System Administrator Resume Walker, MI - Hire IT People

TECHNICAL SKILLS:

Skills: Extensive Salesforce Experience with Custom Objects, Fields, and Workflows Build and maintain Reports Working with Multiple Salesforce Orgs Google Apps Microsoft Suite Social Media and Planning Outstanding Organization Skills QuickBooks Authorize.net UPS Worldship Stamps.com Advanced Use of eBay Technical Writing

PROFESSIONAL EXPERIENCE:

Confidential - Walker, MI

System Administrator

Responsibilities:

Maintain Salesforce Org with 15 plus Users
Support and Troubleshoot for Users
Provide Support for Sales and Marketing Team
Create and Maintain Reports for Internal Users and Client Users
Set up Case Management Features for development and operations
Create and administer Marketing Campaigns
Maintain 7 Salesforce orgs with over 25 users
Create and maintain custom reports and dashboards for clients
Oversee Data Exports and Management. Use AWS Glacier for Data Storage
Daily Management and Syncing of ADLT (Automatic Data Loader Tool)
Maintain Data Integrity
Test features, updates, and patches from the Development team for Quality Assurance
Custom Benefit Enrollment App supports 100 plus Customer Community Plus Users
Administer and manage client implementation
Run Meetings to teach Clients how to use, access, and train Employees how to use our CyberEnroll Platform
Create concise Reports tailored to specific clients
Teach Clients how to use, access, and build reports
Create Email Templates for automated emails such as password resets, enrollment submission, reminders, and notifications, branded for the Client
Troubleshoot Client issues
Test platform and procedure for clients’ quality assurance
Create User-friendly guides as documentation for Client Administrators
Liaison between CyberEnroll Implementation Team and Development Team
Test quality assurance for Development’s new features, updates, and fixes.
Create a Wordpress / WooCommerce site to use as a web store
Integrate Web-to-Case, and Web-to-Lead points on site

Confidential - Grand Rapids, MI

Internet Sales Manager

Responsibilities:

Implement and maintain the Company’s eBay Store
Manage several clients directly
Work closely with Customer Service to ensure proper order fulfillment
Implement Authorize.net for On-Site Purchases
Oversee data confirmation of Products
Standardize product information to reduce time required to list a product on eBay
Shared responsibility for Shipping Logistics and Analysis
Implement UPS Worldship as our primary form of shipping
Implement Stamps.com as a secondary form of shipping
Create and implement procedures for inventory management and control
Create more efficient Infrastructure, including company wide phone system, corporate branded email, and Stock management system
Implement Google Apps for Business
Administer company wide email through Google Apps

President

Confidential

Responsibilities:

Instrumental in planning for the group’s first ever attendance to National Model United Nations in New York
Permanent Representative for our Contingency at NAMUN in Chicago
Expanded Fundraising Projects to create triple the revenue of previous school years for Club
Instituted Partnership with Kid’s Food Basket of Grand Rapids as a Club-wide Community Outreach Program
Helped Sponsor Awareness Events with Other Clubs on Campus, and MoveOn.org

We provide IT Staff Augmentation Services!

System Administrator Resume

Walker, MI

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship