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Sr. System Engineer Resume Profile

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Dubuque, IA

Summary:

A dedicated and responsible IT Professional over 10 years of experience in building and implementing new systems as well as overseeing systems migrations/upgrades, develop and implement effective deployment strategies. Takes on additional responsibilities and meets new challenges as a result-focused team player making strong contributions to long-term business success.

Technical Skills:

  • Virtualization- VMware VSphere ESXi5/ESXi4.1/4.0/ ESX 3.5, Hyper-V, Virtual Infrastructure 3, vCenter server, vCloud Director, V Shield Edge, Storage Replication, Events and Alerts, VDI, vMotion. HA, DRS, Storage vMotion, MS SQL, Active Directory, MS Exchange, IBM Tivoli Set ITM, ITLM, TDI, TEM, SEA, TAD4D, TADDAM
  • Novell to Microsoft Conversion.
  • Novell Platespin Convertor for P2V and V2V conversions
  • VMware Converter for P2V and V2V conversions .
  • Windows Server 2008, 2003, 2000, NT TSE, NT EE Build, AppV.
  • ITM IBM Tivoli Monitoring , SEA Storage Enablement Assessment , TSM Tivoli Storage Manager , SRM Storage Recovery Manager , TEM Tivoli Endpoint Manager installations.
  • Mcfee.
  • Desktop Operating System- Microsoft Windows 98, 2000, Win XP sp2, Vista, Windows 7
  • VM Management using Virtual Center using Virtual Center, SCVMM, Citrix XenApp 6.5, Citrix NetScaler, Oracle Virtual box, PuTTY and monitoring of environments using SCOM.
  • Worked with UCS Manager to configure IP Pools, Vlans, vNICs, Boot Policies, Server Pools, VSAN, VHBA, KVM Access and Management Console. Also Configured Service Profiles on UCS Server
  • Server services Active Directory, DNS, DHCP, TCP/IP and LAN/WAN Admin
  • Expertise in Exchange Server 2003/2000 Administration and Implementation.
  • Expertise in Migration from Exchange Server 5.5 to Exchange Server 2003.
  • Dell Power Edge/UCS Blades/HP C7000 SeriesBL/DL/ML Servers, HP Itanium and Stratus FT Servers setup and OS support.
  • Administration of Citrix XenApp and Terminal Services.
  • Boot from SAN and Multipathing.
  • Disaster Recovery, Bare Metal and Redbook server and file level restores.
  • Windows / VMware 1st and 2d level support.
  • Clustering Solutions - Microsoft Cluster Services multi-node clusters for mission critical
  • File Systems, Database, and Applications.

Employment History:

Confidential

Sr. System Engineer

  • Windows 2000 / 2003/2008 R2/ 2012 R2 Servers Build, Active Directory administration.
  • Responsible for Daily Active Directory Administration and GPO Group Policy Objects
  • Perform 2nd and 3rd level Problem analysis of systems and subsystems for global clients via Remote Connections to Windows Versions 2000, 2003, 2008 and 2008r2 server based Systems.
  • VMWare VC, and Citrix, It is my responsibility to resolve issues for my clients computing systems, finding the root Cause of issues, suggesting and performing required steps to resolving those issues and documenting necessary Changes.
  • Experienced in establishing and implementing technology strategies and technology solutions for business problems ITIL framework, it is my responsibility to understand the stability necessary for production systems and their effects On users and their working environments.
  • Along with initial project management, I am responsible for server builds Server2003, 2008, 2008R2 , VMWare 3.5, 4.0 and v5 and evaluation of resultant application installation, performance monitoring and analysis. I also build support and maintain global server, desktop and laptop images and deploy these images using Ghost, WDS, SCCM with MDT and other deployment mechanisms, while maintaining documentation for all processes, editing and updating scripts and configurations for systems.
  • Responsible for VM management using Virtual Center, SCVMM, Citrix XenServer, Oracle VirtualBox, PuTTY and monitoring of environments using SCOM.
  • Understanding the Global Delivery Format GDF and performance metrics while relying on proven troubleshooting methodologies and practices coupled with outside the box analysis and theory.
  • Responsible to do Pre Check and Post check of clients servers take the copy of .csv files before and after Installations.
  • Installations on Clients servers ITM, SEA, SRM, TSM and TEM. Tivoli tools set
  • Server Build, Installation, Configuration, Administration, troubleshooting and maintenance of VMWare virtual infrastructure ESX4.x and ESX5.x plate forms.
  • As a VMWare and Windows Admin supporting Transition and Transformation Organization in support of server implementation to Include hardware and operating system configuration, installation of applications, installation of supported vendor and IBM Tool set, Problem management resolution of issues and security compliance of systems for production readiness.
  • Extensive knowledge VM Active Directory administration Group Policy IIS Understanding of Windows Security User and Group Administration Domain Trust.
  • Responsible for managing Windows IIS and VMware.
  • Trouble-shoot existing websites and document causes and resolution.
  • Implement IPSec Policies for communication from external, internal sources and destinations.
  • Installation, configuration, administration, troubleshooting and maintainence of VMware virtual infrastructure ESX 3.x and ESXi 4.x vSphere platforms.
  • Responsible for Vmware SRM resources to do scripting and testing.
  • Extensive knowledge VM Active Directory administration Group Policy IIS Understanding of Windows Security User and Group Administration Domain Trust.
  • Provided real time coordinated configuration of network and security service virtual machines and cloud computing.
  • Implemented infrastructure, identified migration candidates and established the new Virtual infrastructure utilizing VMware vSphere suite 5.2 bundled with ESX hosts, vCenter Servers on UCS Servers.

Confidential

Sr. System Engineer

  • Windows 2000 / 2003/2008 R2 Servers Build, Active Directory administration.
  • Extensive experience in a Microsoft Hyper-V environment, with regards to setup, configuration and administration of Host and Guest Operating Systems.
  • Installation, Configuration and Deployment Microsoft Hyper-V, Work with 54 Nodes.
  • Troubleshooting MS Cluster Knowledge of SCOM, McAfee, TSM and SCCM.
  • Provide support for Microsoft Hyper-V environment like live migration.
  • Creation and managment of Virtual Machines and Templates.
  • Responsible for managing Windows IIS and VMWare .
  • Creation of clusters for HA High Availability, DRS Distributed Resource Scheduling and vMotion. Manage VMware virtual infrastructure with Virtual Center Server 4.x .
  • Conversion of physial servers to virtual environment using P2V and VMware Converter.
  • Administering rights for Users and Groups for VirtualCenter access.
  • Install OS on VM Install Application App moves to Operations Provide second level support for app this is not app functionality, it is infrastructure that is supporting the app
  • Created and configured new VMs for SharePoint, Business Objects and PeopleSoft applications as per their requirements.
  • VMware administration - Implementation, Multi-pathing, Performance tuning capacity management.
  • VM cluster administration - configuration, Load balancing, administrating physical and virtual network connectivity.
  • Involved in planning implementation of new vm infrastructure at Singapore site and revamping the existing vm infra at Weilberg Germany , Israel Lauren sites.
  • Coordinated Implemented the UCS Migration project Migrated old VM infrastructure from HP Blade System to the new Cisco Unified Computing System UCS Blade Servers.
  • Involved in the planning and Implementation of Disaster Recovery at the Milpitas Datacenter. Built a parallel and redundant VM Infrastructure and migrated tier-1/critical application VMs. Rebuilt Root Domain Controller that was corrupted , All the physical and Virtual servers were brought online as per the policies, and the services were restored to normalcy within 32 hours of the Disaster caused by fire at the Milpitas Data Center.
  • Perform advanced trouble shooting of Windows AD/ VMware failures - L3 level support.
  • Handle escalations from L2 incident Management team.
  • Coordination on Problem analysis and providing RCA Root Cause Analysis .
  • Plan, execute and report Availability, Performance Capacity management of Wintel servers and services.
  • Schedule the task automate through Power shell Scripting.
  • Coordination with vendor / Service provider for problem resolution.
  • Change Impact analysis and Change coordination
  • Strong Understanding of ITIL Process.
  • Resolving Windows Cluster incidents and problems.

Confidential

Windows VMware Administrator

  • Provided application teams secure and patched systems within the proper OS and middleware software lifecycle standards
  • Maintained and patched a robust and burgeoning VMware 3i environment of over 100 hosts and 1600 VMware guest operating systems hosted on enabling SAN technologies such as EMC, HP, and NetApp SAN storage solutions.
  • Patching using BigFix Enterprise Management software for 3500 physical and virtual servers monthly. Maintain security and functionality of the Intel/AMD based server environment. Maintain server patching documentation methodology.
  • Responsible for managing VMware environment ,knowledge of implementing VMware HA,DRS
  • Performed P2V, V2V migrations using VM Convertor.
  • Troubleshooting Windows OS, VMware ESX 3.5/4.0 and application issues. Provide 1st and 2nd level support for critical IT business emergencies and issues.
  • Experience working in a high-availability clustered environment
  • Detailed Windows Server, VMware, x86/x64 hardware qualifications, and proof of concept testing to include Windows DFS, Clustering technologies, McAfee ePolicy agent deployments and file exclusions, and immense TSM/CBMR Backup troubleshooting skills.
  • Working knowledge of Load Balancing, Vmotion, Storage Vmotion,HA, DRS Memory Virtualization.
  • Experience in TCP/IP connectivity and x86/x64 Operating System troubleshooting, installation, configuration and support of business application software suites
  • Along with initial project management and maintenance, it is my responsibility to evaluate, design, build, and test desktop, laptop and server images globally and deploy these images using Ghost, WDS, and other deployment mechanisms, performing scripted KiXtart and VB scripting, while maintaining documentation for all processes.
  • Maintaining enterprise inventory database and providing information via SQL query is also part of my responsibility.
  • Provided Backup Recovery support using TSM Tivoli Storage Manager , Autosys, CBMR Cristie Bare Machine Restore , TBMR Tivoli Bare Machine Restore .
  • Managed, harmonized, improved operational procedures, processes, and documentation as it is related to change management, problem, incident, and release management within strict accordance with globally adopted and site SOP
  • Participated in IT systems Disaster Recovery and high availability planning for business clients.
  • Follow highly technical documentation and knowledge on Windows Cluster technology for all current versions of the Windows Server Operating System. This includes Windows Server 2008 fail-over MS Cluster Technology utilizing boot from SAN systems and complex network requirements.
  • Install and maintain Stratus FT series fault Tolerant systems running Windows Server 2003 2008 and 2010 Operating Systems.
  • Migration from Exchange Server 5.5 to Exchange Server 2003.
  • Installation and Configuration of Exchange Front-end Backend architecture.
  • Schedule the Overnight task through Power shell Scripting.
  • Active Directory users, groups, and computers including delegate ing authority and applying permissions to various member servers' nomenclature.
  • Provided 1st and 2nd level 24x7 after-hours supports to application and infrastructure teams via hot pager assignment every five weeks.

Confidential

Window Systems Engineer

  • Windows 2000, 2003 and 2008 Servers Clients utilizing multiple domains and client configurations.
  • Built and deployed Windows 2003 Servers and Active Directory infrastructure.
  • DNS, WINS and DHCP for Microsoft OS.
  • Microsoft Exchange including installation, maintenance and upgrades from 5.5/2000/2003/2007
  • Experience in Providing advanced troubleshooting for VMware ESX 3.5 / NetApp SAN/NAS environments
  • Experience in Operational Support of the VMware 3.0 and 3.5 Infrastructure
  • Responsible for configuration and management of VMware virtual center,VMware HA,VCB,Automated provisioning and VMware clustering.
  • Responsible for Managing VMware connectivity with shared storage SAN solutions
  • Coordinated and implemented disaster recovery policies, procedures. Implemented archival services Arc serve / Backup Exec
  • Experience Capacity management Support
  • Experience in configuration of windows 2008/2008 R2 servers to meet business requirements may include OS, IIS, SQL, .NET and other applications.
  • Expertise in Creates and maintains customer loyalty by serving customers above and beyond their expectations.
  • Responsible for OS upgrade, Patching and migrations.
  • Responsible for the procurement of systems infrastructure hardware, servers, and software.
  • Responsible for virtual server analysis and capacity planning and testing for the remote office's LAN/WAN environment.
  • Responsible for Citrix Server infrastructure software support.
  • Experience with IIS and SQL Server 2008 and good knowledge General knowledge of DNS
  • Experience in troubleshoots and resolves moderate system service issues and OS level issues

Confidential

Role Description

  • Schedules and coordinates level-appropriate maintenance.
  • Expertise in Creates and maintains customer loyalty by serving customers above and beyond their expectations.
  • Responsible for Windows 2000/2003 server, DNS, and TCP/IP support.
  • Experience with IIS and SQL Server 2003 and good knowledge of DNS
  • Responsible for OS Support, patches and upgrades
  • Responsible for Managing VMware connectivity with shared storage SAN solutions
  • Virtual memory defragmentation issues.
  • Responsible for the procurement of systems infrastructure hardware, servers, and software.
  • Responsible for Citrix Server infrastructure software support.
  • Disaster recovery scenario including preparation and implementation exercises to include but not limited to Microsoft Exchange Cluster.
  • Public folder Replications
  • Maintains an accurate picture of existing server hardware and virtual environments to provide server resources for projects
  • Responsible for Virtual server analysis and capacity planning and testing for the remote office's LAN/WAN environment.
  • Experience in troubleshoots and resolves moderate system service issues and OS level issues

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