PROFESSIONAL SUMMARY:

• Highly accomplished and experienced professional with over 15+ years in the Information Technology field. I have an extensive background in Global IT Project/Program Management leading the design, development, and delivery of high - impact quality solutions to meet evolving business needs. I have had a successful career in partnering with customers, high-level management, vendors, and CIO IT Staff to evaluate needs and define effective solutions.
• 12 Years of experience in building and leading a diverse global IT staff.
• Extensive experience working with C-list staff of Global & Fortune 500 companies.
• Expertise in managing enterprise IT project life cycle through all phases.
• Solid skills in writing proposals, service level agreements (SLA), and winning contracts.
• In-depth knowledge and experience in cost management, time management, risk management, integration, and obsolescence.
• Expert in IT project budget analysis, outsourcing strategies, vendor quality, and contract management.
• Experienced in site development, design, and operational support in Commercial and Military (JAFAN) manufacturing environments.
• Experienced in leading facility relocations for small (75-100) to large ( ) sites.
• Proven ability to deliver high quality IT products and services on schedule and under budget.
• Excellent interpersonal skills in communications, client relations, and negotiation.
• Experienced in Waterfall, Agile, and Scrum Software Development Methodologies.
• Strong technical background in IT Infrastructure, Disaster Recovery, and Communication design.

WORK EXPERIENCE:

Confidential

ERP Program - Project Manager

Responsibilities:

• Implement workforce tracking processes to manage +100 resources and track team efficiency.
• Manage 6 teams of Software Engineers, Application Architects, Business Analysts, and QA Analyst throughout the Software Development Process.
• Hold daily team meetings to identify roadblocks and report progress.
• Changed company's SDLC process from a strict waterfall model to an increasingly agile methodology. This change toward Agile has increased quality of code, and revealed defects earlier in development.
• Coach and mentor development staff on processes, and methodologies.
• Make sure product backlog is update to date and ready for next planning session.

Confidential

Solution Architect - Technical Project Manager

Responsibilities:

• Lead Global Infrastructure projects in Aviation, Transportation, Oil & Gas, and Energy Parent Business sections of GE.
• Resident expert on the IT Solution Design of large manufacturing facilities in the United States and abroad (+200k sqft / +$7.2 mil. IT budget).
• Be a change leader for integrating current and emerging information technologies into sustainable business solutions.
• Manage multiple high complexity projects concurrently using the G.E. Project Management Methodology.
• Lead large globally diverse staff in completing high-impact quality solutions.
• Teach and Mentor new G.E. Solution Architects on TSG Processes.
• Contributor and Host of the Export Controlled Enterprise Design Architecture Review board.
• Resolve conflicts with technologies, business processes, and identify common solutions.
• Lead the analysis, requirements, design, development, implementation, and maintenance of new systems.
• Design blue prints for the implementation of Syteline ERP across European manufacturing facilities that addressed compliance of new personal privacy laws going into effect during rollout.
• Create new PMO processes to ensure that the highest level of quality and performance are being met by Solution Architect vendors while reducing cost.

Confidential, Cincinnati, Ohio

Enterprise Infrastructure Architect / Technical Advisor to VP

Responsibilities:

• Determine computing infrastructure and services needed to support the development and deployment of enterprise computing systems.
• Implement the proper mix of commercial off the shelf products, software, hardware, and networking components for the infrastructure and services, devising ways to integrate the components in a way that is both seamless and supports any standards set forth by the company.
• Evaluate and purchase all IT software, hardware, and services for the company
• Administrate and evaluate all Microsoft (Windows 4.0 & Windows 2003) and Linux (FreeBSD, SUSE ES 8) servers
• Interview, hire and train new IT department staff members

Confidential, Cincinnati, OH

Infrastructure Analyst - Project Leader - Regional Site Leader

Responsibilities:

• Evaluate, Train and orientate contingent workers on managing the I.T. needs of the business clients.
• Compose technical documentation on Business software, processes, and procedure for I.S. staff and end users.
• Manage Support of 6 Toyota Facilities over a large geographical area.
• Composed, Monitored, and Implemented I.T. service level agreements (SLA) and Standard Operating Procedures (SOP) for prospective Toyota business units in the region.
• Counsel IT management (Regional/National) on solutions to high-level problems.
• Advise Toyota Management on current issues and events within the business units.
• Compose policies, procedures, and security concerns, for Windows 2000 server/workstation presentation, that was presented to all Toyota managers at the national IT conference.
• Liaison between the Toyota business units and the core I.T. Department based in California
• Create, maintain, and update Toyota asset inventory list for all IT equipment
• Coordinate roll out of software and hardware updates
• Manage Product life-cycle for all IT equipment for the business unit
• Support CEOs, Group VPs, and Presidents of Toyota Divisions with I.T. needs while flying with AirFlite Midwest.

Confidential, Cincinnati, OH

IT Field Consultant

Responsibilities:

• Installation and Support of Windows 95/98/ME/2000.
• Troubleshoot and resolve network related issues at clients’ site.
• Coordinate and perform hardware and software upgrades for PCs and Servers at clients’ site.
• Provide administration and support of LAN printers at clients’ site.
• Installed, Administrated and Support Windows & Novell servers at new business sites.
• Provide support and maintenance to Windows & Novell server.

Desktop & Network Support Administrator

Confidential, Cincinnati, OH

Responsibilities:

• Perform hardware and software support for two facilities of approximately 100 PC users.
• Troubleshoot software and hardware problems and replace non-working hardware.
• Install, update, and configure, Microsoft products (Windows 95, 98, NT, Exchange, Outlook, Schedule+, MS Office 97, Project 98, and Internet Explorer).
• Administrating daily task on Novell Netware (print servers) and NT 4.0 servers.
• Installing and wiring, hubs and switches, and running CAT 5 standard network cables.
• Testing and updating PC software and hardware to meet year 2000 compliance.