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Senior System Administrator Resume Profile

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Technical Expertise

  • Network Troubleshooting
  • Applications Support
  • Hardware Troubleshooting
  • Customer Relationship Management
  • System Administration and Management
  • Desktop support
  • Strategic Planning
  • Customer care support
  • Operating Systems

Professional Experience

CONFIDENTAIL

SENIOR WINDOWS ADMINISTRATOR

  • Manage and Administer W2K8, W2K3, Exchange 2K7 and 2K10 Servers
  • Migrate and decommission W2K and W2K3 servers, manage backup on stand-alone servers and on VMware
  • Monitor breaches and any unusual activities using HPOV. Utilize NET IQ, Avocent, and other tools
  • Responsible for troubleshooting, backing up, patching, configuring, upgrading servers and approving for production

CONFIDENTAIL

SENIOR TECHNOLOGY SPECIALIST

  • Successfully ran four sites trouble free with regards to WAN, LAN, WiFi, Laptops, Workstations, migrated from older OSs such us Win 2K to XP, to Vista, and to Win 7 and integrated new technology with instructional needs
  • Managed annual deployments of upgraded equipment
  • Deployed 1.5 million USD worth of equipment between September 2010 and November 2010 alone
  • Managed and Administer multi-platform LAN, WAN, VPN, Data, files and folders using various inscription software
  • Successfully budgeted site specific needs for new procurement and coordinated and deployed Y2K measures, rendered Internet Content Filtering ICF as per federal guidelines
  • Responsible for maintaining a secure environment for kids, teachers and staff at four sites
  • Trained teachers and staff on new Software and operating systems, supervised implementation and compliance of projects such as Wi-Fi, Y2K, and ICF
  • Completed conversions, migrations, and installations of Hardware and Software. Administered 2K, 2K3 and 2K8, R2 servers, running IIS, SQL, Exchange 2007 and 2010, File, and Print Services

CONFIDENTAIL

SENIOR SYSTEM ADMINISTRATOR

  • Managed 3000 servers, numerous web sites for major name clients such as Double click, Amex, webMD, etc. using tools such as Remedy, HPO, Site Scope, Free Vision, Quintus and PCAW
  • Troubleshoot 3rd tier problems, helped developers resolve issues with scripts and filters
  • Maintained mission critical enterprise web servers with a 100 uptime, load balancing, managed backups, supervised data warehousing, and configured/tested staging production boxes
  • Successfully helped DBAs with content launches, resolved issues with page loads and site availability at all time and guaranteed clients on delivery and Content pushes

CONFIDENTAIL

IT Specialist and Consultant

  • Migrated Wang VS system and Banyan to NT. Setup and configure Enterprise NT Servers, Workstations, Routers, Gateways and Switches
  • Performed Help desk duties for 700 users with MS Office 97, Exchange, and numerous specialized software in-house developed, outside FSI Contractors and foreign language Study packs In Win NT, Win95, WFWG, Mac and Dos plat forms. Design, Setup, and maintain OMIS Web server
  • Troubleshoot and resolved hardware and software problems, completed surveys and research department needs for systems, hardware and software
  • Recommend, purchased, tracked and document inventory

CONFIDENTAIL

IT Support Specialist

  • Administer LAN, WAN on NT 3.5, 4.0 and Novell 3.12, 4. 1 platform, windows 3.11, 95 Operating System. MS Mail, MS Exchange
  • Performed Help Desk duties for 600 users, configured, troubleshoot, install, repair, upgrade PCs, Macs, Laptops, terminals, printers, Scanners, Modems, PCMCIA and backup tapes
  • Migrated all users to Win95 and NT systems, maintained all local and branch ATM systems and supported remote ATM users

CONFIDENTAIL

IT Specialist

  • Administered Network on Novell 3.12, MS Mail, Configure Work Stations, Laptops and Docking stations, PCMCIAS, remote logon and provide support for 200 users on a variety of software including MS Office suite, ACPAC, and FOX-PRO, Lotus 123, WP.X and more
  • Setup a dialup connection for all management, maintained uninterrupted work conditions for corporate attorneys and CEO's
  • Setup an annual budget for corporate IT expenses

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