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It Manager Resume

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Savannah, GA

OBJECTIVE:

  • To obtain a challenging and rewarding career in the Information Technology field as a Network Administrator, IT manager, or Project Leader.

TECHNICAL SKILLS:

Platforms: Win NT/95/98/ME/2000/XP/7, Window 2000 Server, Exchange,SQL Server 2005, Windows 2003 Server Std, SBS, and all versions of Exchange, Windows Server, 2008, 2012 R2, Apple OSX, VMWARE ESX 3.5,4.0, V Sphere 4. Citrix Metaframe XP or Presentation Server 3.0/4.0/4.5 XenApp, Linux/Unix Software Skills: Spam Software: GFI Mail Essentials, Baracuda Networks, Watchguard, Sonicwall. Terminal Server Application Mode and Citrix Metaframe XPa Clustered Server Farm.Security: E - mail Clients: Eudora, Lotus Notes, Outlook, Outlook Express Backup clients: Arc, Veritas Backup Exec, Stomp, Drive Image 7.0 Antivirus: McAfee, Symantec. Edition, Sophos, Trend MicroScan

Firewall Security: WatchGuard Firebox, Checkpoint SecuRemote VPN-1, Clicknet Remote Control, Cisco ASA, NetGear, Sonicwall SOHO, Adtran.Programming Languages: RPG, Visual Basic 6.0, HTML, Shell Script, SQL

PROFESSIONAL EXPERIENCE:

Confidential - Savannah, GA

IT Manager

Responsibilities:

  • Maintains organizations Virtual Server Environment to include Exchange, SQL, ERP, CRM, and Sharepoint Servers.
  • Directs technological research by studying organization goals, strategies, practices, and user projects.
  • Completes projects by coordinating resources and timetables with user departments and data center.
  • Verifies application results by conducting system audits of technologies implemented.
  • Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures.
  • Recommends information technology strategies, policies, and procedures by evaluating organization outcomes; identifying problems; evaluating trends; anticipating requirements.
  • Accomplishes financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.

Confidential - Savannah, GA

Network/Systems Administrator

Responsibilities:

  • Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
  • Install and configure systems such as supports DSN Administrative LAN/WAN applications or Asset Management applications.
  • Lotus Notes Administration with Sametime and Traveler
  • Contribute to and maintain system standards.
  • Research and recommend innovative, and where possible automated approaches for system administration tasks. Identify approaches that leverage our resources and provide economies of scale.
  • Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
  • Perform regular security monitoring to identify any possible intrusions.
  • Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
  • Perform regular file archival and purge as necessary.
  • Create, change, and delete user accounts per request.
  • Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.
  • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.
  • Upgrade and configure system software for various Enterprise Applications that are utilized to support the DSN per project or operational needs.
  • Maintain operational, configuration, or other procedures.
  • Perform periodic performance reporting to support capacity planning.
  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required
  • Maintain data center environmental and monitoring equipment.
  • Created and maintained both DNS entries and DHCP scopes as applicable.

Confidential - Savannah, GA

Network Engineer

Responsibilities:

  • Monitored and maintained an all Cisco infrastructure including 7200 series routers, 6500, 4500, 3750, and 3650 switches in an enterprise network supporting 2500 plus users
  • Designed, modified, and implemented new logical networks (VLANs) and physical networks to meet project requirements.
  • Daily monitoring of networking devices with SNMP polling via WhatsUp Gold suite and a custom written Perl ping script.
  • Installed and Configured Solarwinds Orion Network Configuration Manager to backup, archive and gather statistics of all networking devices on the enterprise network.
  • Monitored and maintained Cisco Wireless Control System with approximately 11 controllers (4400s, WiSM, 5500s) and over 700 access points.
  • Preformed complex troubleshooting when necessary on any networking device within the enterprise network.
  • Created and maintained both DNS entries and DHCP scopes as applicable.

Confidential - Savannah, GA

Network/Systems Administrator

Responsibilities:

  • Monitor and maintain a Large Network to include Windows and Linux servers Virtual VMware Center Servers.
  • Administrate MS Exchange Campus and Staff E-mail
  • Configure and develop a solution for network security
  • Configure, monitor, and maintain all network equipment. To Include Cisco Layer 3 and Layer 2 switches, ASA Firewalls, and Wireless Access Points.
  • Act as Level 3 Support for our Help Desk and for system critical issues.
  • Designed and Support two Active Directory Domains for the student and business networks

Confidential - Garden City, GA

Senior Network Engineer/Manager

Responsibilities:

  • Provide Technical Support for a broad range of diverse companies
  • Consult clients to meet hardware and software needs for the overall infrastructure of each company.
  • Install Voice Over IP for Mitel solutions and Layer 3 VLAN switching
  • Configure workstations, notebooks, Servers, Internet Access, and Firewall Security for clients.
  • Design various mesh, wireless, and converged network Infrastructures
  • Trained and managed Several Systems Engineers 5 years.
  • Clients Include: Hunter MacLean Law Firm, Dan Vaden Chevrolet, Bethesda Home for Boys, Hospice of Savannah, Confidential, Ports America, City of Savannah, City of Bryan Co.

Confidential - Savannah, GA

PC Technician; Help Desk Supervisor

Responsibilities:

  • Maintained all hardware and software on all workstations and network printers for the Corporate Headquarters and Division Offices.
  • Responsible for building computers and loading POS software for new stores nationwide.
  • Lotus Notes Administration
  • Setup and Maintain ISP accounts and Virtual Private Networking for Remote Users.
  • Responsible for supervision of two shifts of employees and directed support for 600 stores
  • Keep accurate inventory of all hardware and software.
  • Applications software support including Lotus Notes and various MS Office versions for Corporate Headquarters and Division offices.

Confidential - Garden City, GA

Computer Operator

Responsibilities:

  • Maintained two AS/400 midrange computer systems complete with T-1 data circuits to 45 offices nationwide. Responsible for backups and data recovery.
  • Performed routine maintenance on local area networks to include setup, testing, and troubleshooting of hardware and software applications
  • Personally trained 2 personnel to be self-sufficient operators
  • Worked 2nd shift, 3rd shift, and some weekends. Was responsible for submitting and checking Trial balance, General Ledgers, and Profit Loss Statements.

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