Citrix Support & Information Technology Resume

SUMMARY:

Significant experience implementing and maintaining Citrix technologies, processes, and performance Identifies areas of improvement and create scripting to minimize or eliminate redundant manual tasks

TECHNICAL SKILLS:

Technology and Tools: Functional with XCP - NG, Citrix Hypervisor and VMWare for supporting Citrix products Functional with Citrix XA/XD including versions 4.5, 5.0, 6.5 7.0, up to Current 2212 Functional with Citrix Provisioning (PVS), Machine Creation (MCS) and patching

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

Built and/or Supported more than 14 Citrix accounts on several continents
Developed and implemented tools and processes to minimize manual efforts
Managed Ticket Queues to maintain open issues to a minimum, usually zero
Updated Global Inventory systems to a high degree of accuracy
Developed scripting to evaluate multiple Citrix farms for security compliance
Brought several Citrix farms into security compliance
Published evidence of compliance, as required.

Confidential

Responsibilities:

Built and/or Supported multiple Windows environments in various locations including
Performed compliance evaluation for 5031 Windows servers, remotely
Many other assignments as required

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