SUMMARY:

• Around 14 years of experience in IT industry, CCNA Certified, experience in IT Operations, Windows administration, Cloud Configuration and Network Administration.
• 6 years of experience working in Designing & Architecting DevOps solutions on MicrosoftAzureplatform.
• Microsoft Azure Cloud experience in Infrastructure as a Service / Software as a Service and Platform as a Service.
• Providing DevOps Solutions in Microsoft Azure Private, Public and Hybrid Cloud.
• 2 year of experience with Amazon Web Services with deep expertise in Amazon’s cloud computing offerings.
• ITIL, Scrum Certified and PMP Certified with extensive experience in business/ IT Process Oriented Analysis following ITIL process/ Scrum methodologies.
• Manufacturing/Corporate Sector, Health Services - Extensive experience levels with all phases of Windows System Administration, Remote Access, System Security, Active Directory Implementation Server Clustering and Infrastructure Management. Comprehensive knowledge of networking concepts, practices, and procedures. In-depth knowledge of Wide Area/Local Area Network (WAN/LAN) infrastructure, communications equipment, and technologies. Gained fair knowledge of Cyber Security platform and technologies.
• Technical Support Services - Hands on knowledge of Azure core components and platform deployments like Fabric, X-store, SAWA (SQL). Strong Knowledge of DLA and Q10 network architecture with hands on experience in building various generations of hardware.
• Experience in AWS cloud computing platform, and its many dimensions of scalability - including but not limited to: VPC (Virtual Private Cloud), EC2, load-balancing with ELB, custom monitoring metrics/analysis/alarms via CloudWatch, the AWS API, VPC, EBS, RDS etc. Fair knowledge of DOCKER.
• Experience in configuring and troubleshooting various routing protocols BGP, MPLS, EIGRP, OSPF, IS-IS, IGRP, RIP in multivendor products. Fair Knowledge of Big Data components and the underlying infrastructure ofHadoopCluster.
• Experience in automating jobs using PowerShell scripting. Fair Knowledge of Perl scripting. Extensive Knowledge of Fiber and Ethernet technology, Checkpoint Firewall-1, Windows and Linux networking
• Technical/Functional specification documentation in the pre/post- Server deployment stages of projects and also providing post implementation maintenance support. Experience with lab management, hardware troubleshooting and upgrade.
• Experience in WCF, .Net Framework, VB, version control system (Git, BitKeeper) that is used for software development and other version control tasks.

PROFESSIONAL EXPERIENCE:

Confidential

DevOps Cloud/Cyber Security engineer

Responsibilities:

• Worked on identifying, implementing and monitoring Dome9 Security application requirements.
• Troubleshooting issues across Dome9 for Azure and AWS platform.
• Created and maintained various Devops related tools for the team such as provisioning scripts, deployment tools and staged virtual environments
• Responsible for Continuous Integration (CI) and Continuous Delivery (CD) process implementation along with Shell scripts to automate routine jobs.
• Perform AWS IAM and Azure IAM responsibilities in accordance with AWS and Confidential ’s standard methodologies.
• Create and troubleshoot IP tunnel on Palo Alto Firewall.
• Collaborate with different vendors and support teams to help partners and customers learn and use AWS services such as Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), Amazon SimpleDB/RDS databases, AWS Identity and Access Management (IAM).
• Create and manage LDAP authentication setup on Palo Alto Cloud firewall.
• Work on to migrating data from PA firewall to Splunk and also analyze and troubleshoot firewall logs on Splunk.
• Prepare and maintain project technical documentation including System Design Document, Solution Implementation Plan, Configuration Documents and System Security Plan.

Confidential

DevOps Lead

Responsibilities:

• Support Connect Technologies IT operations, including IOT products-TCC application infrastructure.
• Troubleshooting issues across Azure platform and On Prem resources, Windows, VMware, Hyper-V.
• Enhanced DevOps practice applying DevOps standards, best practices, principles and methods.
• Researched, evaluated, and assisted in implementation of Azure Security Center as proactive security measurements.
• Responsible for implementing and supporting fully automated Continuous Integration (CI) and Continuous Delivery(CD) processes, Automating the build, deployment and testing of Database components.
• Defined requirements for JIRA Ticketing dashboard that improved overall reporting and visibility of operational performance.
• Help monitoring team to collect and implement Monitoring KPI’s to collect data with tools AppD and Splunk tools used for Application Performance Monitoring & Management systems.
• Create and manage Azure Sendgrid accounts and follow up with Sendgrid technical support to meet need for 3rd party applications used.
• Worked on Azure Resource Manager Generic templates to create VM as per Confidential Standards using JSON Templates and PowerShell scripts.
• Training/knowledge transfer to team members on any new services and technologies implemented.
• Follow Agile methodologies, work on JIRA & Confluence for managing tickets and Knowledge base.
• Research on multiple could service providers and help management with various Estimation/Pricing.
• Research on Unified IAM Platform- Identity and access management, eg: Azure AD and ForgeRock.
• Worked on Azure Resources Open Port Detection as preventive action for Ransomware attack threats.
• Created Infra Service Catalogue documentation which covers Service details of all services offered by CT Infra Ops.
• Working on finding details from another team within Confidential for Service Fabric VM Scale patching automatic process.
• Working with different vendors for reduced project costs through effective vendor negotiations.

Confidential

Devops Cloud Engineer/Administrator

Responsibilities:

• Managing Azure based SaaS and PaaS Application architecturedevelopment.
• Create and Manage and Configure Azure Service Bus, Queue.
• Implemented DevOps operations (Configuration Management, Build, Deploy and Continuous integration)
• Identify, troubleshoot and resolve problems with the build, deployment and continuous integration (CI) process
• Experienced with VM Build & Management from VHD, establishes policy and ability to create policy.
• Create and manage Azure AD, Access Control Services, Security, OS Internals concepts etc. deployed Windows Azure Active Directory, Active Directory Federation Services.
• Assist in troubleshooting network and storage issues and make recommendations for growth.
• Automation of managing cloud service, storage solutions service through PowerShell.
• Working knowledge with AGILE development, SCRUM and Application Lifecycle Management (ALM) with .net
• Worked on improving Virtualization concepts and large scale management of cloud resources.
• Worked on IP networking concepts and diagnostic tools usage for managing Services on Azure.
• Subscribe, Create, manage SQL Server AZURE Databases and Setting up SQL Azure Firewall.
• Security-Identity & Access Management Provision and de-provision user and group accounts on Azure AD.
• Create and manage Cloud Services and VM’s on Azure. Also work with development team for managing application on MS Azure Cloud services.
• Help management with various Estimation/Pricing methods for using Azure Services.
• Managing Version control in GIT and Team foundation Server.
• Work on PowerShell scripting to automate the Azure services creation and managing tasks.
• Follow agile, work on JIRA & Confluence for managing tickets and Knowledge base.
• Research on adding new features and functionality from multiple could service providers.

Devops Cloud Engineer

Responsibilities:

• Building new clusters for Public and Private Azure Cloud environments from scratch for hosting IaaS, PaaS, SaaS and SQL DBs.
• Design, implementation, deployment phases by using AGILE practices of Continuous Integration(CI) and Continues Deployment (CD).
• Involved in DevOps processes for build and deploy systems.
• Worked on Azure core components and platform deployments like Fabric, X-store and Software Load balancers, Regional Network manager, V-net, Brooklyn, MDS, RDFE etc.
• Worked on DLA and Q10 network architecture with hands on experience in building various generations of hardware.
• Raising RFC (Request for Change) through mschange interface provided by Microsoft. Working closely to analyze root cause of problem in case of Service Disruption.
• Active interaction and co-ordination with the development teams in the project carried out for. Requirement Analysis, Development, Implementation, Maintenance and Support for Servers.
• Divided "Build out" life cycle into multiple phases by defining phase wise SLA and met them consistently. Create and update VHD, establish security policies.
• Performed wiring checks to validate the connectivity for high definition Cluster hardware consisting of ~900 nodes and L3 Network devices like OOB, TORs, Load balancers etc.
• Escalating the incidents to the correct feature teams (DNS, AD etc) and driving them towards resolution. Unblocking and working around platform issues.
• Upgrading the Fabric, Software Load Balancer (SLB) and other components on Clusters. Check Virtual Machine (VM) verification for every node. Worked with Storage clusters (Blob, Table, and Queue).
• Work on User and group access on active directory and assist with periodic access reviews of user account access.
• Developed organizational units in Active Directory (AD) and managed user security with group policies. And also worked with ADFS request management.
• Worked with 24 global Data Center Site Service teams to resolve issues and support Build Out.

Confidential

AWS Cloud Engineer

Responsibilities:

• Managed server infrastructures and data-center operations across multiple platforms (Unix, Linux, Windows). Effectively plan, install, configure and optimize the IT infrastructure to consistently achieve high availability and performance.
• Monitored system performance and prevented resource exhaustion using ssh, sar, vmstat, iostat, netstat and nmon. Configuring and implementing LINUX Kernel re-compilation.
• Leveraged AWS cloud services such as EC2; auto-scaling; and VPC (Virtual Private Cloud) to build secure, highly scalable and flexible systems that handled expected and unexpected load bursts, and are able to quickly evolve during development iterations.
• Selecting the appropriate AWS service based on compute, data, or security requirements also controlling the flow of data to and from AWS. Developed, implemented and verified security policy and access management compliance
• Support Development teams in an agile environment. Develop procedures to automate various systems and tasks.
• Responsible for provisioning, maintaining and improving upon server infrastructure, split between physical data centres and AWS.
• Also provided 24/7/365 on-call support.
• Manage re-architecture and integration with Confluence for release management and documentation assets.

Confidential

IT Operations Analyst

Responsibilities:

• Responsible for installing, configuring, and maintaining Linux servers including web servers, mail servers, application servers and database servers for this major provider of financial services.
• Monitored the servers and Linux scripts regularly and performed troubleshooting steps - Tested and installed the latest softwareon server for end-users.
• Provisioned new servers, imaging, and daily monitoring and maintenance of over 50 servers.
• Managed Group Policy Objects (GPOs) throughout the Active Directory (AD) enterprise.
• Configure, monitor and trouble-shoot Confidential OSPF management network. Configuration, test and production turnover for implementation of network equipment, including routers, WAN and LAN switches.
• Setting up SMTP monitoring to test the availability and response time SMTP server.
• Involved in process management support following ITIL process
• Experienced in Change Management, Incident Management & Problem Management area.
• Root Cause Analysis of Problems & Incidents and regular follow up with concerned teams.
• Network monitoring of Cisco Switches and Routers for Shell Network Connectivity, Perform Network-based discovery.
• Monitor and identifying issues via HP Openview and ticket generating tool HP Service Manager using SNMP-Simple Network Management Protocol.

Confidential

Technical Support Analyst

Responsibilities:

• Managed Windows Servers, providing solution, technical designing and troubleshooting live issues as Technical Support Group- Level 4 Support.
• Technical/Functional specification documentation in the pre/post- Server deployment stages of projects and also providing post implementation maintenance support.
• Managed Windows Servers consisting of Active Directory, Group Policies, Terminal Servers and Cluster servers remotely.
• Generating weekly/ monthly report for Wintel Servers Capacity Management. Also got exposure in SAN storage management and Exchange Servers. Servers Storage backup management via Netbackup.
• Gained fair knowledge of Hyper-V server operating environment.
• Worked with Backup team to install and configure networker client on the Linux servers.
• Involved in troubleshooting and resolving incidents, Raising and Implementing Request for Change Request following Change Management Process.
• Participated in on call support in troubleshooting the configuration and installation issues. Installation, Maintenance, Troubleshooting Local and Wide Areas Network (NAT, DHCP, TCP/IP).
• Key contributions include troubleshooting of complex LAN/WAN infrastructure that include routing protocols EIGRP, OSPF & BGP. Hands on experience in TCL for Configuring Probes for Health Monitoring and Network Testing.

Confidential

Systems Engineer

Responsibilities:

• Monitoring Live Wintel Servers and Network system to avoid any unnecessary downtime.
• Managed the build environment and the IBM Clearcase source code control system. Implemented automated solutions with PERL and CMD scripts to prevent and identify build issues.
• Partitioned disks with Veritas VM and Solaris Disk Suite and maintained cluster settings using Veritas VCS
• Linked server names to IP addresses using DNS, maintained and distributed a central directory using NIS, maintained file system and printer sharing using NFS
• Remote IT support for issues with active directory, Cisco VoIP. Facilitated analysts in providing first line support when workloads are high or where additional experience in required. Planned regular meetings with leadership teams for analyzing areas of improvement
• Generated network-related reports to analyze and plan network performance improvements.
• Responsible for Service Calls management via SYSTEM MANAGEMENT tool Remedy.

Confidential

Software Engineer

Responsibilities:

• Coordinates with hardware vendors, software vendors and service providers.
• Assist in providing system and network connectivity hardware/software support; maintains LAN user documentation including hardware/software applications, support logs and other related information.
• Install, maintain, research, analyze, monitor, troubleshoot and resolve server or data system and network problems
• Remote IT support for issues with User Desktops/ Laptops, AD, Lotus Notes, etc.
• Used Tivoli for server monitoring. Created view for Development users to review Broker and MQ stats.