PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Senior Network Engineer

Responsibilities:

• Writes and develops documentation on network security policies and procedures for JAS
• Writes and develops JAS global network architecture and design documentation
• Design and implement threat management solutions, functions and controls to protect JAS from malware, vulnerabilities
• Work on a small team to support 100 field operations across the US and various international offices globally
• Investigates problems, provide solutions and answers to problems, questions and conditions that impact IT systems organizationally and globally
• Provide level 3 network support on daily maintenance issues including WAN/LAN maintenance and implementation, IP addressing, network monitoring, creating network diagrams, upgrading and deploying networks, working with the hosted PBX and conduct branch office moves
• Handle the day - to-day maintenance of the networks including performance issues, downtimes, change requests and advance network diagnostics and support
• Responsible for handling multiple IT projects
• Build, configure and implement Cisco routers, switches, ASA 5505 firewall builds and deployment to various US sites, ASA 5585 configurations, Cisco Switches, IDS/IPS network threat detection
• Work with service providers to troubleshoot and deploy DSL, T1 and T3, metro-Ethernet, fiber, cable internet and WAN optimization technologies
• Perform Data Center operations and equipment (Nexus 7010, Cisco UCS, Cisco Call Manager, and Call Manager Express) administration, configuration and support
• Provide wireless networking support and troubleshooting for wireless devices, including laptops, mobile devices, and handheld scanners
• Design of physical networks including fiber and copper cabling
• Implement and support Barracuda 840 Load Balancers to provide traffic load distribution for CAS and
• Exchange mail server environment
• Install new branch offices and move and/or upgrade the LAN at existing offices
• Work with WAN service providers and MPLS providers to connect JAS to the ISP’s cloud
• Build, configure and implement new firewalls for new and existing branch sites twice per month
• Provide daily security and troubleshooting support on global WAN issues

Confidential, Atlanta, GA

IT Network Engineer

Responsibilities:

• Analyze legacy and future system platforms to better identify and resolve problems
• Implement Cisco routing and switching at all FRB sites nationally
• Implement IT systems development life cycle for system and software testing, maintenance and upgrades of software and hardware from test to development to production
• Work on an Information Technology team to troubleshoot applications and resolve all software and hardware issues
• Implement, troubleshoot and deploy 2960, 2811, 3750 and 3850, 3845, 4500 and 6500 series equipment through layers 2 and 3
• Build Virtual Routing and Forwarding instances to support various departments and segmentation
• Build Virtual Switching System for Catalyst 6500’s hardware redundancy
• Perform lab network design, build-outs and implementations, to test new Cisco IOS images before implementing the new code onto the production network
• Build iPerf and jPerf scripts for performance testing and Netflow interfaces using Wireshark, Linux snmp trap collections, kiwi syslog, and Splunk tools
• Configure, implement and troubleshoot First Hop Redundancy to maintain high availability
• Perform spanning-tree upgrades and conversions to Rapid-PVST
• Implement EIGRP, OSPF and BGP at layer 3, route redistribution, and both IBGP and EBGP peering relationships
• Connect fiber and copper cabling between layer 2 and layer 3 network devices
• Configure layer-2 trunks and Ether-channel bundling for switching uplinks
• Connect and monitor 3602I Access Points and 5508 Wireless LAN Controllers with Cisco Prime NCS
• Conduct network support and troubleshooting as tickets are assigned through the Remedy ticketing system
• Implement QoS configurations and policies on 4507 and 6509 switches
• Lab test the reception of Netflow data for production implementations and data collection
• Implement legacy and future network design, documentation, and keep Visio drawings up to date
• Conduct network hardware and Cisco IOS upgrades on all equipment and all campuses
• Build lab topologies of existing WAN and LAN to test IOS vulnerabilities for production upgrades

Confidential, Tucker, GA

IT Network Security Engineer

Responsibilities:

• Build, configure and support PIX, ASA 5505, 5510, and 5520 firewalls, rules and perform administration
• Configure and implement Zone-based firewall policies with Cisco IOS
• Configure and troubleshoot dynamic and static IP routing
• Perform administrative functions to govern and push rules to firewalls using Cisco Security Manager
• Administer Checkpoint Provider-1 management servers and P1 architecture, UTM and Power-1 appliances running VSX R65 and R70, firewalls running in transparent and routed mode configurations and support
• Research network and security vulnerabilities to prevent hacker and backdoor attacks to the network infrastructure
• Troubleshoot Frame Relay, T1 on routed interfaces
• Implemented LAN-to-LAN and Remote Access VPN Tunnels
• Served as an information system security administrator by developing, implementing and ensuring compliance with security policies, standards, procedures and best business practices of the organization
• Network experience with Juniper EX2200 and 3200 and 3300 series switches

Confidential, Atlanta GA

IT Network Engineer

Responsibilities:

• Provide Tier III support to IP Services Operations Team and NOC on escalated technical issues 24×7
• Maintain up to date network drawings and diagrams
• Install and configure BIG - IP F5 Local Traffic Manager
• Administer F5 LTM to improve web application delivery speed and replication
• Configured virtual servers, pools and members, s and virtual IP's on 6900 and 8900 series load balancers
• Design and install new networks in new buildings and locations and at various campuses and WAN sites
• Developed, installed and configured the network at Patriots Plaza in Washington DC on an individual assignment
• Analyze and define network infrastructural requirements for building floor wiring closets
• Perform LAN, WAN, VLAN and port troubleshooting on a daily basis
• Configure First Hop Layer-3 routing redundancy with GLBP and HSRP
• Configure 802.1q trunks, GRE routing tunnels, Ether-channel bundles and configurations on routers and switches
• Install and configure IP voice and video phones and configure QoS support
• Manage and maintain router and switch IOS images and perform backups of such images and configurations to our TFTP servers
• Perform out-of-the-box builds and configurations of hardware types: 3550, 3560, 3750, 4500 and 6500 series
• Provide customer support for Juniper SA2500 SSL VPN Appliances
• Work service providers to implement MPLS and Metro-Ethernet off backbone
• Implemented Tandberg endpoints and telepresence is support of video conferencing
• Implement voice and data vlans and IP Addressing Schemes for normal generated network traffic

Confidential, Atlanta, GA

IT Network Systems Administrator III

Responsibilities:

• Provide remote access support for 300 teleworkers
• Install, support, manage, and monitor Windows NT, 2000, and 2003 operating systems on Proliant hardware
• Perform installation, maintenance, upgrades, and troubleshooting of LAN equipment
• Lead Citrix administrator for problem resolution, develop new methodologies, design and implementation
• Lead all remote access projects on Total Control hardware, VPN access, problem and resolution
• Provide administration, support, and problem resolution for Active Directory domain users and services
• Provide RDP support across Windows 2000 and 2000 server platforms for remote management
• Participate in 24x7 on - call rotation to support LAN infrastructure
• Completes various projects, tasks and assignments that includes development, design, testing, and documentation for integration and maintenance of hardware and software into distributed environments
• Implement IT systems development life cycle for system and software testing, maintenance and upgrades of software and hardware from test to development to production

Confidential, Atlanta GA

IT Systems / Network Engineer

Responsibilities:

• Lead engineer that designed, implemented, and installed the remote access solutions to support 3,500 teleworkers domestically and internationally with Microsoft, Citrix, and VPN platform solutions
• Provided checkpoint firewall administration on the internal network
• Provided network support by installing, maintaining, troubleshooting and correcting problems related to controllers, front - end processors, multiplexers, modems, data communication leased lines, bridges, routers, switches, Ethernet LANs
• Built network support for systems backup and disaster recovery
• Provided data center support of Project Groups, administration and backups of Access, Oracle and SQL databases and servers on internal corporate WAN infrastructure
• Provided fileserver file-sharing and print queue builds and support for internal employees and customers
• Conduct business performance reviews and QA planning for legacy network components and equipment
• Provide 24x7 on-call support for enterprise network and data center
• Provided network administration and support Foundry switches and routers between the boundary and to access
• Make and install copper cabling for workstations, switches, and routers
• Supported Middle-Tier Applications and Products such as Tivoli, DB2, Oracle, Sequel server, MQ Series, installation and renewal of SSL s on IIS Web servers
• Provided 24x7 support for various middle-tier applications such as travel button, travel Ingenuity, distance learning support, virtual monitors for displaying real-time GDS information, response-time monitors, Windows active directory, topaz monitoring and profile configuration, Tivoli monitoring and client configuration, source integrity, and Fare-aware
• Works with clients and customers to assess their needs and resolve their problems
• Participates in the technical planning of new technology, product evaluation, and report development for providing customer support
• Establishes and maintain user e-mail accounts, provide e-mail and software support, and troubleshoot e-mail problems by reviewing log files, records, and network configurations
• Implement IT systems development life cycle for system and software testing, maintenance and upgrades of software and hardware from test to development to production