Career Overview

Results-drivenNetworkEngineer from LegaltoFinancialtoNon-ProfittoDesigntoanyneed.HighlyskilledSupport EngineersupportingBackEndtoFrontEndfromservertoapplicationtohardwaretofirewall

Technical Certifications Skills

• Cisco Certified Design Associate CCDA
• Cisco Certified Network Associate Routing/Switching CCNA R S
• Cisco Certified Network Professional - Switching CCNP
• Sonicwall, Watchguard, ASA, PIX, SDM
• Microsoft Windows Server NT 4.0, 2000, 2003, 2008, 2012 MCSE
• Active Directory/DNS/DHCPServer/scripting/ADSIedit/group policies
• Microsoft Exchange 2003/7/10, SQL
• VMWare, VSPhere, hosted Exchange, hosted application, hosted backup
• Extensivetechnicalhelpdeskexperience
• Telephone/Gotoassistsupport/inPerson
• Assistuserssotheymayobtainselfsufficiency
• Backups/restores
• Malware/virus/spyware preventer and destroyer
• Iphone, Android, Blackberry, Windows XP, Vista, 7, 8.1, Mac OS X
• Juris, Office, Quickbooks, WinVantage,proprietary software, SQL based databases
• Explaintousersincommonlanguagecomplexcomputerissues

Work Experience

Confidential

NetworkEngineer/SystemSupport

• Supportusersandsystems and applicationsinlegal,financial,non-profit,medical, service providerstotaling more than30 clients and 1000's of end users
• February2006 tocurrent
• Leadmigrationsofservers,workstations,firewalls,switches,andallinfrastructure
• InstallExchange servers, applicationservers, Terminal Servers,fileservers,printservers
• ADmigrations, Exchange migrations, Maintainservers,workstations,switches, routers, firewalls

Confidential

NetworkEngineer/Support

• Create Watchguard VPN and security environment for design firm
• Migratenon-profitbusinessfromBostontoNewYork-desiginingnewAD/file/printservers,workstations,andemailserver setups,setupCiscoASA, SDM and VPNtocommunicatewithLondonheadquarters, brought in and maintained Citrix server,
• SupportMac/PChybridenvironmentsbringingtheWindowsexpertise

IndependentContractor

Confidential

Assistsoleproprietorandhomeuserbusinesseswithmigrations,applications,hardware,softwareusability,email,internet,network,printing,malwareremovalandprevention

Confidential

IQ Media Network Engineer/Sys Admin

• Responsible for installations, configurations, administration, and troubleshooting on hardware and software and all infrastructure Sonicwalls, Cisco switch and router, WAP's, Windows Server 2000, 2003, 2008, DNS, DHCP, AD, scripts, XP to 7 to 8.1, Mac OS X, IPad and other tablets, IPhone, Android, Blackberry
• Maintain full day to day project management IT support on all assigned clients
• Support financial, legal, service, real estate, construction, care providers, medical research, non-profit firms, and others
• Served as lead of projects that include Exchange migrations including in-house to hosted and 2003 to 2010 and new Exchange systems 2007, 2010 .
• Created Sonicwall full security environments setting up group and site to site VPN's
• Terminal Server builds and migrations for multiple small businesses
• Hosted backups and onsite backup maintenance and restores
• Lead Active Directory design, creation and migration projects for many varied firms
• Support proper SQL environment for multiple databases
• Evaluate current systems and propose solutions for future and present growth and enhancement
• Prevention and removal of all malware, providing security protocols and company policies from Trend Micro, Symantec, and Eset
• Interface with outside vendors including offsite backup, hosted email providers, Sonicwall, Dell, HPHPHHHHPHP, Copierproviders, Lenovo, software pieces Intuit, ProSystem FX Document, Microsoft, Trend Micro Apple, Adobe, Etc.
• Training of new technical professionals quickly bringing them into full support capability
• Performance monitoring and tuning with Microsoft and 3rd party tools
• Network monitoring and tweaking
• Additional responsibilities include escalation support to ensure proper functionality by serving as the top tier help desk for all desktop, server, software, firewall, LAN/WAN issues, and handheld devices

Confidential

Network Engineer/Sys Admin

• Responsible for the smooth administration and support of the entire computing/network environment
• Bring the Windows expertise solving all design/resolution/administration/troubleshooting related to Microsoft products, workstations, and servers
• Support print/web design firms, non-profit charitable firms, and educational institutions with all IT support needs
• Migratenon-profitbusinessfromBostontoNewYorkdesigningnewAD/file/printservers,workstations,anda hosted emailserver setup,setupdetailed new security measures for CiscoASA and SDM. Set up site to site Cisco VPNto London headquarters.
• Installed and maintained Citrix server and setup and assisted all Citrix clients
• SupportMac/PChybridenvironmentsbringingtheWindowsexpertise
• Detailed documentation provided in a hosted database
• Virus prevention and removal of all malware and security protocol establish
• Install Cisco routers, switches and internet circuits
• Create Watchguard VPN and full firewall security environment for design firm
• Professional responsibilities include, but are not limited to project management, documentation, client/vendor relations, and analysis, create technical procedures and policies, following company policies and procedures, and regularly needed reports to management