PROFESSIONAL SUMMARY:

• Results - oriented, self-motivated professional with excellent communication skills and a wide range of technical and leadership experience. Over 15 years of experience and skilled in Information Security, wireless and wired IP networks, streamlining processes, customer service, employee /supervision, and data collection and presentation. I am comfortable supporting advanced next-generation technologies and have been consistently promoted to positions of increased responsibility. I hold a Bachelors of Science Degree in Technical Management.

TECHNICAL SKILLS:

Software: Cisco/Juniper IOS and routing protocols (Spanning tree, (P)VLAN s, HSRP, MP-BGP, BFD, NSF, NSR, GR, OSPF, RIP, EIGRP, VoIP, Mobile IP, L2TPv3, MPLS, VPLS, VPN s, IPSEC/SSL, ISIS), Unix/Linux, Syslog, Cacti, CiscoWorks, Shell Scripting, C, Visual Basic and Assembly Language programming, HP Openview

Hardware: Cisco/Juniper routers, switches and firewalls (ASR, Nexus, PIX, ASA, Netscreen, Checkpoint). Riverbed Steelheads, Cisco Content Engines/ACNS, Aventail SSL, Bluecoat Proxy. LAN/WAN design and administration. ATM, Frame Relay, Ethernet, F5. Microwave (CDMA, MMDS (QAMs and QPSK), and landline circuits (fractional T1 through 10 Gigabit Ethernet).

PROFESSIONAL EXPERIENCE:

Confidential, Kansas City, MO

IP Network Engineer

Responsibilities:

• Collaborate across IT teams to develop processes that are compliant with Federal NERC CIP regulations.
• Develop and implement Information Security processes to meet or exceed regulatory requirements and mitigate security risks.
• Work to remediate network elements to ensure they are compliant with CIP V3 security standards. Prepare the network and procedures to align with CIP V5.
• Design configurations for Cisco Nexus 7k’s, 6500’s for BES security and redundancy across multiple datacenters.

Confidential, Overland Park, KS

Juniper Networks Resident Engineer

Responsibilities:

• Lead Juniper engineer responsible for Confidential ’s NGWWAN (Next Generation Wireless WAN) design/architecture and build out involving Cisco ASR 9k’s, Nexus 7k’s, 6500’s, GSR’s, CRS’s, and Juniper MX960’s, M10i’s, and SRX firewall.
• Design configuration and migration strategy to migrate all of Confidential Wireless applications, MPLS VRF’s, and users the new core backbone. Utilized BGP BFD, NSF, NSR, and GR to reduce BGP convergence times.
• Coordinate IP network architecture design, configuration, installation, and maintenance activities.
• Migrate ~160 datacenters from OSPF to BGP and from 1 gig to 10 gig LAG core links.
• Manage engineers including onboarding, and assigning tasks to ensure customer deadlines are met on time.
• Lead troubleshooting teams to resolve complex issues and automate procedures to make change documentation much easier to create on a site-by-site basis.
• Manage other Confidential vendors, trained them on the solutions being implemented, and worked with them on configurations and scheduling.

Confidential, Lee’s Summit, MO

Senior Network Engineer

Responsibilities:

• Lead network engineer for data center migration. Designed redundant data center solutions and managed all network aspects of the migration across several platforms including Cisco 6500’s, ASA, FWSM, and PIX firewalls.
• Recognized internally, and by the customer, on the success/smoothness of the network design and migration process.
• Support the core network which consists of 15 (some FDA regulated) customers utilizing VRF/MPLS and several redundant pairs of 6509’s with Firewall Service Modules, VPN service modules, and Sup720’s. Multiple firewall contexts utilizing various VLANs/PVLANs with MSFCs performing routing. Configured BGP for data center redundancy.
• Work with/as a team to brainstorm solutions to difficult problems.
• Migrated EIGRP MPLS network to BGP. Work with the client on all their wired and wireless network needs and issues.
• Order/upgrade circuits as required to support customer data. Design and present solutions/recommendations to executive officers for overall network strategy, procure equipment as needed, and implement the solutions.
• Engineered secure networks with common tools that could be used between different customers. Documented solutions using Visio and Word so others could easily support the environment.
• Lead technical engineer for several client companies with multiple network staff supporting me. Manage/assist other engineers to ensure projects amongst the clients are assigned and completed timely and correctly.

Confidential, Overland Park, Kansas

Network Management for Gentiva Health Services

Responsibilities:

• Managed F5’s including adding/removing servers for maintenance or troubleshooting and creating new groups/VIP’s
• Managed network devices for a network with 450 remote locations and one core location. This comprised of small business and enterprise Cisco switches, variety of Cisco routers, Cisco 3000 series VPN concentrators, ASA’s, F5 Load Balancers, Bluecoat Proxy Appliances, Aventail SSL appliances, and Checkpoint firewalls.
• Merged company networks during a company acquisition.
• Design network connectivity and configuring equipment. Coordinate tech’s and client sites to ensure cutovers are successful.
• Developed and successfully implemented plans and configurations for core network disaster recovery.

Confidential, Overland Park, Kansas

Network Engineer

Responsibilities:

• Design upgrades for the client management network.
• Upgraded the core and internet routers along with creating customer VRF’s at the management office to extend the customer networks via IPSEC VPN’s.
• Designed/implemented Cisco Catalyst 4006 (with RSM) to 6500 (without MSFC) core switch upgrade. Documented the core topology using Visio.
• Designed/implemented internet circuit additions to resolve bandwidth issues.
• Worked with customers (onsite and remotely) to troubleshoot connectivity problems across multiple VRF’s and virtual firewalls in the network.

Confidential, Overland Park, Kansas

Technical Support Engineer

Responsibilities:

• Provide highest tier routing, software, and hardware support and design for all Confidential networks.
• Support a wide variety of Cisco routers and switches along with Juniper M10-i routers and Netscreen firewalls.
• Selected as “Most Valuable Employee” by management.
• Completed Juniper Netscreen and VPN:
• Managed the transition of Sprintlink’s router/switch acceptance function from a Network Operations group in Reston, VA, to a “Test and Turn-Up” group in Lenexa, KS.
• Schedule/Perform IOS upgrades and hardware additions/replacement as needed
• Script mass configuration changes saving employee time.
• Perform vendor management and escalation regarding hardware/software issues.
• Train employees on network architecture and troubleshooting.
• Drive troubleshooting bridges and provide on-call support for network outage resolution.

Confidential

Network Technical Analyst

Responsibilities:

• Supported Sprints Core including MP-BGP, L2TPv3, MPLS, and VoIP services across SprintLink’s Peerless IP network.
• Saved $2,000,000 dollars recovering lost RMA hardware and implemented new procedures to ensure better tracking of equipment.
• Saved an average of 80 man-hours per month through program/script automation.
• Isolated problems on circuits ranging from DS0’s to OC192’s and other hardware/software issues on Cisco 7500 and GSR routers.

Confidential

Senior NOS - Broadband Wireless Group and PCS Network Operations

Responsibilities:

• Trained co-workers and updated processes to keep them as efficient as possible.
• Supported management by utilizing VBA/VBS to program CRT, Excel and Access applications to automate processes, including many reports and daily repetitive tasks.
• Worked directly with customers to resolve network issues.
• Reviewed, scheduled, approved, and performed network maintenances.

Confidential

NOS Level 2 - Network Command Center and Environmental Surveillance

Responsibilities:

• Managed network events and controlled conference bridges to ensure actions were being taken to resolve the event, and documented the progress.
• Notified all impacted customer groups and executives of outages. Monitored SMS Alarms and managed dispatching of technicians when required.

Confidential

Shift Lead - ION Service Delivery

• Developed efficient procedures to distribute work evenly amongst team members and programmed applications to help the entire group perform jobs more efficiently.
• Tested new releases of production software and trained employees on functionality. Interacted with many groups to help troubleshoot problems.