SUMMARY:

• Accomplished and very dedicated Solution Architect/Software engineer, with over ten years of experience deploying mobile technologies on networks. Advanced knowledge of Ericsson AXE/CPP platforms. Expertise in technology including GSM, CDMA, UMTS, LTE, IMS, SS7, NGN, SIP and SIGTRAN. Worked with Ericsson, Huawei, Lucent, Nortel and Tekelec technologies. Served as Project Coordinator and engineer integrator on 2G/3G network implementation.
• Key influencer with ability to successful collaborate with stakeholders. Highly skilled in the technical and business aspects of IT, telecommunication, troubleshooting and continued technology improvement. Lifelong learner with a Master in Telecommunications Management, a Master in Science (Telematics) and a Computer Science Engineer. Designation as well as extensive technology . Fluent in English, Spanish and French. Gifted teacher and mentor.
• Demonstrated work experience with the following Ericsson Products: IOS, HLR, MSCS, BSC, SGSN, GGSN, MME EPG, HSS and DNS.
• Implemented Local Number Portability (LNP) in an entire network a new NPA
• Implemented SDC HLR tool (Audit and compare two HLR).
• Ran the ATPs for the new LNP - STPs, SCPs
• Defined testing and MOP for the network nodes update.
• Completed mobile migration between CDMA and GSM without number portability.
• Deployed new mobile services in CDMA, GSM and LTE network, supporting VAS elements such as SMSC, MMS, roaming partners, prepaid and calling card platforms, voice messaging and missed

PROFESSIONAL EXPERIENCE:

Solution architect

Confidential

Responsibilities:

• Executed Wireless Network Engineering Projects to comply with the expansion and modernization program of the network contributing to the company financial compromises.
• Created Trunk Groups, Marketing plans or class of service, Regionalizing of cell sites associated to the payment plans, roaming partnert signaling translation to obtain the right connection between the switches. Facilitate our customers good access to all destinations and services. Make sure the right charge per minute was being applied according to the zone being called and establish roaming services between local and international switches
• Provided Support the Engineering and Planning Department in the creation of the stretegic plan to set up a plan which could respond to the revenue and customer satisfaction compromises.
• Designed services plan according to marketing strategies
• Executed, troubleshooting and resolving the IREG tests with international and domestic roaming partners.
• Assisting on the troubleshooting and resolution of Roaming services in an operational environment.
• The scope of work include the following services and is not limited to voice, data, circuit switch fall back, SMS, MMS, as well as any required service.
• Communicate, coordinate and interface with Rogers’s internal groups (TAC, Engineering, NOC, Roaming Business, technology and any other relevant group).
• Participate to weekly calls/meeting to evaluate work progress.
• Follow testing procedures and GSMA test scripts (documents) and any other appropriate test script to test all required roaming test.

Wireless Solution architect

Confidential

Responsibilities:

• Provide a delightful experience to our Stores by responding to incoming calls from our store associates regarding technical issues related to Hardware, Software for POS and customer facing devices.
• Troubleshoot solutions of all incoming calls
• Log issues in the appropriate in Ticketing System.
• Created Trunk Groups, Marketing plans or class of service, Regionalizing of cell sites associated to the payment plans, roaming partnert signaling translation to obtain the right connection between the switches. Facilitate our customers good access to all destinations and services. Make sure the right charge per minute was being applied according to the zone being called and establish roaming services between local and international switches
• Provided Support the Engineering and Planning Department in the creation of the stretegic plan to set up a plan which could respond to the revenue and customer satisfaction compromises.
• Designed services plan according to marketing strategies
• Escalate to appropriate Vendors.
• Meet the departments Key Productivity Indicators.
• Provide information to in-store users on various applications
• Representing the Aldo Brand by following Stores System Support
• Executed Wireless Network Engineering Projects to comply with the expansion and modernization program of the network contributing to the company financial compromises.

Integrator Engineer/Translation Engineer

Confidential

Responsibilities:

• Executed expansion/modernization wireless network engineering projects to align with financial objectives.
• Created trunk groups, marketing plans and class of service, regionalizing cell sites associated to payment plans and roaming partners.
• Worked with perform complex updates/upgrades of live networks
• Executed the Plan, design and optimize the network based on the customers’ requirements on the technical functionality
• Developed and design methods, tools and scripts
• Participated in on-call support rotations within the technical teams
• Facilitated customer access to all destinations and services.
• Documents the new and changed functionality.
• Develops and documents test cases for execution and delivery (ATP)
• Developed translation environments to test products and services.
• Provided marketing and technical support to develop new products and services.
• Supported translation related troubleshooting and assisted in hardware related problems.
• Consulted on planning, engineering and supporting new service and platforms.
• Ensured the right charge per minute was being applied according to the zone being called; established roaming services between local and international switches.
• Provided valuable input to the strategic plan produced by the Engineering and Planning Department.
• Configured regional and market plans as well as analog/digital services according to the roaming partner.

It Specialist

Confidential

Responsibilities:

• Performed network support, maintenance and web design services.
• Created Trunk Groups, Marketing plans or class of service, Regionalizing of cell sites associated to the payment plans, roaming partnert signaling translation to obtain the right connection between the switches. Facilitate our customers good access to all destinations and services. Make sure the right charge per minute was being applied according to the zone being called and establish roaming services between local and international switches
• Provided Support the Engineering and Planning Department in the creation of the stretegic plan to set up a plan which could respond to the revenue and customer satisfaction compromises.