VoIP Network Engineer Resume Greenbelt, MD - Hire IT People

SUMMARY:

Confidential has over 3 years of networking and IP experience. He is a trustworthy, reliable Cisco certified network engineer with a methodical and analytical approach to implement and maintain networking protocols. Expertise in VOIP and Cisco IP Telephony, LAN/WAN upgrades, installation, configuration, and troubleshooting of Cisco technologies.

TECHNICAL SKILLS:

Technology and Tools: Network implementation Cisco IOS Configuration Network support and maintenance Cisco Unified Communications Manager 6.x - 8.x Cisco Unity 4.x - 7.x Cisco Unity Connections 7.x - 8.x VoIP Network Operations Center

PROFESSIONAL EXPERIENCE:

Confidential - Greenbelt, MD

VoIP Network Engineer

Responsibilities:

Support and resolve networking, CallManager, Unity and call routing related issues.
Act as VoIP engineer on multiple projects to include the planning, implementation, testing, production rollout and ongoing support.
Provide timely reporting of completed projects and milestones.
Installed and configure Juniper access switches
Engineer solutions and support for Cisco Telephony Applications such as Cisco Unified Communications 7.x, Cisco Unity Connection 7.x, Cisco Unified Unity
Support adds, moves and changes for 8,000+ user based telephony network; support includes but not limited to Cisco Unified Communications Manager, Cisco Unity and Unity Connections.
Created VLANS assigned users to VLANS and verify WAN functionality.
Utilized professional concepts to solve a diverse range of operational problems in a large-scale, heavily networked production environment.
Install and configure various VoIP systems at customer sites to include Cisco Callmanger, Unity, Unity Connections and voice gateways.
Assisted in updating the clients full network
Managed and administered the Cisco equipment installed in the organization
Worked in coordination with the team members in completing the projects assigned
Configured the routers, VLAN for the clients and held responsibility of maintaining it
Performed advanced troubleshooting and diagnostics for the clients
Offered 24×7 support to the end users and sorted their problems related to network online and through calls

Confidential

Package Delivery Driver

Responsibilities:

Responsible for delivering vast amount of packages to various locations which included malls (50+ stores), commercial and private vendors.
This was a physical, fast-paced, outdoor position that involves continual lifting, lowering and carrying package that that typically weigh 25 - 35 lbs. and may weigh up to 70 lbs.
Finalized and passed the required DOT physical exam and provided excellent customer contact and driving skills including the ability to operate a vehicle equipped with a standard manual.

Confidential

Field Consultant

Responsibilities:

Assist Sales Department in pricing and closing customer contracts. Conduct initial walk through and/or inspection of new customer properties.
Assist Regional Director with selection of Franchise Owners to service new customer accounts. Establish and maintain good customer relations to ensure customer satisfaction and customer account retention.
Develop and maintain a good working relationship with Franchise Owners and independently resolve problems.
Prepare accurate reports as defined by management on a daily, weekly or monthly basis.

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Voip Network Engineer Resume

Greenbelt, MD

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