SUMMARY:

• Over all 7.5 years of IT experience in diverse IT/Telecom/Healthcare domain Industries and performed in diverse roles such as Application Developer/Senior System Engineer/Technical Lead/Project Manager.
• Recognized for Project Manager/Team/Tech lead role during early career.
• Recognized for Project Manager role(2 years experience ) with excellent appreciations from the Senior Program Manager and Delivery project Executive(DPE/Sr. DPE) from the client .
• Worked in Agile and Waterfall methodology projects. Delivered projects as end to end Project manager for Agile projects/waterfall model.
• Lead a team of 4 - 10 on Netcool Technology.
• Worked on various other technologies in Projects like Java standards, Perl, shell, databases (Oracle, MySQL)
• Recognized to provide a Live Demo on Netcool projects for US clients.
• Highly interactive with US clients on daily basis and good appreciations by US Technical Team
• Strong Knowledge on NMS domain.
• Used Perl programming, CGI scripting, Shell scripting in the projects.
• Extensive usage of Perl development inorder to customizeNetcool implementation on AIX, LINUX, SOLARIS servers
• TIVOLI NETCOOL -Well versed with IBM Netcool products
• Installation and configuration of various Netcool Products on UNIX and Windows platforms.
• Involved in designing Netcool architecture
• Ability to write Netcool Impact policy as per User requirements which uses similar to Java language
• Worked on Oracle database
• Good knowledge on SQL queries
• Strong knowledge on shell scripting and Perl scripting
• Excellent analytical skills
• Excellent communication and presentation skills with Strong interpersonal skills
• Worked on multi operating system Aix, Solaris,HPUX,Linuxand windows 2008
• Involved in all the phases of software project life cycle for Netcool implementation
• Involved in Netcool maintenance projects.
• Expert in information systems technology, project planning, strategic planning, systems analysis and troubleshooting, forecasting, scheduling and planning, and tracking of results
• Highly knowledgeable in software development, requirements analysis and database support
• Strong communication, presentation, analytical and problem solving skills
• Good grasping power to learn new skills and new roles

TECHNICAL SKILLS:

Operating Systems: Windows NT/2000/2003/XP, Red Hat Linux, AIX, Solaris

Project Management Skills: PM work book, SQA analysis,Tools to maintain projectrelated documents.

Enterprise Management: Netcool Omnibus 7.2,7.2.1,7.3, Mttrapd Probe, SyslogProbes, GLF Probes,Vendor Specific

Tools: Netcool Probes, Netcool /WebTop 2.1/2.2,Web GUI,Netcool SSM 3.2.1,Netcool ISM 2.4, Netcool Impact 5.15.1.1,6.1, TBSM4.1.1/4.2/TBSM4.2.1, Precision 3.7ITNM 3.6,3.7,ITNM 3.8, Netcool with BMC Remedy

Software Languages: C, C++, Java,HTML,XML

Scripting: Shell Scripting,Perl Scripting

Database: DB2,Oracle,Sybase

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Tivoli Netcool Developer(Development/Testing/System Testing/Support)

Responsibilities:

• Involved in Requirement analysis of the project.
• Update Project status report along with s/risk management.
• Track the project, update project plan according to the dev/test tasks.
• Collaborate with senior management and Business Analyst of clients, CPM on project development, meetings with client and Internal IT Delivery team, and definition of enterprise architecture.
• Open/Analyse CR if any new functionality needs to be delivered in production environment.
• Responsible and delivered a presentation on solution for higher executives for client on POC.
• Designed solution to integrate third party application with IBM Tivoli Netcool for a POC.
• ITM agents were installed on 2000 servers running around 20 applications totally to monitor CPU/DISK using OS agents.
• UA agents were developed to monitor for customised monitoring.
• Contribution to Design document to have all the implementation, installation, coding changes of netcool.
• Deployment plan/Promotion document to specify migration from Dev to Test, Test to Prod.
• Enhancements on the existing code on Probe rulesfile to deliver new requirements.
• Update project plan periodically to ensure delivery on time for the deliverables.
• Incharge of all TCR reports delivery to the client.
• Learnt new technical skills (ITM, TCR) on job to deliver work.
• TCR heat chart and daily/weekly reports were designed and customised for DISK/CPU.
• Historical configuration were enabled for TCR reports.
• JDBC GW in Netcool was deployed/coded to backup omnibus alerts table.
• Remedy GW was integrated with Netcool for ticketing system.
• Customised around 4-5 dashboard enabling application teams to check for events related to their application.

Confidential

Netcool technology consultant

Responsibilities:

• Contribution to Scope document to define the scope
• Contribution to Design document to have all the implementation, installation, coding changes of netcool.
• The installation document to have all configurations, testing details after import of data.
• Deployment plan/Promotion document to specify migration from Dev to Test, Test to Prod.
• Contribution to the Analysis of data for restructuring of Netcool Architecture.
• To rebuild the whole Netcool architecture.
• Deployment of probes, object server, Impact, WEBGUI on distributed environment .
• Configuration of Resiliency on all the Layers to ensure of HA.
• Configuration of single TIP for all the TIP related products.
• Implementation of Impact cluster on the Impact servers.
• LDAP configuration for WEBGUI.

Confidential

End to End Project Manager

Responsibilities:

• Managed 10 different Service Delivery and Service Assurance(Netcool) projects dealing code and test support impacted applications for US telecom industry in Waterfall and Agile methodology.
• Interacted with numerous Application teams /groups/towers for the delivery of the project.
• Collaborate with senior management and Business Analyst of clients, CPM on project development, meetings with client and Internal IT Delivery team, and definition of enterprise architecture.
• Involved in Business Requirements/System Requirements meetings in the project.
• Involved in finding out risks/issues to ensure proper delivery of the project.
• Dependency Management on different projects was very well taken care .
• Made sure Resources claim according to the actual cost vs Estimate cost defined and adhere
• Made sure budget of the project is well maintained throughout the life cycle of project.
• Spearhead design through deployment of new development projects.
• Lead development of requirements, data models, and all documentation throughout project lifecycles.
• Oversee development of support systems, encompassing management reporting, payment approval, and accounting interfaces.
• Interacted withProjectSponsors, Technical Program Managers and multiple IT infrastructure teams to define business requirements andprojectdeliverables.
• Worked independently handling competing projects, prioritizing and managing multiple tasks.
• Built schedules, established communication plans, drove progress meetings and measure/ reportprojectresults.
• Hold the weekly meetings with developers and testers to track the project progress.
• Acted as "hub," collecting information from the internalprojectteams and communicating status to program team thus driving effective communication and collaboration
• Participated in and proactively identified opportunities to initiate changes/enhancements toprojectmanagement processes
• Documented, communicated and administered key project management steps throughout the different phases of the program including maintaining project communication, project artifacts, schedules and meeting minutes.
• Made sure that the project was 100% complaint for Service Quality Analysis(SQA).
• Made sure the Change Request (CR) was very less during the requirements phase to avoid more CRs during development phase.
• Always tracked the project to be on green status and ontime delivery.
• Update the tools for Project status regularly for the program managers to track.
• Updated the tool on Milestone completion for each phase of the project.
• Make sure all the deliverables for each Milestone are updated by developers /testers/system analysts and upload on the project track tool.
• Make sure PM Work book and WBS are updated regularly for SQA purpose.
• Installation of netcool products on client platform.
• Involved in Netcool probes development, TBSM integration with TNSQM, ITNM deployment. RCA using Netcool Impact
• Correlation analysis using Netcool Impact .
• Auto Ticketing, Manual ticketing using Remedy Gateway.
• Used Oracle GW for integration with Netcool Impact on reporting purpose for Correlation.
• Supression Impact Policy for supression events.
• Involved in Disaster Recovery of whole Netcool Infrastructure.
• Correlation of Individual Vendor specific devices.
• Wrote automations in Netcool Omnibus for ticketing/ external forward to database.
• Responsible for tracking the project deliverables on time. Scheduling the status call to track the deliverables
• Different probe rules file development (Mttrapd, Syslog, Vendor specific rules file Nortel, Nokia)
• Correlation of policies using Netcool Impact
• Configuration of object servers and gateways
• Installation and configuration of Oracle and Remedy gateways.
• Customizations of Netcool omnibus as per NOC request.
• Developed Netcool rules file for SNMP using MIB2Rules utility, syslog probes and as well customer specific probes.
• Developed triggers and procedures on object servers
• Working with IBM Support team about production issues (PMR related)

Confidential

Application Developer

Technology Use: Perl and CGI scripts

Responsibilities:

• Analyzed the Requirement, Prepared Low level or Application Design, Modified the perl scripts to add new functionality to update & delete rows through the Netcool operations website. And also involved in testing.

Confidential

Application Developer(Perl/shell/Netool)

Responsibilities:

• Maintained and modified existing Perl coding files as per requirements.
• Written Automation scripts using Perl and Shell.
• Held Low level/High level design documents with onsite team for baseline of the design document.
• Involved in all phases of SDLC.
• Prepared detailed flow charts and diagrams that describe input, output and logical operations.
• Carried out unit testing and conducted trial runs.
• Responsible for System testing with test cases.
• Documented programming problems and resolutions for future .
• Debugging of existing code and few enhancements.
• Responsible for all aspects of application support.
• Performed code reviews to insure quality, maintainability and adherence to standards.
• Participated in integration and systems testing.
• Partner with end users and client services staff in the rollout of the new business functionality
• Interactive with Onsite teams.

Confidential

Netcool Technical Lead /Sr Netcool Developer

Responsibilities:

• Maintained and modified existing Perl coding files as per requirements.
• Delete old logs/files using shell script.
• Wrote a customized Perl script which reads the input data which is unformatted, and then a format it according to the type that was needed which extracts with few regular expressions and adds this formatted into another file and this file is used in Netcool database for further processing.
• Prepared detailed flow charts and diagrams that describe input, output and logical operations.
• Carried out unit testing and conducted trial runs.
• Documented programming problems and resolutions for future .
• Debugging of existing code and few enhancements.
• Responsible for all aspects of application support.
• Performed code reviews to insure quality, maintainability and adherence to standards.
• Participated in integration and systems testing.
• Partner with end users and client services staff in the rollout of the new business functionality.
• Provided ongoing support and maintenance of existing applications functionality which had Perl files.
• Analyzed requirements, test plans and provided constructive feedback.
• Used CGI DBI modules to fetch data from different database along with Netcool database and exhibit on the web page which was required for Netcool Webtop customization as requested by customer.
• Used various other CPAN modules for Netcoolcustomization.
• Creation of stand-alone, browser based and command line, Perl utilities that run on windows and Linux according to Netcool project requirement.
• MySQL database creation, queries and administration.
• Debugging, troubleshooting and maintenance of existing Perl scripts and modules
• Design, development and maintenance of on-going client web applications that was developed by Perl which could not be delivered by Netcool tool
• Leading a team of 4 members in a Netcool project involving Netcool Omnibus, IBM TBSM, Netcool Impact, Perl scripting
• Installation of netcool products on client platform.
• Involved in Netcool probes development, TBSM integration with TNSQM, ITNM deployment. RCA using Netcool Impact
• Responsible for tracking the project deliverables on time. Scheduling the status call to track the deliverables
• Different probe rules file development (Mttrapd, Syslog, Vendor specific rules file Nortel, Nokia)
• Correlation of policies using Netcool Impact
• Configuration of object servers and gateways
• Installation and configuration of Oracle and Remedy gateways.
• Customizations of Netcool omnibus as per NOC request.
• Developed Netcool rules file for SNMP using MIB2Rules utility, syslog probes and as well customer specific probes.
• Developed triggers and procedures on object servers
• Working with IBM Support team about production issues (PMR related)
• Resolving production Omnibus/Impact/Production issues

Confidential

Netcool Technical Lead

Responsibilities:

• Leading a team of 10 members in a Netcool project involving Omnibus, TBSM, Impact, Perl scripting
• Responsible for tracking the project deliverables on time. Scheduling the status call to track the deliverables
• Mentoring the team with a new skill TBSM 4.2.1 and Impact 5.1.1 (based on Java and C Lang) to meet the project deliverables
• Worked on POC of TBSM 4.2.1 to the Client
• Front ending the client visits by show casing demos
• Different probe rules file development (Mttrapd, Syslog)
• Testing of all related Netcool products based on the requirements.
• Correlation policies using Netcool Impact
• Installation of Netcool products on client platform.
• Configuration of Webtop.
• Customizations of NetcoolWebtop as per NOC request.
• Developed Webtop pages as well customer specific probes.
• Developed Maps and views
• Working with IBM Support team about production issues(PMR related)
• Resolving production Webtop issues.

Confidential

Technical Associate-Netcool Developer

Responsibilities:

• Platform: Solaris; TBSM v4.21 with TIP and existing omnibus on server 1
• ITNMIP 3.8 with existing TIP and core components and omnibus 7.3 with web-GUI on server2
• ITNMIP 3.8 web- application with existing TIP on server1 with omnibus on the same server
• Written impact policies for enriching events
• Written impact policy for sending an email to a group of people on receiving sev 5 event to omnibus and Clusters on Impact
• Delivery of Video Streaming for Mobility Service using the data from SQM database table
• Creation of Custom Canvas on TBSM 4.2.1
• Coded an Impact policy to retrieve data from SQM to omnibus inorder to affect service status
• Successfully delivered POC to the client and acquired the project
• Delivered official on Overview of Netcool Suite (Omnibus, Webtop, and Impact) for a group of 10 people having no experience on Netcool and TBSM

Confidential

Netcool Specialist

Responsibilities:

• Deployed Omnibus7.2, Impact5.1, Webtop2.1, TBSM4.1.1, Portal 2.1.2, Netcool Security Manager
• Deployment of Fixpack for Impact v5.1, Omnibus v7.2, TBSM 4.1.1
• Integration of different products with the Netcool / Object serverTBSM 4.1.1
• Deployed TBSM 4.1.1 as a standalone server
• Deployed TBSM on a failover architecture (converting standalone as primary)
• Creation of service models on TBSM and integrated with object server
• Creation of Dashboard on TBSM
• Creation of different pages with customized Service views
• Customization of Service views
• Creation of charts (Pie and Bar) using TBSM data to be displayed on TBSM Dashboard.
• Creation of Custom canvas to customize the view of Service models (Using speedometer, Indicators)
• Displaying total no. of events for different duration period on Service tree using Data fetcherWebTop v2.1
• Creation of Filters, Views, Maps, Entities
• Creation of pages and embedding the filter in a page
• Creation of charts and customization of chartsImpact v5.1.1
• Deployment of Impact v5.1.1 on AIX platform
• Deployment of fix pack
• Written policies to enrich events for TBSM charts and custom canvasesInternal Implementation / Internal
• Undergone internal in Netcool for 3 months (Omni-bus v7.1 / 7.2, WebTop v2.0, Netcool / ISM v2.4)
• Experience in Installing, Configuring License Server, Object Server, Security Manager (NCSM) V1.3, and WebTopV2.1, Netcool / ISM v2.4
• Integration of Precision IP 3.7 with Netcool/Omnibus
• Experience in Creating Filters, Views, Maps, tools- CGI tool in WebTop V2.0
• Configuring various types of probes like Mttrapd, GLF, Syslog Probes
• Integrated Netcool/SSM with Netcool/Omnibus 7.1 through Mttrapd probe
• Fair knowledge on modification of rules file for business perspective
• Testing for the various rules files using different tools like trapgen
• Knowledge of various tools available for development and testing like Netcool IDE, M2R
• Configured Failover and failback procedure of object server Gateway
• Configured failover of a probe triggers in Omnibus v7.1
• Written policies in Impact and Integration with TBSM
• Installed and configured Netcool/ISM, tested for HTTP monitor and forwarded events to object server