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Onsite Coordinator Resume

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Collegeville, PA

SUMMARY

  • 7+years of experience in Analysis, Design, Coding, Testing & Production Support of application software inMainframe platform
  • Primary contact person for monitoring and system availability.
  • Having good knowledge of Manual as well as automation testing and well trained with QTP tool.
  • Tracking all the production related incidents via HPSM and working directly with client to provide them regular updates within defined SLA’s.
  • Having Console Monitoring Experience
  • Experience in ZEKETool and CNTL M to schedule the Batch Jobs
  • Extensive knowledge and experience inCOBOL,CICS,JCL,SQL,DB2,VSAM,FILE - AID, Cntl-M,Zeke,TSO/ISPF,CHANGEMAN,SPUFI,IBM UTILITIES, FTP, reports, Web-Services, VB-Scripting, SYNON.
  • Handled Tape and DASD related issues
  • Excellent understanding of Software Development Life Cycle (SDLC) and Test Methodologies
  • Experience in writing test cases, developing and maintaining test scripts based on business and functional requirements for manual tests.
  • Good domain knowledge of theHealthcare, Life science, Manufacturing, Finance, Banking and Payroll systems.
  • Excellent understanding of documentation in testing environment.
  • Excellent communication, project coordination and interpersonal skills
  • Developed expertise in client interaction
  • Possess strong analytical and problem solving capabilities.
  • Talented communicator, able to build working relationships with wide range of co-workers in team environment.
  • Ability to quickly master new concepts, applications, technologies and working environments
  • Excellent oral, written and documentation skills
  • Proficient in MS Word, Excel and outlook, PowerPoint(Charts, tables, graphs),Visio(Flowcharts)

TECHNICAL SKILLS

Databases: DB2,VSAM, SQL Server 2008

Languages: COBOL, JCL, SQL,VB-Scripting

O/S: MVS-ESA( OS-390),Windows 7/8/9/10/ XP

Business Process Tools: MS Excel, MS Word, MS Power Point, MS Outlook

Hardware: IBM 3090, Z/OS

Tools: / Utility: File Aid, File manager, CICS, IBM Debugger, INTERTESTXPEDITER, DCLGEN, SPUFI, ISPF, QMF, ENDEVOR, CA7 (Job scheduler), FTP, DISPATCH, IBM UTILITIES, QTP. SYNON

PROFESSIONAL EXPERIENCE

Confidential, Collegeville, PA

Onsite Coordinator

Responsibilities:

  • Job Monitoring / Abend resolution and JCL coding
  • Problem Diagnosis and working with other engineering groups.
  • Escalation of Technical issues within HPSM as appropriate
  • Creation of automated test scripts based on test cases
  • Actively involved in testing, test case generation and execution for given requirements
  • CICS System Handling
  • Test Region Scheduling
  • Online/Batch environment switching
  • Schedule, monitor, balance and distribute output for all production batches processing regardless of platform.
  • Abend resolution and job restarts
  • Manage incidents, logging issues, reporting and Incidents resolution using HPSM
  • Perform tape mounts if any; Maintain Onsite and offsite physical tape library with daily offsite movement of tapes; Execution of application backup procedures
  • Automated inserting and mail scheduling
  • Data Base backup and recovery
  • Handling Tape and DASD related issues
  • Responsible for all external production data file exchanges.
  • Coordinate ad-hoc mailings
  • Vendor mail
  • Automated mail
  • Mail Support Services
  • Testing, Validation, and Implementation of New Functionality
  • Creation of Manual Test Plan
  • Performed Functional testing, Integration testing, System testing, Regression and User Acceptance testing
  • Create JCL ‘PROCs’ (cataloged procedures)
  • Performed File transfers
  • Created Documentation and run instructions
  • Working with subsystem commands like CICS, DB2 commands
  • Develop and implement Automated balancing procedures
  • Compilation of daily/weekly status reports and process improvement programs.
  • Documentation Refine any documentation already in place to create in-depth understanding of operations; Maintain a documentation that supports high performance environment

Confidential, Warsaw, IN

Technical Lead

Responsibilities:

  • Monitoring and scheduling of batch job using ZEKE
  • Abend resolution and JCL coding
  • Handling Tape and DASD related issues
  • Problem Diagnosis and working with other engineering groups.
  • Analysis/Technical Design/ Coding in SYNON/ Unit Testing/ Testing and Delivering the Project
  • Escalation of Technical issues within REMEDY as appropriate
  • Creating Change Request (CRs) as and when required.
  • Perform tape mounts if any; Maintain Onsite and offsite physical tape library with daily offsite movement of tapes; Execution of application backup procedures
  • Actively involved in testing, test case generation and execution for given requirements
  • Manage incidents, logging issues, reporting and Incidents resolution using REMEDY.
  • Analyzing the issue mentioned in Ticket and applying appropriate solution
  • Assurance of fast and error free delivery of requirements within limited amount of time.
  • Tracking the work in progress and attending status meetings.
  • Performing detailed turnover of all activities performed.
  • GivingKT(Knowledge Transition) to newer team members.
  • Ensure that the project documentation is maintained as per the Project Life Cycle and all documents are version controlled and maintained.
  • Creation of Manual Test Plan
  • Perform File transfers
  • Performed Functional testing, Integration testing, System testing, Regression and User Acceptance
  • Compilation of daily/weekly status reports and process improvement programs.
  • Provide 24/7 Support

Confidential, Detroit, MI

Technical Support

Responsibilities:

  • Defining requirements and writing the specs for myself and team members to write COBOL report programs for the HR Department.
  • Involved in preparing the technical design documents and carrying out walkthrough meeting with the IT & Business managers.
  • Used Endeavor to promote elements to production.
  • Load the HR Data & Control Files, run the Payroll, and all In house Batch & Report Program
  • Modified and tested COBOL and CICS programs and JCL codes per the requests of business departments.
  • Creation and maintenance of mainframe execution JCL (jobs)to support system replacement project in User acceptance (UAT) and Production environments.
  • Extensive coding using COBOL, JCL and VSAMs.
  • Preparing System test cases and performing UAT activities.
  • Gathering Signoffs from Business.
  • Coordinate between offshore and onsite team
  • Estimation and distribution of work effort within a team.
  • Prepare Weekly Status Report.

Confidential, Richmond, VA

Mainframe Tester

Responsibilities:

  • Analyze businessand technical requirements to create detailed test cases/scripts.
  • Prepareddetailed Test Plan& Test Cases by understanding the business logic & user requirements.
  • Prepare and document test data.
  • Analyzed the data using QMF.
  • Compared the Test files with the Production files.
  • Involved in test case walkthrough with users and getting signoff from users.
  • Involved in production check out.
  • Created traceability matrix between requirements and test cases.
  • Planned and Managed Test schedules using Release Dates.
  • Involved in documenting and maintaining quality process.
  • SQLs are written using QMF to query the DB2 database on mainframe
  • Worked closely with development team in resolving bugs and verified and closed bug reports once they are resolved.
  • Involved in Preparation of Test Summary Report.
  • Generated detailed reports of the bugs, the pass-fail reports and the Test results.
  • Responsible for making modifications and enhancements to the existing JCL.

Confidential - Boston, MA

Responsibilities:

  • As a COBOL developer coded many programs as per the LLD by following proper standards and best practices.
  • Resolving project related issues during design and testing.
  • Creation of High level and Detailed level flow diagrams for programs.
  • JCL job creationto compile and run COBOL programs.
  • Coordinating with various other concerned groups as and when required.
  • Unit testing and preparation of test reports
  • Preparation of Minutes of meeting
  • Document unit testing and system integration testing results

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