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Cloud Operations Engineer Resume

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Webster, NY

Areas of Expertise

  • 10+ years of experience in cloud infrastructure management and virtualization
  • BS or Engineering in Computer science or electronics or related IT focused
  • Solid background and hands - on experience with Microsoft Azure IAAS & PAAS (compute, networking, storage, load-balancer, backup, NSG etc.), Cloud Management Platform technologies and Configuration Management (Ansible, Chef, Puppet etc)
  • Experience supporting an environment running Microsoft Azure and Cloud Management Platform technologies.
  • Extensive experience supporting Windows and Linux operating systems running as Virtual Machines and/or cloud instances.
  • Solid understanding of networking, DNS, VLANs, Firewall, network segmentation, Storage, backup, Load Balancer, patch management, OSI model.
  • Strong analytical and conceptual problem-solving skills with the ability to transform data into useful information.
  • Configure, administer, and operate highly scalable, available, and elastic solutions that implement industry best practices using Microsoft Azure
  • Scripting experience - bash, PowerShell, Ruby, Azure CLI, Python
  • Experience on Cloud Management Platform tools, preferable Scalr.
  • Must have extensive hands-on experience on Azure, Linux servers and scripting
  • Ability to hit the ground running and provide value immediately
  • Microsoft Azure certified is a plus

PROFESSIONAL EXPERIENCE

Cloud Operations Engineer

Confidential, Webster, NY

Responsibilities:

  • Support & maintain Virtual Data Center including operations, incidents, service requests & execution of changes
  • Support & maintain Microsoft Azure IAAS/PAAS environment including computing, networking, storage, load-balancer, backup, NSG, database, Azure monitor, network watcher.
  • Support and maintain Cloud Management Platform tool (Scalr) and build automation scripts & frameworks to improve operational processes, procedures
  • Assist Cloud Competency and Cloud Operations team with the build out of cloud capabilities of the VDC; assist with migration of workload to the VDC
  • Support the Virtual Data Center (VDC) as per Confidential ITSM (service management) process (i.e change management, incident management, request management etc)
  • Ability to configure ARM resources through Azure Web Portal and Command Line Interface through PowerShell
  • Ability to deploy cloud instances through Cloud Management Platform tool and customize automation & orchestration engine whenever required.
  • Ability to write shell scripts, PowerShell scripts.
  • Work closely with Confidential Information Security group on compliance and audit requirement related to VDC.
  • Troubleshoot performance and stability issues using a wide variety of tools and be an escalation point for all production issues during shift or as required.
  • Implement alerts and monitoring for better availability and performance for VDC resources
  • Ability to configure and manage Azure virtual machine, storage, backup, load balancer, virtual network, VPN gateway etc
  • Work on creating or updating technical run book and process documentation
  • Create, change or delete user accounts, storage accounts, cloud instances and environments
  • Support other day-day task related to supporting Virtual Data Center (VDC) and work towards achieving operational excellence
  • Ability to support Linux servers - Redhat, CentOS

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