SUMMARY:

• Results oriented Engineer who is creative in identifying and designing effective solutions to meet the current needs and future expectations of business. Area of expertise:
• Public/Private Cloud Design & Administration
• NERC/CIP Design & Administration
• Systems Design & Development
• Technical/User Support
• Active Directory Administration
• Project Management
• Hardware/Software Troubleshooting
• Help Desk Management
• Disaster Recovery & Planning
• Virtualization Management
• Server Design & Administration
• Technical Writer & Documentation
• Professional Infrastructure/Systems/Cloud Engineer with extensive leading edge IT experience in delivering exception customer satisfaction and improving overall operations. Proficient in front - end and back-end operations, development, and support with unexcelled record of bringing mission-critical projects in on schedule and within budget. Strong interpersonal skills, communicative, and organization skills. Intuitive analytical ability to attain network, systems and application level solutions. Project management proficiency including analysis, design, development, implementation, documentation, and evaluation.

TECHNICAL SKILLS:

Services related Technologies: Amazon Web Services Microsoft Azure Private/Public Cloud IaaS/Paas/SaaS VMware Horizon 5.x-6 IaaS/Paas/SaaS

Server related Technologies: Active Directory EMC SAN HP Chassis (C7000) MS Exchange 2010 VMWare ESX/ESXi Group Policy Windows Powershell VMware Horizon 6 VMware PowerCLI Hyper-V IBM SAN Clustering Citrix XenApp/Desktop 5.X Blade Servers

Platforms/Operating Systems: Server 2000/2003 Cisco iOS Apple iOS Server 2008/2012 Windows XP/Vista/7/8 MacOS Unix/Linux (Level I)

Networking: LAN TCP/IP DNS/DHCP DHCP Firewalls Cisco Routers/Switches FTP/SFTP SSH/Telnet

Software: Microsoft SCCM 2012 R2 Microsoft Orchestrator 2012 R2 vSphere/vCenter 4.5 - 5.5 Symantec XenApp IBM TSM (Tivoli) VCEM Veritas Backup Exec Office Windows R2 Cisco UCM Cisco UCS Director

Hardware: Dell SonicWall Apple Barracuda Cisco UCS IBM HP

PROFESSIONAL EXPERIENCE:

Confidential, Allentown, PA

Manager Server Admins - Sr. System Engineer/Consultant

Responsibilities:

• Lead a team of server administrators responsible for providing operational support for the Cloud infrastructure that hosts business application environment including:
• Follow ITIL framework processes
• Manage/Support internal Cloud laas/SaaS/PaaS/DaaS
• Managing incidents and problems to ensure compliance to the OLA’s and SLA’s with the business lines
• Managing general request fulfillment for new infrastructure or changes to existing infrastructure to meet or exceed internal OLA’s and business line SLA’s
• Ensuring project delivery dates for infrastructure are met and that teams are actively engaged in both internal and external facing capital projects
• Manage and maintain current HP infrastructure including rack mount and chassis/blade servers
• Participate in project planning, design, and maintenance of IT Infrastructure.
• Analyze, prioritize, troubleshoot, and resolve technical issues in a timely fashion in accordance with service level agreements
• AWS Cloud
• Plan/Design/Implement physical infrastructure migration of critical applications to Cloud
• Administration of Windows Server 2008/2008 R2/2012 R2 & RHEL 6.4 instances
• Manage overall environment for high availability for applications, public and private
• IAM/VPC best practices for security
• Microsoft System Configuration Manager
• Administration, Collections, Troubleshooting and migration from R2
• Software Updates, Application and Package Deployments, OSD builds and task sequences
• Site Configuration. Reports and Queries
• Microsoft System Orchestrator
• Administration, Troubleshooting and migration from R2
• Create and Maintain Runbooks for server provisioning
• Integration with SCCM, Powershell, AD and vmware environment
• Test/Plan and Implement Cisco UCS chassis/blades
• Documentation creation and transfer knowledge to other support groups.
• Maintain the enterprise virtualization (VMWare 4.5-5.5) environment, including troubleshooting, performance monitoring, and optimization, capacity, and continuity planning.
• Maintain existing backup strategies and review on-going backup needs (TSM Tivoli, Avamar).
• Support NERC-CIP compliant computing systems.

Confidential, Allentown, PA

Level 3 - Sr. System Lead Administrator (contract)

Responsibilities:

• Hands on approach to all technologies
• Setup and Administer Xenapp VDI/Citrix Environment as well as present Applications
• Performance Analysis on Server Operations to troubleshoot or increase system(s) uptime or risk avoidances
• Setup/Installation of DR locations/sites, nservers/operations and vendors
• Organize infrastructural support servers: file (DFS), print, email
• Assist/Support in various network technologies: WAN, LAN, Wireless, VPN, DNS, DHCP
• Policies: Write, Test, Implement, enforce and reevaluate/revise security policies
• Provide technical solutions for extremely complex and variety of difficult problems
• Solutions are imaginative, thorough, practicable, and consistent with organization objectives
• Evaluate the systems needs to internal and external clients and recommends appropriate solutions. Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Research & development with recommendations for IT improvements and integrating new technologies.
• Provide planning, installing, configuring, and upgrading support for vCenter Server and VMware ESXi (5.0).
• Maintain central repository for all system configurations, diagrams, procedures, and inventories.
• Manage and maintain current HP infrastructure.
• Assists with operations regarding tactical solutions from the System Health and Monitoring applications.
• Works with other IT groups to maintain current best practices for server security.

Confidential, Bethlehem, PA

Sr. Systems Engineer/Manager (contract)

Responsibilities:

• Respond to and resolve escalated support work orders from Tier II and Tier III.
• Setup of Cisco Routers, Firewalls & VPN connections, monitoring T1 & VPN connections to remote sites
• Design, Implement the use of Intermec hand-held devices for remote sales ordering
• Maintain the enterprise virtualization (VMWare 4.1-5.1u1) environment, including troubleshooting, performance monitoring, and optimization, capacity, and continuity planning.
• Administration of Citrix XenApp Farms (4.5/5.0/6.5).
• Analyze, prioritize, troubleshoot, and resolve technical issues in a timely fashion in accordance with service level agreements (SLAs) and operational level agreements (OLAs)
• Install, diagnose, maintain and upgrading all virtual/physical workstations/computing clients.
• Active Directory Support for over 200 users
• Automate the installation of software, updates, OS’s using MSI packagers
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources
• 24 x 7 technical supports for all locations

Confidential, Blue Bell, PA

Sr. Technology Consultant/Infrastructure Engineer

Responsibilities:

• Develop, Plan and Implement End to End solutions for problems
• Administration of Windows Server 2003/2008/2008 R2 architecture, deployment and troubleshooting - including Active Directory.
• Enterprise-level virtualization, designing, implementing and maintaining VMware ESXi servers and clusters.
• Administration of all Storage Area Networks (NetApp/EMC).
• Installations, upgrades maintenance fixes, and patches to assign physical/virtual client server platforms in conjunction with project implementation schedule or ongoing operational requirements.
• Manage and maintain current HP blade infrastructure as well as existing infrastructure to replace HP blades for the virtual infrastructure.
• Messaging and collaboration deployment and troubleshooting utilizing Exchange (2007, 2010)
• Configure, maintain, monitor, and performance tuning of the Microsoft OCS 2007
• Monitor and test system performance, capacity and provides performance statistics and reports. Recommend enhancements to meet new or changinginfrastructuredemands, assessing near- and long-term capacity needs.
• Adhere to change controls, incident responses, and testing processes for modifications toinfrastructureenvironment.
• Administration of enterprise voice and communication systems.
• Provide Tier III support to desktop support and junior level system engineers.

Confidential, Allentown, PA

Systems Administrator/Engineer

Responsibilities:

• Ensure the stability and efficient performance of the corporate operating systems and software applications.
• Install, configure, and maintain physical/virtual client server platforms, and various application servers.
• Install, configure, secure, and maintain desktops, remote laptops, and mobile devices.
• Maintain the enterprise virtualization (VMWare 4.0) environment, including troubleshooting, performance monitoring, and optimization, capacity, and continuity planning.
• Develop and implement security, performance monitoring, load balancing, tuning, and capacity management.
• Maintain existing backup strategies and review on-going backup needs.
• Develop, implement, test, and document IT Disaster Recovery Plan.
• Provide 24x7 supports ofservers, and corporate applications for local and remote users.
• Setup and maintain user accounts, user security, email accounts.
• Provide tactical and strategic input on overallnetworkplanning and related projects.
• Manage web content management service.
• Administration of enterprise directory services and supporting serverinfrastructure.