PROFESSIONAL SUMMARY

I provided systems administration support for High Performance Computing and Storage environments, including all UNIX, Linux and Windows Server based systems in Research Information Systems and Technology Services. VMAX, VNX, ISILON, ProtecTier/SVC support, also provided AIX HMC / HACMP failover procedures, DS8000, DS8800, XIV GUI SAN storage systems support distributed environment. Evaluate and implement tools to provide and enhance the Reliability, availability and serviceability of system software and hardware environments. Provide direct support to ff included computer repair as needed, and provided systems, software and database support driving technical structure for the POHA Police Department needs, Working knowledge in Dell, HP and Apple hardware/software as well as various mobile devices. Strong communications skills professional and organized employee, self motivated team player and ITIL competent.

ACCOMPLISHMENTS:

• Sr. Platform Systems Administrator for the Port of Houston Authority working with AIX 4.0, 5.3, 6.1 upgrades, Solaris 9,10, 11 OS upgrades working with 11g multi table insert MTI system patching, monitoring, Load balance, logging and installing file sets, Designing, Installing, configuring VIO Server for the Vitalization of PServers, MPIO NPIV to register the HBA port with the fabric supporting over 700 user accounts, Linux, HP-UX, HMC 6.0 7.1 upgrades, Logical Partitions, AIX HACMP clustering, Installed Sysback solutions, Data Protection back solution, Red Hat Security, Apache Web server, Tripwire 8.1 Enterprise, Tripwire Console security, Double Take migration for VMware 5.1, Vsphere, Vcenter technology for server and desktop virtualization, ESX servers, Time clock.
• Data Migration using EMC On Course 5.1.0 file transfer software in a NS600 Celerra NAS server CX600 Clariion storage arrays and 6 years experience with HP XP or HDS USP/VSP SAN storage platforms, Win2008 environment for DFPS Department of Family and Protective Services. For the state of Texas.
• Storage Administrator for The Disney project, Responsibilities included assisting in supplying resources to manage a 700 Terabyte storage environment.
• Project Lead for First Health Data Center Migration, created a detailed migration procedures for Application bundles.
• Implemented extended storage as a preferred storage component to Danka Network Printing Solution.
• Implemented a backup solution using the NAS server for 2400 Wal-Mart stores and 600 SAM Club stores. This allowed their applications to become more manageable using EMC Control Center to manage the SAN and 6 years working with HP XP or HDS USP/VSP SAN storage platforms.
• Implemented SANavigator software which allowed the management of multi-vendor SAN directory to support fiber channel switches, HBAs and servers, needed a comprehensive, easy-to-use SAN management tool with the ability to support multi-vendor fabrics for the Boeing Company.
• Implemented SANavigator software for Rice University to manage their most critical data. This gave them a comprehensive view of their entire SAN storage network from one desktop and saves the management staff a considerable amount of time and money.
• Deployed SANavigator into the Enterprise Storage Group for Blue Cross Blue Shield, that resulted in an estimated cost of savings between 1.5 and 2 million dollars the first year.
• Project Lead Connex, lead three different projects with 6-10 personnel to implement an entire SAN solution.

TECHNICAL SKILLS:

• EMC Symmetrix and Clariion SAN Solutions CIFS, NFS Support Security
• SANavigator Management Software EMC Control Center-Open
• SANavigator Auto Discovery EMC Data Manager EDM
• Navisphere Management suite SAN Architect, Symmetrix/Clariion
• Disaster Recovery Solutions Zoning, Lun Masking, Persistent Binding
• Brocade, Vixel, Brocade FC Switches, Storage resource management SRM
• Veritas, Legato, TSM Backup Software HACMP Failover, Natapp Snap Mirrow,
• AIX 5.2./5.3, 6.1 P5 series , HP ESA Blades Storage Virtualization, Adic Tape Library,
• NAS/SAN, Tape and disk Libraries MirrorView, SnipView, SAN Copy
• Microsoft Exchange Administration SRDF Remote Symmetrix architecture
• HP OpenView, TimeFinder, Oracle 9, 10 DB2, XML, SQL
• DS 4300 Storage Manager 810 Expansion Unit
• ESX/vSphere virtualization platform versions 3.5, 4.x and 5.x
• Win 2008 Active Directory, Group Policy, IIS VMware 5.1 Vsphere 5.1 Vcloud Technology
• WAN/LAN Network Topologies and design RAID / SCSI connections, Problem solving skills

WORK EXPERIENCE:

Confidential

Sr. AIX UNIX SAN/NAS Administrator

My qualifications consists of the following disciplines, front line storage and backup support for internal and external global users, providing AIX UNIX technical software support, EMC Celerra, Clariion

along with Total Storage Productivity Center TPC support for performance analyzing reporting. Communicating and collaboration techniques to support IBM, EMC, Symantec customers around the world, provided Daily Health Checks for Block Storage, Fabrics and File Storage. I also worked with backup solutions such as Symantec 5220, 5020 NetBackup, Netapp appliances, EMC Avamar, Data Domain, IBM ProtecTier / SVC backup solutions. I also worked as a liaison for EMC, provided support for Linux Red Hat Security, Solaris 9,10,11 Operating Systems. Tivoli Storage Manager TSM was used to perform file level, Block level, data level backups and restores objects, storage repository and also used for Disaster Recovery Manager DRM , IBM, and Symantec support, opened and closed outstanding service issues to replace and repair hardware devices. I opened and closed outstanding service tickets in both storage and backup queues, the tickets consisted of storage provisioning and backups and restores files cases and addressed day to day Incidents that came up, I working with the following Change Management systems, Service Now, Call Center, and Remedy. Provide technical expertise for all aspects of a large global environment.

Confidential

Global Technical Support Technician

• My responsibility included global technical support for IBM UNIX SAN/NAS Perineum customers and all IBM Employees for the following Midrange Disk storage systems, DS3000, DS4000, DS5000, HMC, Enterprise Disk Storage systems, XIV, DS6800, DS8000, 2105 ESS, SAN Volume Controller, SVC Snap, Storwize V7000 and V7000 unified, with the ability to find solutions for the following environments, DR550, Tivoli Storage Productivity Center TPC , Tivoli Storage Manager TSM , Netapp, Netbackup appliances., SAN Fabric, DCFM and Network Advisor, Bland center, Real-time Compression Appliance, DCS3700, SDD SDDPCM, AIX, Linux Red Hat Security, Solaris 9,10,11 Operating Systems.

Confidential

Sr. AIX/UNIX System Administrator

• As a Sr. AIX UNIX / Windows Systems Administrator I was responsible for providing technical support for the Port's mission critical AIX systems. This consisted of Capacity Planning and performance tuning Systems, Networks, OS, and Applications Storage allocation and resizing file systems, DS4300 Storage Manager, creating LUN's, maintained all system logs, Providing Hardware support for the following, HP 7000 blade servers, Brocade switches, SAN, NAS,DAS technologies via fiber zones, ISCSI, IBM HMC 6/7 LPARs, P-series servers, performed regular file sets and firmware upgrade and provide user support. Putty/ telnet connections logging into AIX, Netapp, Snapmirrow, SnapVault. Tivoli Storage Manager TSM was used to perform file level, Block level, data level backups and restores objects, storage repository and also used for Disaster Recovery Manager DRM , Win2008 Active Directory, Client, DNS and DHCP, Websense, WSUS, in a VMware environment, setting up policies and procedures for AD, and Tripwire Log Console and Tripwire Enterprise building successful User Interfaces and solutions.
• Made technical decisions based on evaluation and specs of hardware and performance. Business process evaluation and modification, Double Take migration for VMware, Vsphere , cloud technology.
• Installed, develop, maintain and monitor operating systems software and program products in an IBM AIX UNIX, DS4300, 810 expansion unit distributed environment and ITIL competent.
• Anticipate and invested production system problems questions, ascertaining root cause and corrective action as needed. Design, develop, test and implemented corrective action for our test environment
• Analysis- Collaborated with technical teams and development groups on implementation, tuning and upgrade activities for all system environments. Installed virtual Window servers in Vsphere VMware Vcenter.
• Multi-protocol storage architecture, Data protection strategies and implementations, allocate storage to windows servers using EMC tools, defines backup and archival procedures
• Backed up tar, cpio, dump, ufsdump, Sysback Savevg, Rootvg, Created/modified file systems, logical volume groups and logical volumes from command line and using SMITTY, using VI editor to edit files and contents.
• Security SSH, SSL, IPTABLES, Tripwire Enterprise, Tripwire Console, Solar Wind,
• Mail SMTP, POP, IMAP, QMAIL, SENDMAIL
• Admin Tools ADMINTOOL, SMIT, TRACEROUTE, PING, NMON, VMSTAT, IOSTAT, TOPAS, SAR
• I was responsible for providing customer service support to the following operation groups, Truck and Vassal Services, Customs Service, Port Police, ICE Service, ILA workers, Crain Operators, EDI Transactions, The Port Fire Department, Container Terminals, Navis Application, Rail RAMP Warehouses Terminal, Environmental Stewardship Development Group. Ext.

Confidential

Software User Interface / Developer Implementation Consultant

• Provided custom integration implementation support on EMC products involving software, at the customer site, which included pre-site inspection, initial installation, implementation, customization, integration and outline orientation for the customer. Assisted Customer Service in product implementation services.
• Worked closely with EMC Sales, Customer Service, Project Managers and other TS personnel, Corporate Technical Support and the customer to ensure a smooth implementation and transition from start-up to integration/production, Software Developer driving technical structure for enhancing sales and Installation Services Systems by building successful User Interfaces for our solutions.
• While working with EMC's client I had the opportunity to perform the following task working with the CX700, Installed Hardware and Software on two Clariion CX700, Installed Hardware two DS-32M SAN Switches, Installed Software MirrorView, PowerPath, SanCopy, MirrorView, SnapView, Cabled HBA's and CX to DS-32M, Configured CX700 to the enclosed specification, Setup Raid Groups, Setup LUNS, Setup Storage Groups LUN Masking , Memory/Cache configuration, and set up Domain. Configured seven hosts to see SAN Storage, assisted/Installed/Configured HBA drivers on seven Microsoft Hosts, Configured and Zoned seven Microsoft Hosts on two Fabrics,installed/Configured Naviagent/NaviCli on seven Microsoft Hosts. Installed/Configure PowerPath on all seven Microsoft Hosts, Created Raid Group/LUNs for Mirrored LUNS, Create zones DR zone that will allow you to access both CX700, Create Storage Groups, Populate LUN,Confirmed registration of secondary hosts. For another client: Setup the Cisco switches x3 , Setup the Clariion arrays, Configure all the raid groups and bind them, configured all LUNS, NAS Luns included, Create the storage groups and add the LUNS to the correct groups and added the hosts.
• Established mirroview connections. Made sure the disks are in the DAEs per the DWB.
• Attached/ran all the fiber cables, and labeled them for the Windows servers and attached HBAs in the hosts and, Attach the cables to the NS heads. Verify all the cables for the NS. hardware setup guide on Avatar was correct made sure, verify the correct HBA settings, located all software and the keys, installed Powerpath, made sure NAS code 5.4 NAS was loading.

Confidential

Professional Services Engineer

• Provided hands-on consulting services to storage centric fortune 100 companies and mid tiered customers in the area of software installation, hardware configuration, and vendor evaluation.
• Worked on billable assignments at customer locations, developing detailed project plans, architecture documents and acceptance criteria on behalf of the customer.
• Provided EMC administrative support for ECC Open for the enterprise storage environment, Power Path for managing critical data, TimeFinder manages BCV devices, MirrorView 1.3 allowing clients to have remote mirroring, bi-directional access between Celerra NAS server with Clariion arrays EMC OnCourse 5.1.0 file transfer software, SnapView 1.3 for creating point in time snapshot of BVC's for non disruptive backups of EMC Symmetrix, and CLARiiON, Hitachi 9960 SAN solutions,
• provided training for the use of EMC software ware products.
• Provided technical support for external customers requiring Electronic Document Management EDM , Image Capture and Retrieval solutions utilizing Hierarchical Storage Management HSM , Network Attached Storage NAS , Storage Area Networks SAN , along with set up SRDF for R1 / R2 remote communication. Set up and configuring Navisphere 6.1 on EMC Clariion CX400, CX600 and FC4700 storage server. Also performed storage provisioning, persistent binding, bind LUN's to storage groups, set up zones in a heterogeneous environment.

Confidential

Systems Engineer

• Provided EMC Symmetrix, CLARiiON and Hitachi SAN solutions. As Project Manager over a team, installed and managed SAN solutions at client's sites, Initiated and tracked evaluations of NAS servers initiating pilot projects. I had to defined and identify the target market for the sales opportunities my role also included offering a sales methodology to determine the customer's business and technology needs.
• Provided administrative support for WIN 2000, WinNT and HP UNIX ,UNIQ for mission critical enterprise data, Sun Solaris, provided training for backup and recoveries using Veritas Netbackup and Sycsort Backup Express software. Provided technical support to the Connex sales and development team on Connex products such as SANavigator as well as the N3000-N3100 NAS servers, will using ECC Open to manage the way storage was allocated , zone sets were activated and to discover which host HBA was zoned to which front-end director for companies like American General, Enron, Harris County Central Technology. Performed consulting and technical assistance in the open system environment working with CIFS, NFS, and file systems. Automated information security.

Confidential

IT Support Specialist

• Responsible for designing, implementing and installing EMC Symmetrix SAN and Net appliance, NAS solutions in both NT and HP UNIX Sun Solaris environments.
• Provided technical support for Reuter's clients, preformed high level technical presentations for the users understanding. As a pre sales engineer there were times I had to ask the right questions and listen very well for the answer, I has to present to the client and negotiate a closing deal. Initiated and tracked all pilot projects for assigned territory,