Network And Exchange Engineer Resume
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Rockville, MD
OBJECTIVE:
To secure a challenging position as a Network Engineer which offers professional advancement, exposure to emerging technologies, and the opportunity to actively contribute to and share in the success of the organization.
SUMMARY:
- Extensive experience with migration of Exchange 2003 to Exchange 2010, Exchange 2003 to Exchange 2007,
- Migration over 700 users from Exchange 2003 to Exchange 2010
- Experience with Microsoft Clustering Services
- Extensive experience with SAN appliances (Unitrends, Networker), disaster recovery for Exchange 2003, 2007 and 2010 (DAGs)
- Highly skilled in Microsoft Windows, XP, W7, 2003 and 2008 servers Mac X, MS - DOS operating systems
- Microsoft MCSE, with extensive experience with Windows Server 2008
- Experienced with Macintosh desktop and server systems 10.X
- Strong knowledge of Microsoft applications including Outlook, Word, Visio, Project, PowerPoint, and Excel
- Highly motivated self-starter, superior customer service, and excellent troubleshooting skills.
Fluent in English and Spanish
PROFESSIONAL EXPERIENCE:
Network and Exchange Engineer
Responsibilities:
- Windows Servers 2003, 2008 and 2012, Exchange 2003 and 2010 Dag and Active Sync, Cisco Unitrends Backups and cloud replication, VPN, Terminal Server, and ACT Administration
- Symantec server 14.1, Server Windows SUSS and Unix DNS based updates
- Maintain messaging systems to ensure maximum operational readiness; day-to-day operations support
- Provided network infrastructure support - WAN and remote offices and user’s VPN access
- Supported remote users & offices on MS Windows, 7, 8.x, NT, 2K, XP, OS X with Office 2007, 2010, Photoshop, One World JDE installation and configuration.
- Supported Mac users on OS 9 and OS X, Quark, and File Maker, Adobe applications, Suitcase, and Retrospect back-up
- System replication - Ghost, Drive Image, Sysprep, RIS, Sysdiff, Carboncopy. Blackberry setup and administrator
- Remote systems administration and upgrades - SMS, PCA, VNC, MSI, Timbuktu
Confidential - Rockville, MD
Network and Exchange Administrator
Responsibilities:
- NT Domain User, Exchange 5.5, and RAS Administration: Created, maintained, and monitored user accounts, security groups, and e-mail groups
- Built, monitored, and maintained NT servers in production and development environments
- Executed server and workstation backups, mailbox backups, and emergency file restoration. Implemented data storage solutions - disk arrays and tape systems.
- Supported internal LAN, dial-up, and high-speed users worldwide on Windows NT network with Exchange and Outlook
- Set up pc labs with all the necessary software for conferences and meetings
Confidential - Washington,DC
Network Support January
Responsibilities:
- Supported 1000 plus users with Microsoft Office 97 and 2000 suites, MS Project, Visio, PC Anywhere, and database applications for Access, SQL, and Sybase- accounting and billing systems, customer tracking, and Remedy trouble ticketing
- Monitored user accounts, security groups, and e-mail groups
- Re-Imaged systems that were deployed to new employees
- Developed categorizations, itemizations, descriptions, and routing schemes for trouble ticketing system
- Maintained general inventory along systems spares
- Ghosted and inspected over 500 PC’s for final sale
Confidential - Washington, DC
Help Desk Technician
Responsibilities:
- Supported internal LAN over 50 users with Exchange, Outlook, Photoshop, Quark Express PageMaker, Publisher and Illustrator
- Designed and created 4-color process, match prints
- Image manipulation, trapping colors, images from Mac and PC’s. Postscript files.
- Ripped color files from Splash and Fiery laser Printers
- Newsletters Layout, Scanned Images and film
- Maintained and serviced Film processor