SUMMARY:

• Professional experience and excellent end - to-end comprehension of all the phases and methodologies of System Development Life Cycle (SDLC) including Waterfall, Agile/Scrum/Kanban/SAFe and Hybrid.
• Extensively experienced in leading traceability throughout the software development lifecycle using various
• Experienced with eliciting requirements using techniques such as Interviewing, Questionnaires/Surveys, Document Analysis, Interface Analysis, Requirements Workshop, and joint application development/design sessions (JAD)
• Performed various analysis like GAP Analysis, Impact Analysis, Root Cause Analysis and Cost-Benefit Analysis to validate the feasibility of decision and strategies and analyzed if the action plans meet the business requirements.
• Created and documented whole SDLC life cycle artifacts-based project applied methodology: Agile (scrum) -product backlogs, sprint backlogs, epics, features, user stories, defects and acceptance criteria, Waterfall- business requirement document (BRD), functional requirement document (FRD), system requirement document (SRS), etc.
• Proficient with UML and BPMN diagrams: Use case diagrams, Activity diagrams, Sequence diagrams, and Swim-lane diagram using tools like Microsoft Visio, Lucid Chart, Camunda Modeler.
• Designed and presented Static/ Dynamic prototypes, wireframes & mockups using UXPin to stakeholders in order to better understand UI/UX expectations.
• As a product owner worked in gathering requirements, writing User Stories, breaking down Spill-Over ones using S.P.I.D.R, validating quality using INVEST criteria, establishing Acceptance Criteria using Gherkin format and prioritizing user stories using MoSCoW techniques to ensure they meet the Definition of Ready (DOR)
• Facilitated Scrum ceremonies including Backlog Grooming Sessions, Sprint Planning Meeting, Daily Standup Meeting, Sprint Review Meeting and Sprint Retrospective Meeting.
• Integrated requirements planning, requirements development, requirements verification, and requirements change management into the requirements management process.
• Tremendous experience in formulating the Requirement Traceability Matrix (RTM) integrated into theJRA, and Confluence to validate all the test cases' requirements.
• Collaborated with Off-Shore Team and On-Shore Team in different time zones and maintained project plans and schedules to deadlines.
• Mastery in the use of Agile related tools such as JIRA, and ClickUP to document and visualize stories, tasks, and measure performance through KPI’s including Burn-Down Chart, Burn-Up Chart, and Velocity Charts
• Assisted testers in testing the webservices after development by verifying request and response usingPOSTMAN and SOAPUI.
• Excellent knowledge of testing type like Regression, Integration, Smoke Testing and User Acceptance Testing (UAT), and log and track defects accordingly.
• Proficient in developing and executing Test Plans, Test Strategies, Test Scenarios, and Test Cases based on the User Stories and Acceptance Criteria defined according to the business requirements.
• Excellent communication, problem-solving, critical thinking, conflict resolution, facilitation, and documentation skills along with proven track record in producing high quality work under tight schedules and in multi-tasking to meet business goals.

TECHNICAL SKILLS:

Modeling Tools: UXPin, MS Visio, Lucid Chart, Figma, Balsamiq, Axure RP

Web Technologies: XML, JSON, SOAP, RESTful API

Databases: Azure SQL, SQL Server, AWSBI

Tools: Power BI

Version Control: GitHub, Source Tree. Testing Tools:Postman, SOAP UI

Documentation Tools: SharePoint, Confluence, Google Drive, One Drive

Project Management Tools: JIRA, ClickUp, Aha Roadmaps

Communication: MS Teams, Slack P

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

• Facilitated business requirements gathering, use case development, and documentation of user requirements and business processes, ensuring deliverables were aligned with project goals.
• Oversaw requirements discovery, solution design, user story writing, feature development, and user acceptance testing.
• Defined the vision and roadmap for the products being delivered.
• Interpreting business needs and applying innovative solutions.
• Oversaw and supported Functional Requirements gathering.
• Collaborated with stakeholders to understand their needs and problems.
• Collaborated with cross-functional teams.
• Documented detailed product concepts in the context of user needs, business impacts, and technical requirements.
• Initiated the Product Owner work plan and user story process flow to create transparency, give the team a clear route to position their responsibilities, and get rid of any misunderstanding that wasn't essential for the collaboration effort.
• Worked with the project manager and Delivery Team on the Product Roadmap (User Story Mapping) and
• Associated with the Product Manager to assess, clarify, and document the request from a business perspective before converting it to application solutions for the offshore team's development work.
• Established connections with the business stakeholders to clarify features and gather requirements.
• Convened backlog grooming and technical grooming sessions to polish the backlog, fill in any gaps in the team's comprehension of the stories, and improve alignment with the work.
• Supported Business System Analysts to write BFF User Stories.
• Served as a liaison between stakeholders and team by identifying, understanding, and documenting business needs.
• Leading team of software engineers and UI/UX designers.
• Coordinating with product managers and technical leads to refine and prioritize requirements and determine release dates.
• Defining and overseeing efficient SDLC procedures to ensure quality and efficient code development.
• Recruiting new engineers.
• Documenting business requirements for implementation by software engineering department.
• Conducted Gap analysis to assess the strengths and weaknesses of the proposed project (To-be state) as compared to the As-is state documented in terms of various components.
• Identified the key stakeholders, business users of the application and prepared a RACI matrix to facilitate communication for any sort of requirement and business clarifications.
• Identified the scope and gathered business requirements of the project by facilitating requirement workshop, one-to-one interviews, and performing job shadowing, maintained MOMs for all these meetings to facilitate documentation phase and for .
• Involved in maintaining the Requirements Traceability Matrix (RTM) across the deliverables and test cases.
• Used Jira and Confluence for project and documentation management to manage project functions, track bugs, and store & organize all the content around the project.
• Involved in the design of UML diagrams, such as use case diagrams, business flow diagrams, activity/ workflow diagram, and sequence diagrams using Lucid chart.
• Decomposed BRD into meaningful User Stories and ensured that the user stories meet the INVEST (Independent, Negotiable, Valuable, Estimable, Small, Testable) criteria, established Acceptance Criteria using Gherkin format and prioritized user stories using MoSCoW.
• Conducted sprint ceremonies like daily standup, Review, Retrospective sessions in the absence of scrum master.
• Management, analysis, and implementation of BPM solution to achieve improved efficiency in processes.
• Worked in cadence with different Agile Teams to achieve the Iteration Goals with Built in Quality and attended the Scrum of Scrum meetings to discuss about Up-Stream and Down Stream Dependencies between the teams and to come up with a possible list of solutions.
• Prepared Mockups and did Wireframes for better understanding of the GUI using Axure RP
• Aided the business intelligence team in providing the insights on types of reports to be extracted.
• Supported with QA team to design and develop Test Plan and Test Cases to perform User Acceptance Testing (UAT), Functional Testing and Regression Testing
• Prepared the User Manual Guide and helped the Testers run the Test Cases for the UAT Testing. Documented all remarks in UAT ensuring all the Bugs/Defects are raised as a ticket and resolved immediately using the Requirements Traceability Matrix (RTM) to locate the errors precisely.
• Analyzed the defects in UAT and production and categorize, prioritize them, and then assign it to the right resource for fixing the defects.
• Provided support on product maintenance and collected raised tickets from help desk to formulate and prioritize them for the next development cycle.

Confidential

Responsibilities:

• Proven leadership skills, specifically leading by example servant leader managing a team not by telling them what to do, but by removing impediments that get in their way and by coaching them in agile environment.
• Facilitated and participated in various Scrum ceremonies such as Backlog Grooming, Sprint Planning, Daily Stand-up, Sprint Reviews, and Sprint Retrospective
• Expertise in tracking progress of the team using tools such as ClickUp and continuously identifying new risks and coming up with strategies to mitigate them.
• Maintained detailed Minutes of Meetings (MOMs) for each ceremony and meeting held.
• Convertied high-level requirements EPICS into small User Stories as well as tasks if necessary.
• Ensured that user stories are following INVEST criteria and acceptance criteria is written in Gherkin
• Facilitated user story grooming sessions, ensured DOD, DOR and acceptance criteria are defined.
• Prioritized of the user stories by following MoSCoW method.
• Managed the backlog and guide the team while facilitating a healthy team dynamic with respect to priorities and scope.
• Spearheaded time-boxed Daily stand-ups and conducted Parking-lot sessions to resolve impediments for members of the development team.
• Monitored the team progress through Burn-down charts and used quality metrics to monitor quality.
• Facilitated regular Sprint Review sessions to appraise the clients of the progress on various components.
• Worked with the testing team to write the test cases and perform the testing, UAT, QA etc.
• Attended Scrum of Scrum Meetings to resolve dependency related issues between different development teams.
• Facilitated discussion, decision making, and conflict resolution to ensure efficiency and collaboration.
• Assisted with internal communication, improved transparency, and radiated information.

Confidential

Responsibilities:

• Coach, mentor and monitor the scrum team to deliver the best values to meet client’s expectation.
• Attended Functional Testing and Smoke Testing regularly to ensure the basic functionalities of the system are working properly.
• Facilitated Triage calls to identify defects by performing Root Cause analysis and mitigated it along with the development and testing team.
• Conducted Pre -UAT (User Acceptance Testing), and guided Product to Validate and Verify the business requirements of the developed application under business scenarios.
• Analyzed the business domain, stock the product backlog, and groom the product backlog.
• Gathered High-level Business requirements for REST API based new Enhancements/Integrations to the Debt Collection Systems Applications and translated the requirements to Functional & Technical Stories/Specifications

Confidential

Responsibilities:

• Served as a liaison between stakeholders and team by identifying, understanding, and documenting business needs.
• Performed Document Analysis and conducted Stakeholder Interviews to elicit high-level functional requirements.
• Analyzed the as-is and to-be state of the project and performed Gap analysis.
• Created Use Case diagrams, business flow diagrams, Activity/Workflow diagrams using drow.io.
• Conducted JAD and Brainstorming sessions for refining the requirements in coordination with multiple teams.
• Participated in breaking down Features and User Stories.

Confidential

Responsibilities:

• Performed various analysis like GAP Analysis, Impact Analysis, Root Cause Analysis and Cost-Benefit Analysis to validate the feasibility of decision and strategies and analyzed if the action plans meet the business requirements.
• Created prototypes and recorded user stories in product backlogs to translate abstract descriptions into visual representations.
• Discussed with stakeholders to keep the backlog up-to-date and ensure that backlog items are prepared for upcoming sprints.
• Collaborated with business team in prioritizing and estimating the user stories using MoSCoW and Planning Poker techniques.
• Assisted acting as Scrum Master facilitating scrum activities to balance of the three pillars of Scrum Transparency, Inspection, and Adaptation by operating scrum meetings.
• Participated in Sprint Planning and defined the work items that were supposed to be delivered in the sprint and how that work will be accomplished.
• Actively engaged business users in the Sprint Review and demonstrated Potentially Shippable Product Increment (PSPI) to validate on agreed requirements as per the defined Definition of Done (DoD) created by myself and business stakeholders, get their immediate feedback.
• Held recurring meeting - sprint retrospective at the end of sprint to conclusion the performance status during the previous sprint cycle and the improvement for the next sprint.
• Involved in Daily scrum meetings, Sprint planning, Sprint review and Sprint retrospective, and aided in maintaining artifacts such as Product Backlog, Sprint Backlog and managed to resolve Dependencies and Impediments in every scrum ceremony.
• Actively engaged business users in the Sprint Review and demonstrated Potentially Shippable Product Increment (PSPI) to validate on agreed requirements as per the defined Definition of Done (DoD) created by myself and business stakeholders, get their immediate feedback.

Confidential

Responsibilities:

• Served as a liaison between stakeholders and team by identifying, understanding, and documenting business needs.
• Performed Document Analysis and conducted Stakeholder Interviews to elicit high-level functional requirements.
• Analyzed the as-is and to-be state of the project and performed Gap analysis.
• Created Use Case diagrams, business flow diagrams, Activity/Workflow diagrams using drow.io.
• Conducted JAD and Brainstorming sessions for refining the requirements in coordination with multiple teams.
• Worked with development team in breaking down Features and User Stories.
• Management, analysis, and implementation of BPM solution to achieve improved efficiency in processes.
• Created Mockups and Wireframes for better understanding of the GUI and worked with the line of business, the technical team to identify the Client Side, Server Side and Database Validations
• Effectively conducted Change Request Management and assigned priority on each change.
• Conducted UAT (User Acceptance Testing) and wrote the Walk-through Documents for UAT
• Designed and implemented basic SQL queries for QA Testing and Report/ Data Validation
• Reviewed test scenario/cases, test plans and maintained the Requirement Traceability Matrix (RTM)

Confidential

Responsibilities:

• Conducts in-depth study on customers’ business requirements relating to company products.
• Determines scope of projects and makes presentations of projects findings and recommendations.
• Conducted Gap analysis to assess the strengths and weaknesses of the proposed project (To-be state) as compared to the As-is state documented in terms of various components.
• Handle support tickets pertaining to ERP application.
• Assisted Product Managers in creating FSD and BS