PROFESSIONAL SUMMARY:

• Highly experienced Accountant and IT Professional with proven experience in leading business, strategic and performance analysis, general ledger posting, accounts payable, accounts receivable processing, budget execution and reporting

TECHNICAL SKILLS:

Skills: PeopleSoft Financials 9.1, Dynamic Great plains, Windows Active Directory - Windows Server, MS Exchange 2003/ 2007 Adobe Acrobat Standard - SharePoint Services 3.0 - Windows XP - Windows Vista - Windows 7, MS Office 2003, 2007, 2010, and 2013, IE 7 and IE 8 - Opmanage Service Desk - ZOHO Assist - LogMe In Remote, LAN, WAN, VPN, Familiarization with CISCO firewalls ASA 5510, 5512, Cisco Pix 525, Cisco routers 2500, 2501, 2511

PROFESSIONAL EXPERIENCE:

Confidential

Program Support Specialist

Responsibilities:

• Receive and respond to all incoming calls and inquiries from claimants, employers and all others.
• Receive and disseminate calls to respective examiners for necessary resolutions
• Provide support to Claims examiners to conduct fact finding from claimants and employers for proper adjudication process
• Prepare and process “Restitution Agreement” to claimant for repayment process
• Respond and provide information regarding all “BPC” related issues such as fraud and no fraud issues, overpayments, adjudications, all related possible investigation inquiries
• Process all required outstanding fraud and Non-fraud document for enforcement, civil litigation and prosecution processes as requested
• Maintain a comprehensive log/journal on all new incoming cases, completed cases, pending cases. Tips and Leads
• Conduct research into matters of general or specific concern, which affects the management of the office
• Act as coordinator for collection of data/special assignments from the Director
• Responds to inquiries and administrative issues brought to the Director of Wage & Hour attention
• Notifies the appropriate Compliance specialist of the need for information or recommendations and either prepares the response or follows up to ensure a timely response by others
• Conduct fact finding both orally and in writing from customers and employers for proper resolutions to arising issue
• Request and collate all evidentiary documents required for case determinations
• Analyzes and evaluates issues and activities to resolve problems and improve work processes
• Investigates problem areas; makes recommendations for solutions; and assures that appropriate staff takes necessary action to resolve problems
• Reviews and develops plans and policies to comply with the requirements of the The Wage Theft Prevention Amendment Act of 2014 as it relates to the transformation of Wage & Hour Policy
• Collate and maintain accurate log of all relevant cases
• Assist in the enforcement of both minimum wage and minimum living wage act on all qualified and relevant employers
• Enforce employers on employee’s payment of overtime wages, accrued sick and safe leave act

Confidential

Disbursement Analyst

Responsibilities:

• Prepared, classified, coded, recorded and processed, a variety of accounting documents by examining invoices, vouchers and purchase orders prior to payment
• Processed ach payments weekly for vendors and students receiving direct deposit
• Verified and uploaded check information to Confidential through positive pay system to reduce the risk of check or ach fraud
• Skillfully ensured all checks are accurately coded and approved by authorized personnel
• Maintained the general ledger, specialized ledgers, and various subsidiary ledgers according to an approved chart of accounts by posting entries and making adjusted entries,
• Verified backup documentation for student stipends, student refunds and parent plus loan refunds and confirm that payments are made in a timely manner to ensure compliance with doe standard.
• Reviewed reconciliation of all accounts payable on a monthly basis;
• Responded to university personnel questions related to invoices, purchase order status, procedures, budget, corrections to g/l, accounts payable, check processing and distribution, purchasing, account status, and vendor issues and concerns.
• Maintain constant verbal and written communication with customers regarding verification of checks, deposits and payments
• Conduct interview with customers to prevent fraud.

Confidential

Technician/Software Support /Consulting

Responsibilities:

• Delivered end-user and technical support of Microsoft Office Suite 2007 and SharePoint Services 3.0
• Developed quick guides to assist end-users with challenging software application features
• Maintained Exchange 2003 and 2007 server with Outlook Web Access on SBS 2003, Windows 2003, SBS 2008 and Windows 2008
• Created and managed new user accounts using Active Directory
• Configured DNS for public DNS records modifications
• Skillfully planned and implemented migration of Exchange 2003 to Exchange 2007 including modifying and configuring new network based spam filter/firewall
• Assisted with costing proposals for various clients including profit and non-profit organizations.
• Supported up to 1000 user LANS with different vendor platforms including Linux and Windows
• Skillfully supported and provided Tier 1 troubleshooting for firewall/vpn issues on small/medium business networks
• Monitored and managed servers and workstations using GFI Remote Management software.
• Managed Windows XP Professional and Windows Vista, Windows 7, Enterprise, and Ultimate workstations

Confidential

Accounts Payable Specialist

Responsibilities:

• Verified both check numbers and a dollar amounts through positive pay to reduces the risk of check fraud and strengthen internal controls by systematically comparing checks presented and report discrepancies
• Reconciled general ledger accounts with various registers
• Compiled cost reports and revenue and balance sheets; reconcile bank statements;
• Processed Production and Corporate checks
• Performed preliminary A/P audit of accounts payable Vouchers Purchase Orders for BET & Affiliates
• Processed accounts payable vouchers and purchase orders for BET & Affiliates
• Prepared journal entries for specified entities
• Assisted in processing year end 1099
• Processed recurring vendors for timely payments
• Reviewed and obtained missing information for A/P vouchers and purchase orders submitted incorrectly
• Prepared weekly status reports of pending vouchers
• Properly coded A/P vouchers and purchase orders with department number and G/L account number
• Researched all accounts payable issues
• Investigated problems that vendors or purchasing agents had with obtaining payment for bills