OBJECTIVE:

• To fulfill organized solutions engineering, in which providing exceptionally high quality leadership and dedication to satisfaction of customers, management and engineering teams. Also, achieve the highest goals of a company that empowers and rewards its employees for excellent service, consistent dedication and loyalty.

PROFESSIONAL EXPERIENCE:

Confidential - Broomfield, CO

Senior Technical Engineer

Responsibilities:

• VMWare vSphere vCenter, vCloud Implementation and Design. Installation, configuration, HA/DRS clustering & troubleshooting. vCenter, vCloud Management, Update Manager and profile ESXi Hosts. Configured shared storage, VMFS Datastores, Administered and migrated older infrastructure to virtual, applied security, fault tolerance and upgrades.
• Participated in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing.
• Linux administration on Redhat, SUSE, Debian. UNIX kernel diagnostics/debugging (at a level typically found in senior level 2 or level 3 UNIX support staff)
• Managed and implemented cross-network SANS solutions. Experience in installation, backup configuration and policy administration of SANS & Backup hardware (EMC2 Clariion CX4, VNX 5300 & VNX 5500. Storage management, installation and configuration. LUN management, zoning and fiber connections. HP Storage Solutions and StorSimple Cloud Replication
• Windows Server 2008/2012 (Domain Administration, DNS, DHCP, IIS, Group Policy, AD back up and restores. OS hot fixes and Upgrades, application installs and upgrades via group policy, Active Directory Architecture, Security Administration, Group policy, File Security, Powershell).
• SQL Server, Oracle, DB2 Administration. All database platforms that integrates with vmware products.
• Extensive product documentation and reporting.

Confidential - Pleasanton, CA

Web Systems Architect / DevOps

Responsibilities:

• State Fund is the largest provider of workers’ compensation insurance in California. Nonprofit government run agency with operations throughout the state from the San Francisco Bay Area to San Diego.
• Responsible for Level 3 Cloud Infrastructure operations, design, and engineering with a small platform UCS Flexpod Datacenter.
• Coordinated with R&D, Internal IT, Executive Staff and Business Users on all Web Front End application functional design, release deployments & upgrades within DEV, QA, PreProd and Production environments.
• Designed Internal IT processes for systems provisioning for new development release cycles. Responsible for maintaining architectural stability, enforcing security measures, testing, developing, and deploying new hardware, and related technologies following ITIL Standards and change management processes.
• Maintained systems 24/7 Production environments, including FlexPod Datacenter Infrastructure, Cisco UCS, Netapp Storage, VMware vSphere 5.1.
• VMWare VSphere 4.x/5.x Installation, configuration, HA clustering & troubleshooting. vCenter Server Management, Update and profile ESXi Hosts. Configured shared storage, VMFS Datastores, Administered and migrated older infrastructure to virtual, applied security, fault tolerance and upgrades.
• Monitored operating system performance and developing capacity planning and load management. Systems resource utilization, capacity growth and performance of VMs and physical servers across several sites around the Bay Area. Responsible for current and future VMware clusters including legacy farms and future use FlexPod farms.
• Created infrastructure and systems documentation. Interfaced with Network, SAN and backup teams effectively in building and maintaining VMware and physical environments. Also provided and tutorials for new employees.
• Performed regular maintenance functions on Windows Server 2008/2012 (Domain Administration, DNS, DHCP, IIS, Group Policy, AD back up and restores. OS hot fixes and Upgrades, application installs and upgrades via group policy, Active Directory Architecture, Security Administration, Group policy, File Security, Powershell).
• Configured Foglight (FxM) Experience Monitor for performance statistics and (FxV) Experience Viewer to track, record and replay web user sessions.

Confidential - Watsonville, CA

Senior Infrastructure Engineer / Project Implementation

Responsibilities:

• One of the largest diversified heavy civil contractors and construction materials producers in the United States. Headquarters out of Watsonville, CA. Senior Infrastructure Engineer for the regional IT Department and responsible for meeting project timelines, milestones and collaborating with development, operations, network and business analysts. Technical lead for all systems designs, implementation and upgrades.
• Maintained systems 24/7 Production environments, including computer hardware, systems software, applications software, and all systems configurations. Managing server resources: disk storage, CPU and memory utilization. Supported Server enclosure HP Blade Systems. HP Proliant DL360,380,385,580 Dell PowerEdge Servers located in Watsonville, CA and Navisite Datacenter, San Jose, CA.
• Performed regular maintenance functions on Windows Server 2008/2012 (Domain Administration, DNS, DHCP, IIS, Group Policy, User Accounts, AD back up and restores. OS hot fixes and Upgrades, application installs and upgrades via group policy, Active Directory Architecture, Security Administration, Group policy, File Security, Powershell).
• VMWare VSphere 4.x/5.x Installation, configuration, HA clustering & troubleshooting. vCenter Server Management, Update and Profile ESXi Hosts, P2V Physical to Virtual, vNetwork Distributed Switching & vDS & vSS Policies, Configured shared storage, VMFS Datastores, Administered and Migrated Virtual Machines, Security, Fault Tolerance and Upgrades.
• Oracle OVM 2.x/3.1 virtual architectural design and deployments. Built and configured all infrastructure and upgrades for Oracle Business Intelligence Enterprise Edition (OBIEE) and Oracle JDE E1.
• HyperV Virtualization on Server 2008/2012, high availability virtual machine management, design and deployments on SANS, NAS and Shared Storage over SMB 3.0 File Shares. Built and configured all infrastructure and upgrades.
• Managed and implemented cross-network SANS solutions. Experience in installation, backup configuration and policy administration of SANS & Backup hardware (EMC2 Clariion CX4, VNX 5300 & VNX 5500. Storage management, installation and configuration. LUN management, zoning and fiber connections. HP Storage Solutions and StorSimple Cloud Replication
• Senior Exchange 2007 & 2010 Administration. Database migration and maintenance, user mailbox administration, mail security and encryption, room and distribution group management.
• SharePoint 2010 Implementation. Content management, Multiple Web Front Ends, External Web Front End, Clustered SQL Server.
• Cisco UCS installation, management and administration. Network Engineering. Configuring and troubleshooting Cisco 6000 series network hardware administration.
• Develop computer information resources, providing for data security and control, strategic computing. Implement monitoring disaster recovery whereby protecting production systems from power failure whereby minimizing downtime. Solarwinds network performance and configuration. Server and application monitor.

Confidential - San Jose, CA

Senior Systems Engineer / Technical Lead

Responsibilities:

• Confidential provides full-service IT outsourcing solutions and cloud services to small, mid-market, and enterprise companies throughout Northern California.UIS provides IT Support San Francisco expert services to most markets including Financial, Venture Capital, CPA and Accounting, Law Offices, Architectural, Technology-based start-ups, Manufacturing, and Non-Profits.
• Served as the senior technical engineer for server teams to manage 300 Windows servers, 80 Linux, and 50+ VSphere 4.x/5.x Servers across the bay area. Third tier technical support for user support and server issues on 24x7 basis. Consulted by other administrators and engineers to resolve difficult troubleshooting issues. Internal subject matter expert for Cloud Services migrations, windows server administration, virtualization environments, Active Directory, and distributed server platform.
• Designed and administrated server consolidation program through use of VMware vSphere and vCenter. Designed the performance monitoring processes and improved disaster recovery processes to utilize virtualization benefits. Administered best practice process and procedures, and utilized PowerShell scripting to maximize administrative efforts and automation.
• Maintained computer networks within development environments, including computer hardware, systems software, applications software, and all systems configurations. Managing server resources: disk storage, CPU and memory utilization. Supported Server enclosure HP Blade Systems. HP Proliant, Dell PowerEdge Servers located at multiple datacenters in the bay area.
• Performed regular maintenance functions on Windows Server 2000/20 /64 bit) (Domain Administration, DNS, DHCP, IIS, PowerShell, user accounts, data back up and restores. OS hot fixes and upgrades, application software installs and upgrades, Active Directory Architecture, Security Administration, Group policy).
• Senior Exchange 2007 & 2010 Administration. Database migration and maintenance, user mailbox administration, mail security and encryption, room and distribution group management.
• Managed and implemented cross-network SANS solutions. Experience in installation, backup configuration and policy administration of SANS & Backup hardware (HP Storage MSA 2000, HP Storage Works)
• Administrator for multiple infrastructure Unix OS (Linux, AIX, Solaris, HP-UX servers)
• Vulnerability assessments, patch management and PCI Remediation
• Symantec BackupExec Enterprise Backup 12.5 & 2010. Backup and Recovery.
• Develop computer information resources, providing for data security and control, strategic computing. Implement disaster recovery whereby protecting production systems from power failure whereby minimizing downtime.
• Network Engineering. Configuring and troubleshooting SonicWall and Cisco network hardware plus firmware upgrades and network administration.
• SQL Server/MySQL Database Administration. Perform maintenance tasks, ran reports, query and edit tables as related to product software schema. Database upgrades. Backup up management and database recovery.

Confidential - Greenwood Village, CO

Host Delivery Manager / Environment Implementation Lead/ Cloud Services

Responsibilities:

• Worked within the leading provider of information technology and service solutions for the healthcare payer industry; TriZetto owns more than half of the insured population of the United States with offerings that include enterprise and component Cloud Services, hosting and business process outsourcing services, and consulting.
• Responsible for managing OS templates and base operating systems images to get up and running immediately based upon that environment's scalability and load balancing. Had base images created after applications were installed identical to "Amazon Machine Image (AMI)" which contained reconfigured applications, libraries, data, and associated configuration settings. Configured security and network access to the environments similar to Amazon EC2 instances and managed Web Services. Determined whether the environments needed to run in multiple locations, utilizing static IP endpoints, or attach persistent block storage to those instances created. Allocated resources based upon usage consumption to minimize costs and overhead.
• Responsible for project implementation and delivery of all hosted client environments of TriZetto Solutions for TriZetto clients. Managed systems implementation throughout the project life cycle, delivery and hand off to production application support. Worked as a technical lead along with systems architect, environment provisioning and client lead.
• Overseer network configuration and engineering, systems provisioning, underlying database deployments, implementation processes, the ongoing operational processes and technical infrastructure requirements.
• Managed deployment TriZetto application environments throughout multiple regions (Development, Pre Project Model and Production) for multiple large clients. Worked directly with R&D product development. Managed TriZetto Environment change packs, upgrades, custom code deployments and code revisions utilizing PVCS.
• Worked in unison with environment provisioning utilizing virtual VMWare ESX server farms and HP Proliant Server Solutions, HP Storage Works for hosted server environments. Managed deployment and scheduled regular maintenance on Windows Server 2008 Environments (32/64 bit) (Domain, user security, data back up and insured environment stability. Managed deployment of OS hot fixes and upgrades, active directory architecture and group policy.
• Managed SQL Server 2008 database configuration and Microsoft BizTalk Server environment communication. Scheduled maintenance tasks and created reports as related to product software schema. Managed Database upgrades, backup up management, 24/7 environment monitoring and database recovery.
• Utilized Onyx Support Ticketing System, HP Service Desk to manage change controls, approval processes and track timely work order completion, Oracle ERP project billing and time tracking.

Confidential - Denver, CO

Senior Systems Engineer

Responsibilities:

• Company hosting patented work from home technology with clients Microsoft, Microsoft Xbox, HP, Wal-Mart, Venetian, Netflix, Confidential, Cigna, Green Dot, Sprint, Lowes, AARP, Banana Republic, GE, Sam’s Club, CNBC, GAP, Old Navy and Nutrisystem
• Maintained computer networks within development environments, including computer hardware, systems software, applications software, and all systems configurations. Managing server resources: disk storage, CPU and memory utilization. Supported Server enclosure HP Blade System 3000. HP Proliant DL360 G5/G6, Dell PowerEdge Servers located at ViaWest and Sungard Datacenters.
• Performed regular maintenance functions on Windows Server 20 /64 bit) (Domain Administration, DNS, DHCP, IIS, Powershell, user accounts, data back up and restores. OS hot fixes and upgrades, application software installs and upgrades, Active Directory Architecture, Security Administration, Group policy).
• Senior Exchange 2007 Administration. Database migration and maintenance, user mailbox administration, mail security and forced tls encryption, room and distribution group management.
• Managed and implemented cross-network SANS solutions. Experience in installation, backup configuration and policy administration of SANS & Backup hardware (HP Storage MSA 2000, HP Storage Works)
• Symantec BackupExec Enterprise Backup 12.5 & 2010. Backup and Recovery.
• Develop computer information resources, providing for data security and control, strategic computing. Implement disaster recovery whereby protecting production systems from power failure whereby minimizing downtime.
• Network Engineering - configuring and troubleshooting Cisco network hardware plus firmware upgrades and network administration. (Cisco Firewall ASA 5510, Cisco Catalyst 3750G, Cisco Wireless 4400 Series)
• Image application implementation utilizing VMWare ESX server farms. Support production and development server environments.
• Citrix XP Presentation Server 4.5, XenApp/XenServer administration and troubleshooting. User session management for over 450+ daily sessions and monitoring.
• SQL Server/MySQL Database Administration. Perform maintenance tasks, ran reports, query and edit tables as related to product software schema. Database upgrades. Backup up management and database recovery.
• SharePoint Administration, ServiceWise, Epicor Financials installation, configuration and administration
• HP Sitescope and What’s Up Gold Administration and Monitoring
• GFI LanGuard Vulnerability assessments, patch management and PCI Remediation

Confidential - Boulder, CO

R&D Systems Analyst III

Responsibilities:

• Network infrastructure and migration design according to operational requirements of the existing the corporate network architecture. Defined user, data, and process interactions, considering the processes and entities defined and their relationships to the end users of the network. Examined operational and performance requirements necessary to support an isolated R&D engineering network, in areas such as availability, reliability, system performance, and security. Defined the requirements associated with recovering from network disasters. Provided organizational ideas for enhancement, replacement, and application of existing hardware and technology given the organizational and technical system boundaries and interfaces as well as created technical standards and network operating policies
• Performed regular maintenance functions on Windows Server /64 bit) (Domain Administration, DNS, DHCP, user accounts, data back up and restores. OS hot fixes and upgrades, application software installs and upgrades, Active Directory Architecture, Security Administration, Group policy).
• Develop computer information resources, providing for data security and control, strategic computing. Implement disaster recovery whereby protecting production systems from power failure whereby minimizing downtime.
• Maintained computer networks within development environments, including computer hardware, systems software, applications software, and all systems configurations. Managing server resources: disk storage, CPU and memory utilization.Supported Server enclosure HP BladeSystem 3000
• Managed and implemented cross-network SANS solutions. Experience in installation, backup configuration and policy administration of CommVault Enterprise Backup. SANS & Backup hardware (HP Storage MSA 2000, HP Storage Works)
• Network Engineering - configuring and troubleshooting Cisco network hardware plus firmware upgrades and network administration. (Cisco Firewall ASA 5510, Cisco Catalyst 3750G, Cisco Wireless 4400 Series)
• Image application implementation utilizing VMWare ESX 3.x server farms. Support production and development server environments.
• Citrix XP Presentation Server and Citrix XenApp administration and troubleshooting
• SQL Server/MySQL Database Administration. Perform maintenance tasks, ran reports, query and edit tables as related to product software schema. Database upgrades. Backup up management and database recovery.
• Version control installation, configuration and administration (PVCS, ReqPro, SVN Subversion)
• Install, administer and configure Engineering applications (OraCAD, Solidworks,, PADs, Altium)
• Collaborate with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve department problems and issues that arise
• End user support.

Confidential - Lakewood, CO

Senior Software Support Specialist / and Product Implementation

Responsibilities:

• Front line customer support. Medical Device Software (Web Interface with Backend Oracle 9i/10g) implementation and product support. Project Management - coordinated, direct, and deliver onsite customer programs. Created and generated documentation on installation, processes, and . Assisted in clinical trials including the design of trials, site selection, and of site participants. Performed ongoing market assessments on the customer technical needs and problems and worked exclusively with Research and Development on fixes for patches and upgrades.
• Oracle 9i/10g Database Administration. Perform maintenance tasks, ran reports, query and edit tables as related to product software schema. Database upgrades. Backup up management and database recovery.
• Assist customer software product implementation with VMWare ESX/GSX environments. Support production and development server environments. Establish software development-testing environments whereby installing and configuring systems images; then establish image baselines for software installation testing and quality assurance. VMWare ESX/GSX/Workstation.
• Performed regular maintenance functions on Windows Server 2000/2003 (Domain Administration, DNS, DHCP, user accounts, data back up and restores. OS hot fixes and upgrades, application software installs and upgrades, Active Directory Architecture, Security Administration, Group policy).
• Quality Assurance testing internally utilizing VMWare and Acronis True Image as tools to simulate various customer environments to check before deployments or trouble new or existing software issues.
• Created internal job process documentation from new employee implementation and development.
• Collaborated with engineers within research and development in the design, development, and building of prototype test environments, test protocols/procedures, and monitoring strategies for Vista Information Systems and Atreus System Manager.
• Image application implementation utilizing VMWare ESX 2.x/3.x server farms. Support production and development server environments. Establish software development-testing environments whereby installing and configuring systems images; then establish image baselines for software installation testing and quality assurance. VMWare ESX/GSX/Workstation 5. Symantec Ghost 9/ Enterprise Console. Acronis True Image Server.
• Performed regular maintenance functions on Windows Server 2000/2003 (Domain Administration, DNS, DHCP, user accounts, data back up and restores. OS hot fixes and upgrades, application software installs and upgrades, Active Directory Architecture, Security Administration, Group policy).
• UNIX systems administration; system installation and configuration, printing systems, fundamentals of security, installing third-party software. UNIX System Administration. Install, configure, and administer Solaris 8, Enterprise Redhat 9, Linux 7.2.
• Familiarity with fundamental networking/distributed computing environment concepts; can configure NFS and NIS, can use nslookup or dig to check information in the DNS, understands basic routing concepts. Network Scan tools and vulnerability Assessment reporting and testing. Oversee master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
• Configured and implemented routers, switches, and VPN firewalls.
• Develop computer information resources, providing for data security and control, strategic computing. Implement disaster recovery whereby protecting production systems from power failure whereby minimizing downtime.
• Managed and implemented cross-network SANS solutions. Experience with operation and administration of Windows NT or Windows 2000 systems Experience in administration of complex SAN environment
• Citrix XP Metaframe/Citrix XP Presentation Server administration and troubleshooting
• Install, configure, and administer IIS, Apache, and ftp servers. SharePoint Services Configuration
• SQL Server 2000/2005 Administration, Oracle 9i, Oracle 10g
• Visual Source Safe administration, troubleshooting, and backup and recovery.
• Maintained computer networks within development environments, including computer hardware, systems software, applications software, and all systems configurations. Managing server resources: disk storage, CPU and memory utilization.
• Meet with department heads, managers, supervisors, vendors, and others, to solicit cooperation and resolve department problems and issues that arise.

Confidential - Lakewood, CO

Network Security Specialist / Systems Administrator / Remote Technical Support

Responsibilities:

• Utilized Remote Access VPN and provided tier 1,2,3 technical support to over 20 locations comprising of over 800 desktops spanning 4 states from a central monitoring center located in Denver, Co. Generated reports and recommendations along with frequent panel reports and formal presentations concerning actions, progress and deployment.
• Performed and analyzed network vulnerability assessments, monitored for intrusions and hack attempts. Managed and disabled Microsoft exploits, implemented active directory assignment permissions, rights, and file access configuration; limited exterior public access, minimized open ports, ran patches & updates, allocated and minimized services, implemented Network & Host IDS intrusion detection software and notification, and established methods of monitoring data traffic within, to and from the network. Manual detection and removal of Spyware, Aware, Trojans, Viruses, and Worms through registry, services, processes and modified scripts. Monitored for TCP, UDP, SYN, Port scans while looking for suspicious activity through Intrusion Detection Systems like Snort 2.0 and ELM manager and vulnerability scans such as Retina and LanGuard.
• Network design, installation and configuration of firewalls, routers, switches & hubs. Implementation of point-to-point encryption in conjunction with home-to-business or business-to-business VPN tunnels. Router, firewall, DMZ configuration in a multi web server and mail server environment.
• Installation, operation and troubleshooting of operating systems, Windows 95, 98ME, 98 S.E., 2000 Professional, XP Home & Professional, Novell, Linux Administration and installation of RedHat, Mandrake, Lindows, Debian, Knoppix and Knoppix Security Tools.
• Installation, administration, troubleshooting and numerous migrations from Windows NT 4.0 to 2000 Server, and 2000 Advanced Server to Server 2003 Enterprise Small Business Server. Windows NT 4.0, 2000 & 2003 Domain Administration. Implemented & monitored network security, administered, installed and maintained the local/remote network and domain. Configuration of Active Directory global catalog replication policy and schedules, Domain Sites and services, Configured group policy user and computer access, security and administration. DNS, IIS, FTP sites, Web server, Routing and remote access, VPN, Radius, Port Mapping, DHCP, WINS, Remote-Installation-Access-Administration, Domain IPsec, Network Monitor, Clustering, Domain access and security over VPN.
• Installation, Administration, Migration of Microsoft Exchange 5.5, 2000, & 2003. Configuration of private and exterior network email sending and retrieval POP3, SMTP, IMAP connectors. Implementation of Exchange 2003's Intelligent Message Filter (IMF) server spam filter. Batch script formulation, assignment, execution. Exchange performance tuning, supervision, and security configuration. Outlook, Outlook Express, Thunderbird, Pegasus email account set up, mailbox backup Import/Export performance maintenance, and mailbox management.
• Methodology of various object oriented programming tools such as C++, Visual Basic, Java, and SQL utilizing database software including Centerpiece, SQL Server, SQL Pervasive, and Oracle. Installed, configured, managed and migrated Peachtree, QuickBooks, Phoneslips, BusinessWorks, JobBoss, Crystal Reports, Prism, and Goldmine data and configuration.
• Planning and installing Citrix Technologies MetaFrame Release 1,2,3. Administration Using the Citrix Management Console. Licensing, Installing and Publishing Applications. Load Management and Security. ICA Client and The Program Neighborhood. Printing, Internet Connectivity and NFuse. Monitoring and Troubleshooting

Confidential - Davie, FL

Help Desk Support / Systems Support

Responsibilities:

• Established, monitored, and maintained network communications systems; including the installation of network lines and adapters. In addition to the installation of ISDN/IP video conferencing equipment, along with testing, calibration, verification and maintaining the systems networks. Generated reports on connectivity and bandwidth. Remote and onsite technical support.
• Provided on call Help Desk Technical Support for desktops and laptops for all branching colleges involved with distant learning classes. Assisted staff and students with all Microsoft Office applications such Visio, Access, Word, FrontPage, Excel, PowerPoint, and Publisher.
• Installation and network configuration of hundreds of desktops as new buildings were created on campus. Installation, operation and troubleshooting of operating systems, Windows 95, 98ME, 98 S.E., 2000 Professional, XP Home & Professional. Assisted in new server installation whereby migrating active directory to replacing systems. Managed and administered active directory. Enforced user account policy through group policy whereby restricting lower level users from executing administrative tasks.

Confidential

Business/Technical Consultant

Responsibilities:

• Consulting agreement sponsored by Florida International University to monitor, research present business practices. Mandatory reports upon progress and recommendation were submitted at each day's end. Of those examined were operations, customer client relations, financials, web production quality and execution performance. Closing the contact, a full Strategic Analysis was presented finalizing overall synopsis and Executive Report.