responsibilities:

• Work on continuous improvement of the build and software release process by improving/implementing continuous delivery
• Maintain current build server and infrastructure (Jenkins nodes, build VM’s for TeamCity, VMware VM snapshots)
• Work with IT to maintain physical and virtual build servers and nodes
• Manage TBaaS (in-house service - TestBed as a Service) hardware and software, as well as mange nodes running TBaaS to keep utilization low
• Work on implementing Agile methodology into the weekly release planning meetings for current and future releases
• Implement and Support TeamCity to improve current build process by automating the build process.
• Meet with IT representatives weekly to help facilitate TeamCity/build system project and discuss IT infrastructure requirements.
• Provide process support for off-site development teams in India and Germany.
• Maintain the current build process and make improvements as needed.
• Maintain tools to improve the efficiency of the integration and release process.
• Build and deliver general releases, web products, and beta products.
• Assist developers with change management (adding new platforms and compiler updates).
• Manage release and maintenance branches in Perforce 2016.1 version control software tool.
• Facilitate bi-weekly team retrospective meetings
• Facilitate weekly maintenance release reviews in which managers, tech support, product quality (PQ) team, and design verification test (DVT) team review weekly defects and field issues that have been fixed and are ready for build.
• Assisted in department-wide transition of our version control system from StarTeam to Perforce from .
• Facilitate weekly review of field issues meeting with upper management, Tech Support, DVT, PQ, Product Management, and development.

HR Systems Analyst

Confidential - Huntsville, AL

Responsibilities:

• Responsibilities included maintaining, analyzing, researching, and designing the HRIS Employee Database, Merit Planning System, B2Secure (Applicant Tracking System), and other systems in the support of Human Resources administration and projects.
• Continually monitored information needs in order to design new or modify the existing systems in order to meet the changing requirements.
• Served as a liaison with the IT department in resolving programming and related problems with the HR system, and help facilitate system upgrades.
• Created reports, using Report Smith, to support Confidential management needs, Affirmative Action Plans, and HR audits.
• Maintained and completely redesigned the HR Intranet and updated HR content on the Confidential Internet.

Software Configuration Management Program Manager

Confidential - Birmingham, AL

Responsibilities:

• Transmitted mainframe software to production sites and provided software configuration management support to IT Billing application teams, Work Request Program Managers, and Release Managers.
• Conducted 80 hours of to 14 off-shore resources in January 2006 using AT&T Web Meeting and acted as the primary liaison between management and the resources. Also created job aids, test plans, conducted assessments, and provided status reports to upper management.
• Worked on daily transition overlap with the off-shore resources in India via email, conference calls, and web meetings addressed any issues and ensured that 100% project completion was met while following the correct processes.
• Delegated as Process Advocate and Subject Matter Expert (SME) for team.
• As SME, participated in the design and UAT of an automated tool - The Ultimate Management System (TUMS)- to help facilitate work faster from the planning phase to implementation throughout the Billing Tower.
• Completed audits for Sarbanes Oxley (SOX).
• Produced process flowcharts and material.
• Scheduled and facilitated various meetings, such as Software Configuration Control Board (SCCB).
• Monitored actual hours posted throughout the month to ensure project remains on budget.
• Investigated and followed through with team audit findings.
• Managed and manipulated significant volumes of data, interfacing with numerous teams, trouble shooting, library maintenance, and infrastructure support.
• Ensured that deliverables for each release are produced on schedule. Responsible for scheduling and managing projects, building internal and external relationships, and identifying and implementing process improvements.
• Ensured Sourcing Arrangement Methodology II principles, processes, and methods are followed and practiced.
• Identified and tracked issues, risks, and action items for the release and follow to resolution.

Work Request Program Manager

Confidential - Birmingham, AL

Responsibilities:

• Managed BellSouth work requests - up to 16 per monthly release- and drove the entire Work Request effort through the software development life cycle (from Planning through Implementation).
• Supervised monthly projects that ranged from $5,000 - $300,000.
• Ensured that any identified Work Request external dependencies were tracked and managed to completion.
• Served as an interface point between IT Billing Application Teams, BellSouth personnel, system test, as well as Release Managers and group leads and scheduled core team meetings.
• Held accountable for the approval/sign off of the Work Request requirements, estimates, Conceptual Design Document, Design Document, Test plan, and user acceptance.
• Held accountable for the development, collection, and communication of the Planning/Analysis level estimate for each work request.
• Ensured Sourcing Arrangement Methodology II principles, processes, and methods were followed and practiced.
• Managed the scope for the work request and gaining agreement and approval of scope changes with customer representatives (i.e. Planning SMEs/Item Coordinators) and affected stakeholders.
• Ensured that all Work Request impacted area adhere to the work request schedule, resources or requirements, and any variation from the schedule, resources, or requirements are promptly reported to the Release Program Manager and Plan SME.
• Ensured that data entered is for the purpose of capturing and reporting for required program management metrics.
• Developed workable, practical, measurable work plans defining activities and deliverable with Application and/or Test Team Leads.
• Held responsible for Capability Maturity Model (CMM) deliverables (i.e. Conceptual Design Documents, Checklists, Design Documents, and User Acceptance).

Software Developer

Confidential - Birmingham, AL

Responsibilities:

• Responsibilities included trouble resolution, system maintenance, new software development, aiding/performing system design for CARE and CRIS Studies IT Billing applications.
• Designed, coded, tested, and implemented software changes while complying with processes to satisfy user requirements.
• Maintained Inbound/Outbound processes and FastScan Coin Refunding.
• Facilitated communications, knowledge sharing, and teamwork within and across teams.
• Participated in structured peer reviews / walkthroughs.
• Met service commitments for assigned deliverables.
• Provided secondary support toward installation of application releases into production as directed.
• Provided status of work to Project Team Lead.

Accounting Technician

Confidential - Huntsville, AL

Responsibilities:

• Supported NASA’s effort to convert their Accounting and Finance mainframe into a modern client/server system through the Center for Management and Economic Research at UAH.
• Created a font-end Brio Insight website for the Chief Financial Office
• Assisted the CFO in preparing audit reports