SUMMARY:

• Unix/Linux systems administration with over 10 years of experience deploying, configuring troubleshooting and maintaining Unix and Linux servers in miscellaneous environments.
• Networking, storage systems, backups and virtualization hands on experience.
• Passionate about my career, adaptable and eager to continue learning.

TECHNICAL SKILLS:

Operating systems: HP - UX, AIX, Windows NT/2000

Application Support: Trend, Brio client and server products

Databases: SQL Server, Progress

PROFESSIONAL EXPERIENCE:

Confidential

Systems administrator

Responsibilities:

• Systems infrastructure management and support
• Second tier help desk support
• Technical assistance and support to local users s and StrengthsManaged Linux servers locally and on the cloud (Ubuntu, Debian).
• Supported Windows local domain, including Active Directory, DNS and email (MS Exchange) services
• Migrated Linux servers from colocation site to cloud hosting
• Migrated local MS Exchange servers to Google email platform
• Enhanced and updated processes to deploy systems, applications and inventory, automating tasks through shell scripting (bash)
• Maintained and supported network devices including routers, switches, multifunction Xerox 700 printer, NEC i - Series PBX, etc.
• Managed network services and accounts on Linux and Windows servers: DNS, local user accounts, email services, shared resources, etc.
• Managed local and remote systems backup and recovery

Confidential

Systems administrator

Responsibilities:

• Responsible for the administration of Unix and Linux servers (AIX, Redhat) on IBM hardware platforms (P4, P5, P6, xSeries) and a limited number of Solaris systems. Common tasks included: building servers, writing scripts, maintaining and revising systems documentation, diagnosing issues, solving problems, performance tuning, troubleshooting, security vulnerability mitigation, OS installation, patching and upgrading.
• Maintenance and support of TSM backups.
• SAN storage management (DS4500).
• Network services management: DNS, web, nfs, smtp.
• Systems monitoring, availability and reporting s and Strengths
• Timely response to system issues within established SLAs maintaining an uptime of 99.99%.
• Help desk tickets handled within established guidelines.
• Provided accurate monthly metrics.
• Participated in the consolidation of the AIX environment to Power 5 architecture.
• Migration and resource reallocation of AIX LPARs, improving performance and optimizing systems usage.
• Upgrade, optimization and stabilization of the TSM environment.
• Major firmware upgrade of SAN storage systems (Controllers, disks, ESM) servers HBA's and filesets levels, providing stability and reliability to the environment.
• Tripwire server major upgrade and re-configuration.
• Wrote and updated existing shell scripts (sh, ksh, bash) for systems monitoring and updates, tasks automation, secure data exchange, data manipulation, etc.
• Participated on DR exercise as part of the testing for the migration from Sungard to IBM.

Confidential

Systems administrator

Responsibilities:

• AIX, Redhat Linux, Solaris: scripting, backups, system updates, problem diagnostics, system recovery, etc.
• VMware systems administration and maintenance.
• Assistance to Intel (Windows environment) and network teams.
• Documentation and development of procedures.
• Miscellaneous projects.s and Strengths ed by my management for personal performance in exceeding goals and strategic objectives in 2004, 2005 and 2006. I’ve also received several s from other IBM teams for my continuous support, motivation, enthusiasm and good predisposition as well as customer satisfaction notes from my customers.
• Achieved overall customer satisfaction and job performance based on the IBM principles of ethics and values.
• Due to my in-depth diagnostic skills, I was often called to help other IBM teams to resolve critical issues like virus infections, network problems, and hardware and software support.
• Customer support including system enhancements i.e.: scripting/programming, heterogeneous systems interconnection and improving application processes.
• My skills allowed me to work on diverse systems whether stand alone or interconnected, diagnose and resolve problems, learn new systems and technologies and work with key personnel to analyze and understand the business needs.
• Independence, teamwork, customer relationship at all levels (tech, sales, management, etc).

Confidential

Unix Systems Administrator

Responsibilities:

• My Proactive work leaded to enhance existing processes and to develop new ones, implementing tools and procedures that helped to improve my company’s productivity.
• Streamlined critical company processes like EDI, Brio reporting and Unix tasks resulting in considerable man hour and costs savings through automation and data management done in shell and Perl scripting.
• During my stay at Confidential I developed outstanding social relationships with my peers, team and management.

Confidential

Technical Support Engineer

Responsibilities:

• Provided a wide range of client support, from installation, pre and post sale support, to on-site service.
• Provided communication solutions as well as technical support for hardware and software.

Confidential

Project Engineer

Responsibilities:

• Developed network connectivity projects. Installation and configuration across the country: networking equipment for radio communications and local area networks, modems, radio-modems, multiplexers, videoconference equipment, routers, switches, remote access servers, PBX, etc.