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Lead Operations & Projects - Infrastructure Resume

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Southern, CaliforniA

SUMMARY:

  • Results - oriented IT INFRASTRUCTURE MANAGER with leadership experience in progressive IT environments, delivering quality and cost effective business solutions nationally and internationally, supporting infrastructure, and building strong working relationships with business stakeholders. An effective communicator, with strengths in facilitation, process implementation, and integration.
  • Team Leadership Project Management Global Support and Architecture
  • PMP (in progress) Mobile Technologies SQL/SAP/Oracle Infrastructure
  • Disaster Recovery Enterprise Server WAN and Telecom
  • IT Integrations IT Operations ITIL V3 Service Management
  • Inter - departmental Collaboration Cost Containment Incident Management

PROFESSIONAL EXPERIENCE:

Confidential - Southern California

Lead Operations & Projects - Infrastructure

Responsibilities:

  • Infrastructure includes, MS, Red Hat and SUN servers, SQL, Oracle, NetScaler, Cisco UCS, HP 3Par, TIBCO, IIS, Java and. Active Directory
  • Project management including, Infrastructure design, planning and execution. Data center relocations, systems integrations, cost containment and vendor management.
  • Incident and problem management. Root Cause Analysis and process engineering
  • Team leadership, on-boarding mentoring and in support of remote infrastructure in four data centers.

Confidential - Irvine, CA

Project Manager, IT

Responsibilities:

  • Upgrade Windows 7, Office 2010, security and business tools for 2,500 field sales force users.
  • Manage all aspects of the project including cost containment, planning, design and reporting.
  • Liaise with eight distinct business units through their respective business relationship managers and product trainers to customize upgrade plans as required.
  • Plan the upgrade effort during 8 national sales annual conferences at various US cities and venues, including venue workspace design, work-flow, and power and network requirements.

Confidential - Santa Ana, CA

Manager, IT

Responsibilities:

  • Provided quality support services that included Active Directory, SAN storage, Citrix, MS SQL, VMware, E-mail, Blackberry, Network Faxing, SharePoint, and MS TMG. System support for 2,500 A/D and E-mail users, maintain 650 physical/virtual Windows and Linux servers..
  • Responsible to WAN and Telecom operations, cost containment and design.
  • Datacenter Relocation: The move required infrastructure and network builds, assessment, procurement, planning and execution. The move consisted of 250 physical rack and blade servers, two SAN storage arrays. Cisco Network and Avaya voice systems.
  • SAN Upgrade: Managed the migration of the enterprise SAN storage in two data centers from Symmetrix DMX to VMAX. A $5,000,000 project that spanned three months, and managed all aspects of the project, including planning, cost containment and executive reporting..
  • Enterprise Active Directory Upgrade: Project managed all aspects of a company-wide AD 2008 upgrade project that spanned six months.

Confidential - Irvine, CA

Manager, IT Infrastructure

Responsibilities:

  • Initiated service improvement and cost saving strategies, successfully delivering projects between $10K - $500K in capital expenditures, managing all phases - including justifications, resource assignments, cost management, plans, UIT and production deployment.
  • Integrated/interfaced IT systems within the global data center that included an IBM mainframe, AS/400, EMC storage, IBM storage, HP UNIX, SUN and Cisco networking.
  • Saved $173K by replacing the anti-virus solution from McAfee to Trend Micro and saved $85K in licenses by migrating the E-mail infrastructure from Intel to the AS/400 platform. Led document imaging replacement project, resulting in $489K savings in software costs.

Confidential

Senior LAN Systems Specialist

Responsibilities:

  • Maintained global corporate server infrastructure to end-user computing.
  • Planned, implemented and managed Windows NT and Netware networks.
  • Hardware/software migration projects, including OS and hardware upgrades or replacements.
  • Maintained Internet/Intranet web servers, implemented PC LAN connectivity to mainframe and AS/400 and responsible for 650-node network.

Confidential - Santa Ana, CA

Senior Systems Administrator

Responsibilities:

  • Introduced local area network computing as an improvement measure to company operations.
  • Designed and built a Netware and Windows NT LAN utilizing Token Ring and Ethernet protocols.
  • Implemented PC LAN connectivity to mainframe and AS/400.
  • Designed, implemented and administered MS Mail and Exchange systems.
  • Directed and maintained company-wide PC/LAN/WAN policies and procedures

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