System Administrator Resume

SUMMARY:

Database Design
Independent Studies in Computer Science
Information Technology Capstone
Internet and System Software
Perl String Processing
Programming in C++
Programming in Fortran
Programming in Java
Programming in Visual Basic

TECHNICAL SKILLS:

Hardware: PC and laptop internal components, printer internals, routers, switches

Languages: Java, Perl, C/C++, Fortran, Visual Basic, TSQL

Networking: Programmed routers, ran wires between workstations, fixed RJ - 45 connectors to CAT-5 twisted pair wire, did phone punch down, and worked with diagramming and architecture design

Operating Systems: Windows Server 2016/2019, Windows 7/10, Ubuntu Server

Software: Genetec, Confidential, CCure, Commend, Nagios, MS Office Suite, MS Visual Basic, Nmap, Ethereal/Wireshark, WSUS, MS Visio, ConcentRICs, Citrix, Heat, BMC Remedy, Crystal Reports, Github Desktop, VMWare Confidential, Proxmox, AD/Group Policy, SCCM, SQL Server, Splunk, Tripwire, FortiADC

Web Design: Worked with various websites; helped with private school web page, designed pages for music related sites, performed upkeep on sites (raleighconvention.com and broadwayseriessouth.com), helped bands create sites and public image, designed page and PHP webstore for my own business using Zencart and WordPress

PROFESSIONAL EXPERIENCE:

System Administrator

Confidential

Responsibilities:

On PCI Leadership, Campus IT Directors, and Information Security Advisory Group committees
SME of custom reporting for the department, set up Jasper Reports and wrote the SQL back-end
Genetec and Confidential system set up, integration, and administration
Set up Nagios server for daily monitoring of over a three thousand end-points
Deep knowledge of Axis IP based cameras and Axis Device Management software
Set up and administration of multiple production CCURE 9000 systems
Building and deploying enterprise level servers
Remote site VPN hardware deployment
Commend intercom system deployment and SME of back-end

Technical Support Analyst

Confidential

Responsibilities:

Helped implement and administer Remedy for entire organization
Played a pivotal role on the Remedy data gathering team through data cleansing,, and administration
Crafted Crystal Reports from scratch for both Heat and Remedy
Worked directly with end users to troubleshoot problems
Sent out important distributions to entire organization
Helped with Exchange rollover from Netscape mail for entire organization
Pulled data out of Oracle database through SQL*Plus

Electronics Technician

Confidential

Responsibilities:

Repaired computer hardware including all internal replacements
Repaired laptops including LCD screen and motherboard replacement
Repaired printers including maintenance kits and internal components

System Administrator/Programmer

Confidential

Responsibilities:

Worked directly with users to provide support for daily problems
Provided upkeep on the network and servers
Ran cabling and worked on data and voice patching
Managed daily and weekly backups
Set up applications to work through firewall on the stub network
Mapped the network on CAD

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