Senior Sales Engineer Resume
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Lenexa, KS
SUMMARY:
- Complete end - to-end implementation of Salesforce Sales Cloud in a brand new environment
- Ported data from existing Microsoft databases into Salesforce object records
- Interviewed CEO and key sales staff to define sales and business processes, and then built and configured these processes in Salesforce
- Led the adoption of Salesforce across the team, provided regular sessions and live webinars
- Created and managed custom Salesforce objects, fields, formulas, reports, dashboards, as well as process builder automations and custom lightning components
- Led solution design sessions with owners and high-level managers to refine existing Salesforce ecosystem
- Shared best practices, led brainstorming sessions, and created buy-in around strategic and system architectural approaches
- Built integration between Salesforce and Microsoft Outlook and provided to foster adoption of the refined systems
- Built intricate and complex custom Salesforce objects and roll-up relationships tracking all commissions for the sales team based on client status and actual payment schedule
- Initiated and deployed Opportunity Products for tracking all products in Salesforce, significantly improving financial insights
- Utilized Process Builder in automating key information capture and providing clear workflows between the Sales and Operations teams
- Deployed Forecast tool and provided for managers to set and manage the performance of sales reps against quotas
- Achieved full adoption of Salesforce Lightning from Salesforce Classic
- Created Rhythm University internal onboarding, tracking, and continuing tool
- Led initiatives with company owner and senior staff--providing the link between technical perspectives and business views & outcomes
- Launched Salesforce to the entire company, leading to where every aspect of their business and all information lived in a single place
- Moved accounting from Quickbooks into Salesforce using the AccountingSeed Salesforce Application
- Complete end-to-end implementation of Salesforce Sales Cloud in a brand new environment
- Systematized sales, built Salesforce environment & management dashboards
PROFESSIONAL EXPERIENCE:
Confidential, Lenexa, KS
Senior Sales Engineer
Responsibilities:
- Responsible for the success of the Sales department, including Salesforce Administration and system architecture
- Accepted exclusive responsibility of Sales Support department in early 2015, supporting 13 regional account managers
- Authored and supervised RFP responses exceeding $15 million of product offering
Confidential, Kansas City, MO
Traffic Engineer
Responsibilities:
- Became a subject matter expert of existing body of traffic engineering scientific research
- Designed and conducted research studies and statistical evaluations of the data collected to offer well-supported research findings
- Authored research reports to expand knowledge within the field, useable for other engineering professionals to in corporate into their specific designs
Confidential, Lenexa, KS
Engineer
Responsibilities:
- Conducted traffic impact studies to assess the impact of new developments on the traffic infrastructure and recommend improvements to signals & roads
- Provided engineering analysis for traffic studies, noise wall studies, and highway design and signing plans
- Met with private developers and state agencies to define project scopes
- Responsible for tracking project budgets and increasing value to the client