SUMMARY:

• A Telecommunications professional with over thirteen years of experience. An Organized and effective project manager / engineer who can handle challenging projects. Effective communicator able to explain complex concepts and ideas to non - technical individuals. Proven ability to coach and lead cross - functional and virtual teams to achieve project results. Excellent analytical and diagnostic skills. Creatively solve problems and rarely escalate issues.
• Multitasking in fast-paced environment
• Team leadership
• Solid analytical capabilities
• Cooperative interdepartmental interface
• Network Planning & Engineering
• Assimilating and communicating complex information

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, Texas

IT manager ( Cloud based solutions ) / Security Compliance officer

Responsibilities:

• Managing a local team of 20 engineers / architects which are responsible for all internal / hosting IT services within the company
• Develop roadmap for IT strategy to convert all remaining physical servers to a “All” virtual platform, working with Development teams to help streamline applications with a focus on application security.
• Directly reporting to CEO to ensure all projects, KPI metrics and cost analysis are in line with companies expectations and profits.
• IT Governance and audit: Redesigning of general computer control framework, and operational controls within the company. Monitoring the effectiveness of the controls as well as evaluating the security assurance of all out sourced activities.
• Risk management: Developed IT process risk model based on inherent risk and process maturity.
• Improving collaboration and synergy between IT groups and Developers by creating “Networking Experts” to help capture reusable knowledge and to help promote synergy opportunities within future projects.

Confidential, Dallas, Texas

Confidential Cloud Services PKI Engineer / Security Compliance officer / Solutions Architect

Responsibilities:

• Acted as lead engineer in the design, implementation of Confidential Cloud Based Identity offerings ensuring security, availability, reliability and scalability for the applications and services.
• Design, Upgrade, and optimized Confidential Managed Service VMware infrastructure (ESX 5.5).
• Re-design Confidential Managed Services shared storage solution to use a tiered storage approach. (Netapp and EMC).
• Reviewed network architectures to validate multi - layered security.
• Implemented VMware Replication to drastically reduce disaster recovery deployment time.
• Identity and Access Manager Implementation for web services and portal applications.
• Configured and implemented PostgreSQL replication to reduce CA failover to less than 5 minutes.
• Lead, designed, and implemented Red Hat Directory Infrastructure to replace Critical Path directory solution.
• Provide leadership for all Incident Management efforts and lead the Incident Response Team.
• Conduct timely investigations in response to suspected information security breaches; ensure confidentiality of the investigation is preserved, tasks are assigned, and due dates and timelines are tracked.
• Facilitate the proper handling, reporting, and mitigation of data breaches and share duties to ensure the proper transmission, storage, and destruction of data.
• Worked extensively with Sales Team to produce cost per deployment (Dedicated, Shared, and Enterprise) by calculating the price per VM in our hosted environment.
• Provided costing information for all new RFP’s as well as legal advice for pending contracts.
• Developed and implemented executive dashboard metrics, reports and processes.
• Created Change Management process and escalation path for all SEV 1, 2 and 3 support issues.
• Provided Executive Leadership team with trending analysis per customer to help increase channel UP sales.
• Acted as Senior Compliance officer, reviewing all access rights, log files, and Nessus scans which were included in bi - weekly report to Executive Leadership.
• Created unified pricing for all Confidential Managed Services (Dedicated, Shared and Enterprise).
• Successfully promoted and won multiple big government contracts, HHS, TSA (Accenture), and Federal GSA.
• Monitor, review, and evaluate new and changing federal and state regulatory requirements and assist with designing, developing and implementing procedures, processes, and controls to ensure compliance.
• Provide leadership for the Information Security Program; mature and maintain the Information Security standard; report to the Board on the overall status of the Information Security Program.
• Provide strategic and tactical oversight of the Vendor Management Program; ensure compliance with all relevant laws and regulations.
• Led all aspects of IT risk and compliance assessments to HIPAA privacy and security policies and procedures including compliance to NIST and other applicable NIST standards.

Confidential, Irving, Texas

IMS Engineer, Network Architect

Responsibilities:

• Network planning, implementation and commissioning of lab customer lab IMS systems.
• Reviewed and performed all network and firewall upgrades.
• Commissioned and upgraded IMS core for end to end testing and .
• Provided Project management skills to ensure testing was completed in a timely manner with verifiable results.
• Ensured that standardized ITIL guidelines and methodologies were developed and documented.
• Provided security domains: Application, database, operating system, network, identity and access management, role management, event monitoring, intrusion detection, data loss prevention, incident response and forensics.
• Organized project implementation team to install (Power), commission, and integrate all NSN related solutions in the lab.
• Developed Network Architecture for Lab RF solutions, EPC core to e-NodeB
• Worked to convert lab systems to virtual product offerings, OSS, MMSC, IMS core.
• Enabled lab systems for cross functional testing, MOP, Ticket escalations, Product Feature testing.
• Created and maintained working 2G, 3G and LTE end to end network.
• Successfully led and executed the efforts surrounding a disaster recovery project for the Engineering Lab while accomplishing 15-minute recovery time and recovery point objectives; 50-60 project resources, including vendors.
• Performed research and analysis to formulate recommendations regarding technologies, products and solutions to fulfill requirements within the enterprise.
• Negotiated multiple vendor contracts pertaining to business continuity and disaster recovery.

Confidential, Irving, Texas

OSS Engineer / Technical Architect

Responsibilities:

• Architected, Commissioned and integrated Nokia OSS solutions (OSS versions 3.1 to OSS 5.0) for various Tier 1 customers (AT&T, C&W, TMO, Sprint, Verizon, US Army, BAE and Cingular).
• Led Lab feature testing for all variants of NSN OSS service releases.
• Performed various upgrades remotely and offered technical support for customers.
• Engaged in various troubleshooting projects to train and increase the performance of customer based OSS systems.

Confidential, Irving, Texas

R & D Engineer / Security Architect

Responsibilities:

• Oracle Database Administrator for Dallas R&D Symbian software repository.
• Senior Oracle Database Administrator for all local Dallas Databases.
• R&D Database Production Manager
• Senior Unix Administrator
• Global R&D Security group responsible for standards, implementation, and organization of security policies in Confidential R&D.
• Implemented Patch management, syslog server (log verification), IPS / IDS and developed in house java application to monitor system health.
• Architected, designed and implemented specific security technologies including; firewall, Single Sign On, antivirus protection, Configuration management, Asset management, and Network monitoring..
• Lead the enterprise definition and roll-out of the Identity and Access Management Solution to work towards automating access creation,, role-based access, and provisioning.
• Defined business workflows to support each US Business Unit in respect to Identity and User Access Management in performing Attestation, On-Boarding, Off-Boarding.