SUMMARY:

• Over ten years experience of administrating all aspects related to the installation, configuration and management of Backup softwares such as Cheyenne Arcserve, Symantec NetBackup and Sympana ComVault in Windows environments.
• Fundamental understanding of SAN/NAS technology: SAN Provisioning; Fabric administration: Zoning, LUN security, HBA configuration/troubleshooting and NAS Administration.
• Experience and understanding of Enterprise Backup and Data protection technologies: Snapshot, SnapMirror and offsite replication.
• Project management: Backup Infrastructure upgrade. Provide input in development and implementation of new technologies and operating policies and procedures.
• Lead System administrators in backup role.

TECHNICAL SKILLS:

Hardware: IBM Compatible, Compaq Servers, Dell servers, QLogic Emulex HBA cards.

Software: VERITAS NetBackup 3.4/4.5/5.1/6.0/6.5/7.6 , Cheyenne ARCserve 6.1/2000; CommVault Simpana 8.0/9.0; OpsCenter 7.6.1, RightFax Beyond Compare, Tree Size Pro., Hyper V, VMware ESXi, vCenter, vSphere Hypervisor, NetApp NAS systems Data Fabric management, (DFM), DATA ONTAP 7 - Mode, NetApp OnCommand Unify Core 5, NetApp OnCommand System Manager 3.1.2, NetApp Ops Manager, Quantum Encryption Key Management (Q-EKM), Microsoft Office 97/2000NetApp Filers FAS2040, FAS3070, FAS3220/3240, FAS8040, HP MSA 2000/2200c storage arrays, DELL Storage Arrays, Fiber Optic, Quantum DXi5000, i2000/6000, M2500, Scalar i500, Scalar 458 tape librariesOperating Systems: MS Windows 2000/2003/2008/2012 , NetIQ AppManager.

Protocols or Standards: Fibre channel, iSCSI, CIFS, TCP/IP, ISDN, T1, Frac-T1, Frame Relay, IPX-SPX.McAfee, MS Office 97/2000

PROFESSIONAL EXPERIENCE:

Backup Support / Independent Contractor

Confidential

Responsibilities:

• Management of overall Backup operations in direct coordination with the Operations Manager and Government Leadership.
• Responsible for the integrity of the data, and data protection based on established policies and standards.
• Developand monitor backup/restore policies and standards related to enterprise backup and recovery applications such as Tivoli/TSM and IBM Spectrum Protect.
• Continually reviews, develops, and implements processes and procedures that meet security and compliance standards.
• Add-remove of appropriate backup data agents for Exchange, Oracle and SQL as needed.
• Performdisaster recovery tests for backup infrastructure and customer data restoration in accordance to policy, on a quarterly basis, to ensure data integrity and availability.
• Identify, analyze, and resolve system problems.
• Simplify backup administration, improve efficiencies, deliver scalable capacity and enable advanced capabilities.
• Installs, configure, and maintains backup devices, applications, and related systems.
• Respond to incidents, customer service requests, working with vendors as needed, and update Remedy as to events and status.
• Maintain current knowledge of relevant technology as assigned and participate in special projects as required.

Principal Backup Admin / Independent Contractor

Confidential

Responsibilities:

• Participate on the development of a scalable network backup solution, using Symantec NetBackup Enterprise 7.6 on a Windows 2003/2008 platform and Quantum Scalar i500 tape libraries to backup 800 TB of NAS storage, and 100TB of Servers data, Flex disk virtual tape, Deduplication, Virtual Servers, and Granular Restore Technologies (GRT) for Exchange and Active directory.
• Train System admins to troubleshoot and recover from backup failure or file deletion/lost: Exchange, Active Directory, NDMP and Application server’s data.
• Central management of all NetBackup enterprise servers using NetBackup operations Manager and/or OpsCenter. Create backup policies, tape encryption for offsite storage, monitor all field offices backup/recovery systems and manage a Weekly Iron mountain offsite tape rotation.
• Maintain and monitor backup operations, reports, update backup and disaster recovery contingency planning and procedures. Maintain 9 NetBackup systems, 11 Quantum Scalar i500 tape libraries in 9 sites. Troubleshoot agent and server backup failures on all platforms of Windows servers, NAS, Active Directory, Exchange, database and application servers.
• Maintain and monitor LTO4 tape encryption using Quantum Encryption Key Management servers (QEKM) using a primary and an offsite secondary QEKM server as a failover.
• Perform data recovery of production data, NAS data, Active Directory, Exchange, database. Perform monthly and semiannual of Bare Metal Restore (server recovery), information stores, mailbox messages, and NAS data recovery.
• Monitored and maintained Active directory, creation of new user accounts, shared Mailbox and calendar accounts.
• Create NAS volumes, CIFS shares, Qtrees, Snapshot on NetApp systems and configure SnapMirror replication between systems.

Confidential

Senior Backup Engineer

Responsibilities:

• Configure and maintain Windows 2003/2008 Servers with CommVault Simpana 9.0 enterprise backup software in NetApp SAN environment.
• Troubleshoot day-to-day backup issues for NIAID and Rocky Mountain Lab site in Montana (version 8.0).
• Troubleshoot the Quantum i6000 tape libraries issues at both sites and/or open service request tickets with the vendor when necessary.
• Tuned and enhanced the configuration by implementing the persistent binding of tape drives with the Media Agents, in collaboration with the storage engineer.
• Enhanced backup systems with Service Pack upgrade and coordinate library/tape drives firmware upgrades with Quantum.
• Create new Backups sets when necessary, for all clients and NDMP backup jobs.
• Document procedures for Restores from Snapshots and from Simpana.
• Maintain a weekly Off-site tape rotation schedule with Iron Mountain vendor.
• Other duties included planning, installation, day-to-day management, vendor interaction, coordination with other IT skill teams, and maintenance for a growing, sophisticated enterprise backup & recovery environment.

Confidential

Senior Systems Engineer

Responsibilities:

• Install and configure VMware ESXi 3.5 systems from template.
• Install, configure and maintain Windows 2003 and 2008 systems.
• Experience with Microsoft clustering, load balancing (F5 BigIP LTM equipment) and high availability technologies.
• Monitor network and IT services with NetIQ AppManager.
• ASP.NET, ColdFusion and IIS application Systems support.
• Storage systems administration: RAID group and LUNs of CLARIION CX4-120 and CX3.
• Disk management and performance. Monitor Connectivity status of systems.
• Installed Navisphere Cli Agent on agents.
• Installed EMC PowerPath Multipathing on clients, to automatically tune the SAN and select alternate paths for the data if necessary.
• Brocade switches management: zone administration and configuration.
• Upgrade and configure an Enterprise Backup system in the Storage environment with Symantec NetBackup 6.5 MP5. Configured the Oracle and SQL agents for NetBackup.
• Troubleshoot the Quantum i2000 Tape Library, populated with 8 IBM LTO-3 drives.
• Document procedures for Restores and Off-site tape rotation schedule.

Confidential

Lead Systems Engineer

Responsibilities:

• Install and configure NetApp Snapdrive software on Client servers to allow access to NetApp Storage.
• Administer a 2 heads NetApp Data ONTAP 7.2 system: Aggregates, Volumes and LUNs.
• Storage system administration.
• Disk management, performance and health. RAID management
• Install and configure MS ISCSI Initiators. Install and configure Qtrees on the storage.
• Performing general Storage system maintenance.
• Configure NetApp SnapMirror for VMware systems replication.
• Remote System Management using the Dell Remote Access Card.
• Provide support to users on various issues: access permissions, printing and applications.
• Implement and configure an Enterprise Backup system in the NetApp Storage environment with Symantec NetBackup 6.0 MP5, for a Federal Government contract.
• Re-engineering the entire Backup infrastructure to enhance the Setup and shorten the backup window. Migrate from Symantec Backup Exec to NetBackup Enterprise solution.
• Supervise two Backup Administrators.
• Configure the SpectraLogic T120 Tape Library, populated with 4 IBM LTO-3 drives.
• Configure the Backup in 120 remote sites with a Native Windows backup.
• Document procedures for Restores and Off-site tape rotation schedule.
• Monitor and manage the performance of systems, applications, network and IT services with NetIQ AppManager.
• Install and configure MS Windows 2003 domain controllers with specific applications as required.

Confidential

Senior Backup Engineer

Responsibilities:

• Implemented and maintained Windows NT/2000 Servers and NetWare ARCserve enterprise backup systems in the Hitachi 9980 SAN environment, for a Federal Government contract.
• Migrated from CA ARCserve to Symantec NetBackup 3.4, then upgraded to 4.5, 5.1 and later 6.0 the entire Backup infrastructure. Tuned and enhanced the configuration by implementing the SSO (Shared Storage Option), Enterprise Vault and Drives persistent binding to the libraries’ Fiber Channel cards.
• Supervised two Backup/System Administrators.
• Documented and troubleshoot Virtual Tape Libraries (VTL) Quantum DX30/DX5000.
• Enhanced backup systems with firmware upgrades: DLT Scalar 458, Quantum M2500/M1500 Tape libraries and all Quantum DLT/Super DLT drives.
• Troubleshoot the dedicated Brocade 3800 switch in the backup environment.
• Other duties included planning, product evaluation and selection, installation, day-to-day management, vendor interaction, troubleshooting, coordination with other IT skill teams, testing, and maintenance for a growing, sophisticated enterprise backup & recovery environment. Coordinate system and data backup/recovery plans and operations with the projects continuity planning efforts. Maintenance of 11 ARCserve servers then upgrade to Symantec NetBackup 3.4/4.5/5.1 and later 6.0 on a WAN based network.
• Managed the inventory and offsite storage of backup media. Worked with local IT resources in remote locations to ensure that backup media handling conforms to established procedures. Consulted with IT managers, network and application engineers, and system administrators to determine backup requirements for new or changed applications and databases.
• Oversaw theprojects scheduled backup operations, including job creation, scheduling, and backup completion status monitoring across all platforms. Collated backup status data and regularly generate reports on the status of backup operations. Identify failures, omissions, and other anomalies and coordinate appropriate responses with the data and system owners. Optimized performance of backup software, replication, and supporting elements to the extent possible within overall network and IT resource constraints.
• In cooperation with application and database owners, developed plans and schedules for periodic tests of data restore resources and procedures. Responded to and helped resolve issues raised by data or system owners pertaining to backups, restore tests, and production restores. Ensured backup software products and any supporting software or hardware firmware are current updates and security patches. Communicate with vendors as may be required for installation, configuration, support, and purchasing issues.
• Provided technical support to remote administrators with all ARCserve and NetBackup, software and hardware related problems.