SUMMARY:

• Excellent SOFT Skills
• Provided security: IFS, object - level, user and group, and other security related tasks.
• Ability to work remotely or well within a team, user, and management while multitasking other issues.
• Good verbal and written communication skills.
• Problem determination and resolution for ISERIES jobs, schedulers, and programs.
• Some experience in COBOL, RPG, CL and DB2.
• Business Analyst working with developer and users, and Managers.
• Upgraded/Participated in upgrading OS400 V5R3 to V5R4 and V5R4 to V7R1 and V7R2M0.
• Wrote technical documentation for user and administrators.
• Trained computer operators and Administrators.
• Disaster Recovery: Developed and recovery procedures for Corporate Disaster Recovery
• Documentation: Created Operations manual for IT procedures for domestic and global sites, and users.

TECHNICAL SKILLS:

Basic Skills: Oracle database, SQL, PL/SQL, and SQL +, COBOL and RPG Programming languages HP/DEC Vax, Alpha Hardware and OS 400, UNIX, VMS, Open VMS operating systems

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• 16 Partition, 4 Power 7 servers 4 environments, V7R2M0, On-site and Remote
• BRMS (Virtual tape drives) and Evault software applications.
• MIMIX replication software.
• Documentation.
• Remotely managed disk drive replacement.
• PTF’s - Remote download form IBM website and Remote load and apply. On-site too.
• Managed weekly iSeries meetings including being the scribe.
• Created, modified and deleted users of all types of access.
• ACOM - Forms Software - Modified and installed forms into production.
• SQL iSeries command line and GUI SQL (Viewpoint).
• Converted iSeries queries into SEQUEL Views and Reports.
• Assisted in upgrading V6R1M0 to V7R2M0.
• Business Analyst - Heavy Applications documentation.
• Applications and resolving application related tickets.
• Aldon - Rocket Software - Change Management Software.
• SQL command line and SQL embedded RPG code.
• On-call 24X7 involving off hours, weekends, and holidays.
• Modified CL programs and created queries.
• ROBOT scheduler, MIMIX, Aldon, OPS Navigator, Infinium, Datatex, TRAC400, ICOM400 and Hawkeye
• Interviewed and gave input in hiring an Applications developer
• Assisted programming staff by debugging joblogs, providing program name, and line #.
• Upgraded financial Infinium application.
• Liaison with IBM for Hardware issues.
• Reviewed MIMIX daily and solved any object related issues.
• Backup design and control for files and libraries on a nightly and year end save. Daily changed tapes and managed backups for Test and Prod AS/400’s.
• Used in-house ticket system to log, track, and solve AS/400 related issues.

Confidential, Rocky Mount, NC

Senior Systems Specialist

Responsibilities:

• Trained and directed the daily activities of AS/400 team
• Worked with managers in IT and other departments, applying efficient solutions and processes
• Used technical expertise when working with other departments
• Strong Customer service and interpreting customer requirement
• Service Desk/Tickets: managed the ISERIES ticket queue/group - assigned and resolved tickets on a daily basis
• OS upgrades and Migration experience: Upgrade/Participated: Upgraded multiple AS/400’s OS V4R4, V5R3, and V5R4 to V7R1
• Contacted vendors and IBM for Hardware and Software issues
• Tape backups: managed save and restore process
• Systems Specialist/Trainer: Managed and Trained 4 Computer Room operators (24 X 7), 1 AS400 Operator and several AS/400 Systems Analysts
• PRMS, KRONOS, DATA3, BATS, JDEdwards, DPC-Link, Robot Scheduler, Robot Alert, and Robot Console, Messenger Plus, Turnover, Implementer, HOD, Reflection, Client Access, HMC, ISERIES Navigator, Hawkeye, DBU, and Remedy ticket system
• Experience with IBM Power System (iSeries) hardware - disk drives(storage) and IP addresses(networking).
• Created POWER 7 Operations Manuals for each LPAR
• Disaster Recovery Project manager
• Loaded, applied, and upgraded applications, PTF’s, TR’s, etc.
• Green Belt certified
• Project Manager- Corporate Disaster Recovery
• Designed, implemented and tested the corporate Disaster Recovery Plan
• Desktop Operations, Windows and Network Support 2011
• Managed windows security - used Active directory for creating and maintaining local and global groups and assigning employees to the global group
• Configured and installed network switches
• Installed monthly windows (different version OS) patches to multiple servers
• Resolved minor network issues - used Epicenter software
• Restored user’s files using Symantec software
• Provided help desk support
• Senior Systems Administrator/Project Manager
• Software: Worked with applications group to design and develop efficient systems throughout operations and to develop software solution strategies and assure technology execution is in alignment with those strategies
• Disaster/Backup Planning/Recovery: Created, planned, and tested multiple servers in a continuous 54-hour window at the SunGard facility in Philadelphia
• : Wrote documentation and procedures and provided for computer operators and systems analysts. Trained and managed incoming IT Manager on all software, hardware, and operations.
• Business Analyst: Act as a liaison between several plants and sites around the world for the Information Systems Department
• Security: Provided software and hardware and physical human security for servers and computer room
• Multi-tasked, multi-skilled, and willing and able to pick up new skills and adapt to change within the IT and corporate world
• Performed turn-key operations of all areas of Iseries AS/400 partitions
• Administrator for stand-alone 720's and ISeries (7 partitioned) AS/400
• Supported domestic and international sites
• SOX audit administrator for IT department
• Completed upgrades of operating systems and application software
• Upgraded Operating systems which included V5R1 to V5R3 and from V5R3 to V5R4
• Applied (Patches) PTF’s (Cumulative, group, and HIPER’s) on multiple servers
• Created and maintained jobs with ROBOT and IBM job schedulers, Hawkeye, DBU, PDM, etc.
• Modified and compiled Queries, CL and programming languages
• On-Call 24 X 7 supports servers around the world

Confidential, Wilson, NC

Software developer

Responsibilities:

• Designed, wrote and supported banking applications for mainframe to Oracle database data
• Responsible for maintaining the testing of code and applications in 5 different instances
• Developed applications in SQL, SQL +, and PL/SQL
• Worked in an UNIX OS environment
• Used Maestro job scheduler
• On-Call 24 X 7