Contractor/network Engineer Resume
MA
SUMMARY:
- Hands - on, technically trained professional result driven with progressive experience across a broad range of information technology functions, and seeking a challenging position in network engineering, administration and support, to contribute my knowledge and expertise.
TECHNICAL SKILLS:
Technology and Tools: Cisco switches, Router, Firewall, VPN, Inter - VLAN Routing, DHCP, PPP, TCP/IP, Subnetting, IP addressing, VLSM, OSI Model, Ethernet, VOIP, LAN/WAN, OSPF, EIGRP, BGP, SNMP ESXI, HyperV, PowerShell, Putty and Linux FTP server and Xamp Apache Tomcat 4.0, SQL, Server 2003/2008 and Active Directory, Ticketing System Microsoft Office; Access, Excel, PowerPoint, Outlook, Publisher, Word and Visio
PROFESSIONAL EXPERIENCE:
Confidential, MA
Contractor/Network Engineer
Responsibilities:
- Responsible for implementing, maintaining, supporting, developing network
- Rack and stack cisco routers, cisco nexus 9000 series switches and servers in the telco and DMARC closet
- Oversee network and equipment upgrades to include IOS, image upgrades and configuration changes.
- Ensure the integrity of high availability network infrastructure to provide maximum performance for their users
- Engineering team member supporting enterprise network of multiple Presidio, LMI, and Essential clients.
- Rack and stack cisco routers, cisco nexus 5000 series switches and servers in the telco and DMARC closet
- Oversee network and equipment upgrades to include IOS, image upgrades and configuration changes.
- Document network problems and changes working in diverse management environments.
- Quickly resolve all IP network issues to reduce waste and downtime while also ensuring client Service Level Agreements.
- Ensure thorough network documentation, including maintaining each account’s network matrix backup configurations and network diagrams
Confidential, BOSTON, MA
Network Administrator
Responsibilities:
- Back up Network devices and configuration
- Manage installation and configure IT LAN/WAN elements and help responsibility of maintaining and monitoring performance of network goal
- In-depth help desk technical support and troubleshooting on IT network.
- Configuring and managing Cisco Switches and Routers.
- Excellent customer service skills and coordination for resolving issues
- Support and troubleshoot internet protocols, including TCP/IP, DNS, DHCP, as well as networks and LANs.
- Verify daily that all active profiles are running successfully
Confidential, Boston, MA
System Administrator
Responsibilities:
- PC Deployment, Windows 7/XP and Office 365 migration to include backup/restore of user data,
- Upgraded workstations which significantly improved desktop connectivity
- Updated and troubleshoot the LAN network and Cisco and Avaya phones.
- Implemented and tested the given solution and coordinate with client and increase the problem identification to problem being fixed by overcoming potential solutions
- Installed/Replaced 8 and 4 GB RAM in desktops/laptops.
- Recognized for quickly troubleshooting problems and solution to meet the dead line requirement and increase response time by the system or the functional unit
Confidential, Boston, MA
Support Technician
Responsibilities:
- Installed cisco phones, Troubleshooting, cleaned and fixed computers,
- Setup and installed new computers and printers and upgrade software,
- Installed windows 8/ 7/XP and server 2008 and Microsoft office 2010,
- Downloaded and upgraded software, cleaned viruses and backup files
- Helped students with the lab's Applications and identified and corrected computer and printer issues.
- Microsoft office, Word, PowerPoint, Excel, Outlook and printer problems
- Windows 7, Windows XP, Windows 2000
Confidential, Roxbury, MA
Help Desk
Responsibilities:
- Communicated with students, Documented technical problems, Answered phone, Identified problems,Troubleshoot and repair cannon printers and copiers
- Used Canon printer to process production work
- Provided outstanding customer service via the phone and in person
- Interpreted written instructions on copy instruction forms for accurate completion of copy jobs and maintained copier
- Collaborated with team to solve technical problems