SUMMARY:

• Multifaceted, solutions - driven IT professional with 10 years of progressive growth and experience in IT management and network operations, offering technical proficiency combined with a proven record of exemplary customer-driven support. Demonstrated skill in improving team productivity and streamlining operational processes that advance the quality of the company’s products and customer experiences. Proven leadership and management abilities as a natural relationship builder who quickly establishes rapport and motivates teams.
• Comprehensive IT management experience with various MS Operating Systems, Active Directory, Network Infrastructure, Cisco network equipment, Access Control Systems, NVR technologies, VOIP Technologies, Help Desk Operations, and Project Management.
• Visionary thinker and planner with the demonstrated ability to translate technical concepts into common sense language.
• Dynamic and persuasive communicator; technology strategist, experienced in requirements gathering and needs assessment, business processes documentation, and technical project management.
• IT Management · Network Operations · Juniper Wireless · Project Management · Active Directory
• Juniper Equipment & Firewalls · VMWare · HP · Nimble Storage SAN · Cisco Equipment & Firewalls
• Budget Management · Procurement · Staff & Development

TECHNICAL SKILLS:

Operating Systems: MS Windows (95-10), MS Server ( ), VMWare (ESX 3 - 6)

Software: MS Office ( ), MS Exchange (2000, 2003, 2007), Symantec (Mail Security, Antivirus Corporate Edition, Live Update Administrator, Endpoint Protection), Track-IT, PeerSync, WSUS, Solar Winds, PRTG, NTP, Acronis (Partition Expert, True Image Server) Symantec (Backup Exec, Ghost), Palo Alto Firewalls, Barracuda Networks Web filter, Keri Systems Doors NXT, Aurora Keyscan, Exacq Vision, Shoretel

Hardware: Cisco Routers (2600, 2800, 2900, 1800, 890, 3800, 3900), Firewalls (Pix 501, 505, 506, 515E)(ASA 5505, 5510, 5520, 5550), Switches (2960, 3550, 3560, 3750, 4507), IBM X Series 3550, 3550 M2, 3650, SAN Nimble Storage, F5 Big IP 1600, Corero IPS, HP G6-G9 Blades, HP Proliant Servers, Aerohive Wireless, Juniper Routers (MX-104, J4350), SRX Firewalls (SRX 210 & 240), Switches (EX 2200, 3300, 4200, 8208), Super Micro Servers, Shoretel 930D

Networking: TCP/IP, DNS, WINS, DHCP, SNMP, SMTP, VPN, FTP, SSH, VLAN, QOS, OSPF, MPLS, IPSEC VPN, GRE, BGP, EIGRP, HSRP, Active/Standby, ASA 8.4, RSTP, PVST

PROFESSIONAL EXPERIENCE:

Confidential, Skokie, IL

Responsibilities:

• Deployed MX104 Routers at Data Centers.
• Deployed PEXIP server to handle Corporate Video Conferencing.
• Configured and Deployed ESXi Hosts & FREENAS SAN to campuses and created HA Clusters in VCenter.
• Generated Backups of all network equipment using CATTools.
• Configured and Deployed Aerohive Wireless to Corporate Office as well as 3 Campuses. Also manages the existing Juniper/Trapeze wireless that exist at other sites (Deployed over 1000 AP’s Manage over 2500 total).
• Handle Escalated Network issues passed on from FSE’s and managed through ticketing system.
• Replaced existing Cisco Routers with Juniper SRX 240 Firewalls in Active/Standby cluster’s
• Deployed C7000 HP Blade Enclosure at our Denver Data Center.
• Managed Firmware Upgrades of all Network Equipment.
• Deployed NVR hardware and IP Cameras & integrated into Access Control System
• Deployed Citrix Cloudbridge at Campuses
• Deployed VMWare Virtual Center 6 infrastructure.
• Deployed Windows Server VM’s at campuses for Various System Automation.

Confidential, Arlington Heights, IL

Responsibilities:

• Established site to site VPN between RDC and Vendor granting least privilege access to an SQL server.
• Troubleshoot MPLS issues with ISP using Loopback and static routes, also Documented process as well as network changes.
• Troubleshooting failover from MPLS to IPSEC VPN using IPSLA.
• Added network equipment to LogRhythm for Log Management and PCI Compliance.
• Created VLAN’s for network expansion & DHCP scopes accommodate the new VLAN’s.
• Changed firewall rules to ensure that when VPN failover occur that servers can all communicate.
• Created GPO’s GP’s to replace login scripts.
• Created 1 way trust between the SQL AD Domain and the User AD Domain.
• Backed up all network equipment using CATTOOLS.
• Configured IDRAC cards on all Dell Servers at the Data Centers.
• Managed Corporate Firewalls ASA5520 & 5550.
• Troubleshoot connectivity issues with CoyotePoint Load Balancers.
• Trained Jr. Network Engineer to troubleshoot network issues.

Confidential, Chicago, IL

Responsibilities:

• Managed Network Infrastructure in US offices and India offices
• Upgraded Cisco PIX to ASA
• Configured site 2 site VPN tunnels (to india offices)
• Configured Remote Acces VPN with Radius at each office.
• Configured DMZ Zone for Mail Server, Web & Application Servers, FTP
• Revised and Validated firewall rules simplified Access List using object groups
• Designed & Implemented new network infrastructure
• Configured Multi Area OSPF Routing at each site (also OSPF injection into BGP for site 2 site VPN)
• Coordinated with ISP for OSPF injection into BGP for MPLS between offices and Colocations in Chicago
• Configured PVST+ on switches to ensure loop free topography
• Configured HSRP with 2901 Routers
• Deployed & Managed Cisco AP 1140
• Configured QOS & COS to alleviate network congestion
• Deployed and manage Corero IPS
• Upgraded and Deployed F5 LTM at Second Data Center, configured SSL Offloading
• Configured New ASA Firewalls at Second Data Center in active/ standby configuration
• Deployed Solarwinds NPM & NTA for network performance and traffic management
• Deployed Solarwinds Log & Event Manager to consolidate logs of all security devices and Servers, Audit AD, File Access, Change Management, Report Generation (PCI Reports)
• Reconfigured SEP Policies for firewall and IDS
• Upgraded AD from
• Created multiple sites in AD
• Configured multiple DHCP scopes for different computer groups
• Deployed software via Group Policy
• Deployed Citrix XenServer6, Configured XenCenter Cluster & Environment, NIC Bonds

Confidential

Responsibilities:

• Created AD Domain
• Deployed Exchange 2003
• Deployed Software via AD Group Policy
• Designed & Implemented Network Infrastructure
• Deployed ASA Firewalls at each site
• Deployed Cisco 2821 Routers at main sites and 891W Routers at Remote Offices
• Created site 2 site and Remote Access VPN tunnels
• Deployed VMWare Infrastructure 3.5 Cluster, Configured HA & DRS
• Created DMZ Zone for Exchange Front End Servers and Web Servers
• Configured RADIUS Authentication for Remote Access
• Created VLANS at each site to separate types of devices (Servers, Desktops, VOIP, Security Equipment)
• Deployed Asterisk VOIP system (SwitchVox)
• Deployed Keri Systems DoorsNXT Electronic Access Control System
• Deployed NetDVMS Network Video Surveillance System
• Deployed Axis Network Cameras at all sites
• Deployed Still Secure IDS
• Deployed Manage Engine OPManager and Kiwi Syslog Server to monitor network performance and firewall logs
• Documented all security Events, Network Infrastructure, Change Management

Confidential

Responsibilities:

• Managed Help Desk
• Windows 2000 & 2003 Server Administration
• AD upgrade from
• Deployed & Published Software via AD Group Policy
• Managed Domain Wide Windows Updates using WSUS and AD Group Policy
• Mapped Drives and Printers Using batch files and VB Scripts
• Used RIS and Sysprep Images to redeploy Desktops
• Exchange 2003 Deployment
• User Migration from Exchange 5.5 (2000) to 6.0 (2003)
• Managed Symantec Coporate Edition v9
• Deployed Symantec Endpoint Protection 10, Created Policies based on user type and applications used for FW, IPS, & Application Control
• Deployed ArcGis 8.3 for the Engineering Department
• Server Backups and Recovery Testing and Implementation