System Test Manager Resume Profile
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EXPERIENCE SUMMARY
- Test Professional with over 30 years of experience in all facets of Software Development, with a major emphasis on software testing, test management and requirements analysis.
- Experienced with tools including SoapUI, HP LoadRunner, Quick Test Professional, Quality Center.
- Excellent verbal communications, comfortable interfacing with clients.
- Experience includes managing teams of testers ranging from 5 t 20 testers from the United States, Canada, Brazil, India, and Egypt.
- Strong, detailed application knowledge and in-depth knowledge of data that ensures that all business processes and program paths have been thoroughly tested.
- US Citizen Secret Clearance, 12/2008.
TECHNICAL SKILLS
- TESTING: Test Management, Functional, Performance and Automated Testing, Requirements Management, Test Planning and Scheduling, Test Strategy Development, Test Case and Scenari Development, System Testing, Integration Testing, External Interface Testing, Customer Acceptance Testing, Security Testing, Database Testing, Parallel Testing, Automation Testing, Performance Testing, Requirements Analysis, Ambiguity Analysis, COTS Integration Testing.
- DATABASES: Oracle, Microsoft SQL Server, Microsoft Access, AS/400
- TOOLS: LoadRunner, SoapUI, Quality Center, Quick Test Professional, JIRA,
- TECHNOLOGIES: Web Services, Java, XML
Confidential
PROFESSIONAL EXPERIENCE
Confidential
- Software Testing Consultant for the Centers for Medicare and Medicaid Services CMS Project:
- Responsible for providing testing expertise t the client during user testing.
- Responsible for review of Business Services Documents and user stories and providing detailed comments and issues t the client.
- Responsible for developing test cases for web services for external interfaces and test execution using SoapUI.
- Responsible for development of Standard Operating Procedures for user testing
- Performance Tester for a number of projects using HP LoadRunner.
- Developed test scripts and scenarios from manual test cases.
- Executed these scenarios using the LR Controller.
- Authored a detailed performance test report for each of these projects
- Authored a Performance Test Questionnaire that is sent t projects t solicit requirements and other information/
- Using HP Quick Test Professional, developed functional automation scripts.
- Using the new HP Quality Center 11 Dashboard, developed custom MS Excel and Word reports.
- Test Lead of 5 testing resources for the DISA Integrated Gaming System IGS application
- Responsible for overall test planning and assignment tracking, review and tracking of requirements and requirements traceability matrix development as well as identifying and resolving issues and providing status reports t leadership.
- Responsible for reviewing requirements for completeness and performing ambiguity and testability assessments.
- Responsible for development of new test cases based on user requirements and test execution in agile environment.
- Responsible for Responsible for supporting DISA Government Acceptance Testing GAT
- Administrator for HP Quality Center
- Tester for the DISA Rapid TPFDD Builder RTB application:
- Responsible for development of new test cases based on user requirements and test execution in agile environment.
- Responsible for identifying and resolving issues and providing status reports t leadership.
- Administrator for HP Quality Center
Confidential
- Test Manager of 20 member team of on and off shore resources for the Kaiser healthcare applications which enable physicians t access and enter medical information and members t access their own medical records and interface with physicians.
- Responsible for development of overall project test strategies and test plans.
- Responsible for the test budget and tracking overall projects t that budget.
- Responsible for interviewing and hiring of new employees.
- Management of team responsible for development of test cases and test execution of for System, Security, System Integration and User Acceptance Testing for internal medical applications based on the EPIC tools and external applications available to
- Responsible for reviewing requirements for completeness and performing ambiguity and testability assessments.
- Development and maintenance of requirements traceability matrix.
- Responsible for recreating issues reported by users t the call center and validating defect fixes prior t fielding.
Confidential
- Test Manager for a number of Windows Web Applications for General Motors and General Motors Acceptance Corporation.
- Responsible for development of overall project test strategies and test plans.
- Management of teams responsible for development of test cases and test execution of for Integration, System, System Integration, Customer Acceptance, Security Testing, End-To-End, Performance and Production Readiness testing.
- Resources reporting t me at various times from the United States, Brazil and India.
- Responsible for team member performance evaluations.
- Responsible for the test budget and tracking overall projects t that budget.
- Responsible for interviewing and hiring of new employees.
- Responsible for performing requirements analysis which resulted in major updates t the requirements documentation.
- Responsible for analysis of performance testing results.
- Responsible for the overall testing project plan.
- Responsible for CMM Initiatives for the project.
- Developed automated test scripts using QTP for a number of applications
- Responsible for ensuring that defects were reported t the project team and for providing daily and weekly testing updates t management and the client.
- For projects with COTS integration, responsible for managing the testing relationship with the vendor.
- For projects with external interfaces, responsible for managing the scheduling of interface testing with that project team.
- Note For one of these projects, I assumed control of the testing at a time when it was extremely behind schedule as the estimated number of test cases in the proposal was very low and requirements were not written at a level where the test team could develop the test cases. I was able t retask the team and complete the testing on schedule.
- Note For another project, I assumed control of the test team and then determined that the number of test cases estimated in the proposal was to low, affecting the number of testers as well as the schedule. I worked with the project manager t resolve this issue and was able t salvage the project.
- Lead Requirements analyst responsible for obtaining input from users and creating the requirement documents for a number of projects.
- User Interface design for a number of projects.
Test Manager
Confidential
- Full responsibility for all day-to-day activities for supporting the current test efforts including System, System Integration, Security, Customer Acceptance and Performance Testing as well as future release testing.
- Team consisted of 15 testers.
- Additional responsibility for identifying problems in the testing processes and identifying solutions and als had responsibility for developing and executing test cases.
- Developed defect tracking application using Visual Basic with Oracle backend database
- System Test Manager, Requirements Lead April 2001 t August 2003 for the Army Human Resource System, a J2EE/BEA Weblogic web-based application supporting the U.S. Army.
- This project relies heavily on the Rational Unified Process.
- Full responsibility for all day-to-day activities for supporting the current test efforts including System, System Integration, Security, Customer Acceptance and Performance Testing as well as future release testing.
- Required a large amount of customer contact as all user acceptance testing is executed at our site, served as the liaison t the customers during this testing.
- Developed manual test cases using the Rational TestManager tool and have executed these tests.
- Developed custom reports using Crystal Reports t interact with TestManager t track our progress.
- Responsible for developing the Requirements Traceability Matrix RTM for this project.
- Developed automated regression test cases using Rational Robot.
- Gathered and documented requirements using Rational RequisitePr and developed Activity Diagrams using Rational Rose.
- Was the systems administrator for TestManager and ClearQuest with additional responsibilities t maintain the ClearQuest schema and design and implement changes t the tool as needed by the project.
System Test Manager
Confidential
- First responsibility was t build a test team t replace off-site testers.
- Hired a team of 14 testers and built a successful team.
- This was a very large web-based application using Netscape and Internet Explorer t backend Oracle databases.
- Development of the overall Test Strategy, the System Test Plan and test cases, the Test Automation Assessment and the Testability Assessment on the requirements.
- Analysis of System Change Requests and Problems reports and develop detailed test scenarios that are documented in Test Director.
- Planning, execution and analysis of the systems test and assistance with the usability and performance testing.
- Development of Requirements Traceability Matrix RTM for a number of system requirements documents.
- Development of WinRunner scripts for automated regression testing and smoke testing.
- Provided timely employee performance plans and evaluations.
- Provided assistance with the organization CMM goals.
- Developed portions of the requirement document.
- Worked as part of the system design team.
Development Manager,
- Supported document-imaging applications for state and local government agencies.
- Worked with clients t understand requirements and t document them in the requirements documents.
- Responsible for team developing internal application t provide the Accounts Payable Group with access t data and images using HTML, VBScript, and MS SQL Server.
- Als developed a 2D Barcode Client Application and Technical Support Desk System using Visual Basic and MS Access database for supporting accounts.
- Developed a proposal for an Electronic Data Interchange EDI system for State of Mississippi Revenue Agency.
- Developed a number of reports using Crystal Reports for a number of document imaging systems responsible for planning and executing test related activities.
- Lead requirements analyst for a number of Accounts Payable project.
Development, Test and Requirements Lead
Confidential
- Served as the Development and Test Lead on the INS CIPRIS Coordinated Interagency Partnership for Regulating International Students responsible for requirement analysis, system design, scheduling and tracking the progress for the project.
- Responsible for team developing this application using Visual Basic, SQL and Crystal Reports t Windows NT Server using Microsoft SQL Server, as well as document image scanning, OCR and display using the ImageGear OCX.
- Performed responsibilities as Systems Test Lead including development of test cases using Test Director as well as the Operations and Maintenance lead, responsible for the Technical Support Center and maintenance of the fielded applications.
- Led Joint Application Development JAD sessions and developed the requirements document for the CIPRIS national system and performed as the SQL Server Database Administrator DBA .
- Developed the CIPRIS Technical Support application using MS Visual Basic t an MS Access.
- Provided assistance with the organization's CMM goals.
System Test Lead
Confidential
- Served as a System Test Lead for a UNIX military command and control system responsible for assigning test related tasks and tracking progress for a migration of a mainframe legacy system.
- Tested many different parts of the system.
- Developed other parts of this system using PL/SQL Stored Procedures, Sybase Gain Momentum and Oracle Reports and developed a tool using Microsoft Access t track test status.
Technical Lead
Confidential
- Technical Lead for the integration of RF wireless computing solutions and applications utilizing terrestrial and satellite wireless networks.
- Developed Visual Basic applications that included signature and bar code capture, database access and automated vehicle location.
- Met with clients and users t develop various requirements documents for projects that the group later worked on.
- System Test Lead for the Microsoft Windows Version of the Wireless Mobile Enabler on a consulting contract between SAIC and IBM.
- Responsible for leading a team of IBM employees t test this version of the application.
Technical Lead and Systems Test Lead
Confidential
- Served, at different times, as both the Technical Lead and the System Test Lead for the IBM Wireless Mobile Enabler application. Project was developed for IBM Mainframe and AS/400 systems.
- Developed several areas of this application using COBOL and was responsible for test plan development and test execution for functional, system, usability and stress tests.
- Determined requirements and wrote the requirements document for this system.
- Technical Lead on the IBM Image CaseFolder Enabler/400, which was a document imaging and workflow application integrated with the IBM Workfolder Application Facility product.
- Responsibilities included scheduling, problem resolution, publication development, functional, system, performance, and usability testing, including test plan development, test execution, and tracking.