Implementation Manager Resume philadelphia, pa - Hire IT People

SUMMARY:

Certified Agile Information Technology Manager with over 20 years of experience in various industries as a project manager, business analyst, and a developer. Exceptional communication skills, able to act as a liaison between technology team and clients to ensure effective execution of projects on time and within budget. Strong Leader with extensive experience in:
Managing complex technical projects and facilitating requirements gathering.
Experience in both vendor management and managing clients as the vendor
Successfully implementing multiple applications in a variety of industries and environment in the roles of a developer, business analyst, systems analyst, and project manager
Managed 30 customer implementations at Instamed concurrently with enterprise clients.
Developed and implemented the Confidential business process modeling notation at Confidential Care to support the $40 million Soarian Financials Implementation and helped move the project’s configuration and efforts forward

PROFESSIONAL EXPERIENCE:

Confidential - philadelphia, pa

Implementation Manager

Responsibilities:

Managed multiple software implementations with Direct and Partner contracts for enterprise-level clients
Solved complex technical issues with clients

Confidential - fort washington, pa

Project Manager

Responsibilities:

Successfully managed all facets of enterprise level projects including Smartphone Paging, Data Center Remediation, Epic Downtime, Confidential t Safety system replacement, and Data Loss Prevention implementation

Confidential - new castle, de

Senior Systems Analyst

Responsibilities:

Lead Business Analyst for multi-year EHR replacement project (Soarian)
Managed multiple smaller implementations including major upgrades to OnBase product in support of Soarian project
Managed all business analyst activities for multiple projects across the enterprise

Confidential - Chadds ford, pa

Project Manager

Responsibilities:

Successfully managed on-time and within budget implementation of HRIS system at Endo Pharmaceuticals.

Confidential - Newark, de

Supervisor

Responsibilities:

Managed facets of replacement of enterprise customer information system with Peoplesoft CIS
Developed multiple applications including Budgeting and Work Order Management