SUMMARY:

• I’m an enthusiastic network engineer with the necessary Skills and determination needed to resolve complex networking issues. I have obtained experience working in High Volume Financial and Medical environments with high demands and short turnaround windows. I possess effective organizational skills and excellent working knowledge of networking and security technologies and have a commitment to keep up to date with the latest developments. Experienced in providing motivation, guidance and a up to date networking consultancy service to both colleagues and clients. Now looking for a new and challenging network engineer position, one, which will make best use of my existing skills and experience and also further my development and knowledge bas

TECHNICAL SKILLS:

Technology and Tools: VDI, SAN, Nimble, TCP/IP, SMP, NetBIOS, FTP, DCHP, DNS, SMTP, POP3, Network Installation, VOIP, Microsoft VPN, Office, Novel Client, Norton Antivirus, Adobe Premiere and Suite, Final Cut Pro, Adobe Flash, Shelby, SQQL management, Win Works, VMware, Log Mein, Go to Assist, Go to my P.C. Netcool, VMware, Remote Desktop, Command Prompt. Prepresenter, Pro Remote, Labnet, Crystal Reports, Symantec Enterprise Protection, Barracuda Cloud, ADP, Ring Central, Avaya, Mac Media Manager, Windows NT Windows 2005, Windows 8, Windows 7, Windows XP and XP, Linux, Professional Windows Server 2008 Mac IOS Mac OSX Server and Mac OSX, Desktops and Laptops, All in ones Desktops, Mac Pro, Mac Book Pro, Mac Book Air Mac Mini with OSX Server, iPads, Network Printers. Cisco Switches and Routers, Cisco IOS Resilient Configuration, Activation of router SSH connections. And critical restore Critical Restore. Cisco ASA 5505 firewall, and Cisco Security Manager.

PROFESSIONAL EXPERIENCE:

Confidential, New York

Senior Network Engineer/Administrator

Responsibilities:

• Works with the Director of IT to maintain, troubleshoot, and install network infrastructure.
• Ensures the smooth operation of communication networks in order to provide maximum performance and availability for employees.
• Provides user support for access to all networks, printers and servers. Provides desktop support including installation, configuration and maintenance of both operating systems and applications running on desktop systems.
• Ensures up - to-date maintenance of the company’s network and servers including but not limited to: backup and restores, creating and maintaining user accounts, etc.
• Implementation and management of the network and its servers, including backup and restores, creating and modifying user accounts.
• Performs continual monitoring and support to the entire company network.
• Implemented and Supports the network infrastructures and services including wireless, VPN’s, VoIP and backup/disaster recovery technologies including SAN replication and tape backup.
• Provides support to all users which also includes home users and providers.
• Responsible for the design, installation and documentation of network architectures including: LAN’s, WAN’s, VPN’s, Firewalls,
• Be knowledgeable and capable of installation as it relates to network cabling and phone systems for new locations as well as normal relocation and the reconfiguration of office personnel.
• Maintains confidentiality and security with all corporate information, including but not limited to Confidential t records, financial information and personnel records.
• Performs all other duties as assigned.
• Software Implementation for various departments

Confidential, New York

Network Support Engineer

Responsibilities:

• Troubleshoot network and internet connectivity issues
• Administration of Cisco switches and routers
• Administration of Cisco and SonicWALL firewalls, including VPN client configuration
• Administration and support of wireless networks
• Client and End User Support
• PC hardware and software support
• Lab and OR equipment management
• Network connectivity configuration and troubleshooting and Preventable maintenance
• Internet connectivity configuration and troubleshooting
• Windows 7, 8 and Windows XP configuration, installation and troubleshooting
• Desktop and Network configuration and implementation -Office 2013, 2010, 2007 configuration, -installation and troubleshooting
• Antivirus and anti-spyware applications installation, configuration and troubleshooting
• Mobile device configuration and support
• Server Administration and Support
• Build new server hardware
• Configure and support Windows Server 2012, 2008, 2003
• Implementation and Administration of Active Directory and Group Policies
• Implementation and Administration of Microsoft Exchange
• Implementation and Administration of VMWare Servers
• Implement and Configure and support backups VEEAM and Barracuda
• Configure and support managed antivirus
• Perform Windows Server 2008 and 2012 maintenance and administration

Confidential

Network Support Engineer

Responsibilities:

• Managed Active Directory and Group Policy
• Managed San’s and storage
• Implementation and Managed and implemented Backup and Critical Restore Policy
• Created and Maintained Virtual and Physical Servers.
• Created and maintained all Network Backups via Barracuda Cloud Software.
• Managed Biological Lab Interphases and LIS software and machines.
• Maintained Relationship with 10 Major vendors and external Network Vendors and ISP.
• Created documentation fro small projects and protocol setup for organization.
• Facilitated and equipped four new Medical Practice location, with 15 employees and providers in each site.
• Implementation of and management Local and remote access to offsite EMR Database and software
• Provided support For NextGen EMR software for over 500 employees.
• Implementation and support of various Medical software’s over a vast array of disciplines.
• Managed VPN’s for providers and third party access to network.
• Worked with Multiple OS, including IOS Windows 7 Windows 8 and Windows XP.
• Setup and Calibrated Radiology Viewing Stations For Neurosurgical Offices
• Worked as a liaison with Crouse Hospital to facilitate appropriate access to phone Systems and EMR for all providers.
• Maintained repaired and trained staff on interoffice communications
• Managed and maintained Print Server for entire organization.
• Worked after hour support module for providers.
• Managed Asset Control for I.T. Department
• Setup and managed Ticket System for I.T. department.
• Setup MSSQL services in BDE Admin for specialized Lab Interphases.
• Monitored Network Traffic and Security Firewalls with External Vendors.
• Managed and upgraded Symantec Enterprise Antivirus Server for over 300 Endpoints.
• Configured, Setup and tested new Hardware tables including Motion Tablets, Surface Pro and iPads for providers.
• Configured Exchange email on a vast array of Peripheral devices for organization.
• Managed other Hardware in organization, Printers Copy machines, mail machines Etc.
• Created Biweekly network status reports to Infrastructure manager and other management bodies.
• Troubleshooting and configured Payroll software for all end users.
• Serviced 300+ end users in support areas

Confidential, Arlington Texas

Network Administrator/ Director of I.T. Services

Responsibilities:

• Managed Technical Environment and 15 Support Staff
• Reported to Director of Ministries and CEO
• Reviewed and closed on average 65 support tickets weekly
• Managed all protocol for server including all components of Administrative tools with Active Directory etc.
• Setup and managed Microsoft Exchange Server
• Worked in a High Volume and speed environment that required quick and immediate network changes.
• Added and removed employee’s credentials from work groups and user interphases on three blade servers for three different environments in windows server software.
• QA with software and user interphases.
• Managed Group Policy
• Software Implementation and
• Create and submit technical reports and interpreted analytical results from security software.
• Managed Wireless Network of offices and church. Responsible for overseeing technicians with desktop support for 25 workstations onsite and remote.
• Directly supervised seven support team members for technical processes.
• Installed and supervised implementation of MAC environment.
• Setup and managed remote access security and protocol for employees and users.
• (Cisco 2960 Switches) Cisco Switches and Routers, Cisco IOS Resilient Configuration, Activation of router via SSH connections, And Critical Restore
• Installed Software and managed applications and security in the following OS Windows XP Windows 7 and Newly Windows 8, for multiple department’s workstations and peripherals.
• Implemented new Windows 8 OS on wireless checking modules. Set user permissions through active directory and domain trust for over 65 users.
• Setup and installed new updates to windows based software application Microsoft Office such as Word, PowerPoint, Excel, Publisher, and outlook 2003, 2007, 2010, and Office 365 or 2013.
• Setup Pop3 email accounts on individual workstations for users using Microsoft Office Outlook 2003, 2007, 2010 and Office 365 or 2013.
• Contributed to Network Installation Encompassing 45 Mac and PC station remote and onsite and four network printer printers and fax machines.
• Managed VOIP Telephone Systems with 42 users, security protocol
• Handled all Tickets for Query driven software Shelby Average 20 tickets a week.
• Managed and developed content based website for company Including inquiries and E-commerce.
• Developed external website in HTML5
• Interaction with support staff and employees was but not limited to and implementation of software and support also service tickets.
• Biweekly meeting with Technical Team of 15 with new implementation ideas and protocol.
• Help Desk Support for 42 Users

Confidential

Web Developer

Responsibilities:

• Created and maintained website for companies in HTML. Email hosting support and tech support on contract.

Confidential, East Orange N.J

Operations Manager

Responsibilities:

• Process payroll, managing daily operations, planning the use of materials of human resources.
• Oversees all Payroll and Billing activities, and all accounts payables and receivables according to company policy. Keeps track of all employees’ accrued vacation time and sick days. Also authorizes purchases of supplies and equipment supervises job classification and job descriptions of professional personal. Benefit Distribution and options for employees. Maintained and created all statistical and financial reports for executive members of the firm.
• Data entry into admissions database; including entry of new client intakes, tracking of application documents, and enrollment documents.