Skills

MS Exchange Server 5.x, 2000, 2003 ,2007 2010, Microsoft NT Server 3.x - 4.0, 2000, 2003 and 2008 Server, Active Directory, Terminal and Cluster Servers, Windows 3x, Office 95, 97, 2000, 2003, 2007, 2010, Live Communication Server LCS , Office Communication Server OCS , Lync 2010, VBScript, PowerShell,WSH, Lotus/Domino client and server, RAS, BES - Blackberry Enterprise Server, HP Openview, Altiris, Microsoft Transporter Suite, Quest Migration Manager formerly Aelita Migration Software , Priasoft Migration Suite for Exchange, NetiQ Exchange Migrator. SAN, DAS and NAS Storage configuration VMware 1.x - 5 ESXi vSphere

Work History

Sr. Exchange Engineer

• Designed and architected the Exchange Server from 2007 for the 35,000 user seat to Exchange 2010 with a highly available, fault tolerant infrastructure
• Deployed new Exchange Servers into the production environment using a multi-phased approach
• Enhanced stability, performance, and availability while consolidating servers and centralizing administration to reduce support costs
• Designed, planned, implemented and documented Office Communications Server 2007 OCS pilot and production implementations at enterprise-level clients
• Implementations included IM, enhanced presence, and conferencing, enabling the companies to save hundreds of thousands of dollars in lost time and travel expenses
• Planed and implemented Microsoft Online Services Business Productivity Online Suite migration
• Demonstrated the features and benefits of mobile management solution to prospective customers
• Planned and implemented Proof of Concept environments for prospective customers
• Addressed customer and prospect technical questions regarding architecture, implementation, and administration of mobile management solution
• Provided Tier 3 engineering Exchange Server support for 35K internal customers
• Mitigated BPOS connectivity and functionality issues

Confidential

Exchange Engineer

• Prepared Lab environment of 2007 and 2010 co-existence environment for 8,400 users
• Resolved issues during co-existence, like mail flow, and Outlook calendar issues and stabilized co-existing environment
• Planned and implemented DAG among databases on 6 mailbox server for fault tolerance and failover
• Used Exchange Pre-Deployment Analyzer to scan the whole network environment and corrected issues before the upgrade
• Deployed an enterprise version of Lync 2010 Enterprise with multiple front end, director and monitoring archiving servers
• Worked and helped with Cisco routers setup and configurations
• Worked on Active Directory and created and implemented Group Policies
• De-commissioned exchange 2007 CAS and HUB Transport 2007 servers
• Helped with End-User training and issues using Outlook 2010

Confidential

Messaging Engineer

• Implemented and configured Exchange 2007 on Servers throughout Client sites as well as moving user mailboxes
• Provided support for over 75 servers, 3,500 users and 5,000 mailboxes
• Setup Lotus Notes gateway and SMTP connectors to support coexistance of Lotus Notes with Exchange environment
• Handled mobile messaging applications such as GoodLink and Blackberry
• Monitored Exchange and Lotus Notes backups performed manual TSM backups and restores as needed
• Provided Tier 2 support for users, tracked via Peoplesoft CRM
• Provided general system administration duties in a Windows Active Directory environment
• Created and re-certified Lotus Notes ids managed access to Notes and Domino databases
• Produced appropriate documentation for application deployment, configuration, and related processes

Confidential

Windows Server Administrator

• Moved mail boxes using Power Shell script
• Administered Exchange 2007 server
• Built and administered Exchange Server 2007
• Installed all 3 Microsoft.net 2.0, Management Console 3.0, Microsoft, Windows PowerShell
• Prerequisite on Server 2003 before installing Exchange 2007
• Installed all 4 servers Role Client Access, Hub Transport, Mailbox Role, and Exchange
• Installed on a new Server 2003 Edge transport Role and kept the new Server in a Workgroup
• Able to create users accounts using VB or Power Shell Scripting
• Installed and configured Symantec Anti-Virus 10.x on Windows Server 2003
• Maintained all Intel Servers and Upgraded patches as required
• Built and configured Cisco Router's 3750, 3600 series
• Created VPN using Company Procedure from start to finish
• Maintained all Web Sphere MQ Series Scripts Windows based environment
• Monitored all Wintel Servers running Windows and Linux environment
• Strong Familiarity with TSM server
• Build Windows 2008/ R2 Server from start to finish
• Installed and configure IIS 6.0
• Installed .SVC services

Self-employed Consultant

Confidential

• Troubleshot and repaired PCs with Microsoft windows operating systems and softwares.
• Assembled and sold personal computers and servers to clients.
• Administration of windows server 2003 DNS, DHCP, IIS , including installation, upgrades, documentation, monitoring and troubleshooting. Trained customers as needed.
• Designed and Implemented complete networks of more than 250 computers, comprised of:
• Windows SBS 2003/2008 Server as Domain controllers, File server ,FTP server ,Exchange 2003,
• Windows2003/2008 as a terminal server, Web server using IIS 6.0 and SharePoint, Application server
• Windows 2003/2008 Server configured to support Routing, Remote Access and deployment WDS.
• Windows SBS 2003/2008 configured to support Remote Web Workplace and OWA, VPN
• Windows XP/Vista/7 as clients with Microsoft Office 2003/2007

Confidential

Network and system administrator

• System administrator under Windows NT 4.0, windows 2000 and 2003 Server for NIIT National Institute of Information Technology-West Africa .
• Worked as a Team member to plan, setup, and configure a Network with windows 2000 of the entire school for NIIT, a network over 250 computers.
• Performed hands-on administration, monitoring, and troubleshooting of Local Area network LAN , resulting in optimum performance and minimum downtime.
• Created proactive procedures for problem preventions and resolutions.
• Performed desktop migration from Windows 98/NT4 to Windows 2000. Provided technical support for corporate client/server systems
• Designed and Implemented complete networks including installation, upgrades monitoring and troubleshooting.
• File server and FTP server
• Exchange 2003
• Windows 2003 Server as a terminal server
• IIS 6.0 /7 Server
• Configured Windows 2000 /2003 Server to support Routing and Remote Access.
• Virtual Private network

Training and Instruction:

• Trained Ghana Telecom IT Staff, programming and managing SQL Server 7.0 and Microsoft office 2003.
• IT instructor for the National Institute of Information Technology ,lectured students in Word, Excel, Access, PowerPoint, Windows NT 4.0, Windows 2000,Windows XP
• Programming : SQL Server , Java, UML, Visual Basic, C
• Tutored students with their projects in distributed applications using VB 6.0, Visual C , Java, C