Microsoft Systems Center Expert and Senior IT Professional/Engineer

Established, outcome-driven Senior IT Professional with extensive hands-on experience designing, implementing, managing and supporting Enterprise Technologies and Solutions in environments of all sizes, including Fortune 100 global infrastructures. In-depth expertise with Microsoft Desktop and Server Operating Systems, System Center 2012 Suite, Active Directory AD , Windows Operating Systems Deployment, Group Policy Objects GPO , and associated services, components and tools deployed on a variety of Enterprise-level hardware and systems. Thorough familiarity with the industry's standards, security measures, best practices and proper application thereof. Self-starter, work well under pressure with attention to details and commitment to quality. Motivated, customer-focused engineer, analyst, technologist, and problem-solver.

CORE TECHNICAL PROFICIENCIES:

SUMMARY OF EXPERIENCE AND KEY ACCOMPLISHMENTS:

• Currently at Pfizer Inc. for Windows 8 and SCCM 2012 upgrade readiness assessment and migration planning. Provide expertise in design, implementation, and upgrade of Microsoft System Center Products as well as VMware and Citrix technologies. Responsible for assessing current state, identifying risks/gaps, documenting findings and providing future state design recommendations.
• Subject matter expert for Microsoft SCCM 2007/2012 and SCOM 2007/2012 migration initiatives
• Develop SCCM 2012 standards/guidelines and assist with deployment of the POC infrastructure
• Evaluate existing SCCM 2007 infrastructure and provide recommendations to improve systems health, stability, reliability and provide recommendations to meet current and future business needs
• Identify opportunities to optimize and/or change tools, processes, and procedures to improve operational effectiveness, improve systems stability, and reduce risks to the environment
• Assist with collecting applications and systems inventory using Microsoft SCCM, MAP, ACT, and other tools
• Develop custom SCCM 2007/2012 and SQL 2005/2008 reports and queries to capture required data
• Define, configure and utilize Asset Intelligence component of SCCM for capturing licensing and software/package installation data throughout the environment
• Analyze SCCM-based patch management, document findings, and outline recommendations
• Provide guidance for development, creation, and piloting of the standardized global desktop and laptop images that leverage Pfizer's security and scripted/custom deployment methodologies
• Create DCM baselines for standardizing configurations across Windows OS-based end user systems
• Assist with the development and troubleshooting SCCM 2007/2012 OSD task sequencing for deployments on 802.1x-enabled networks throughout Pfizer environment
• Review, modify, and create custom PowerShell and VB scripts to address various requirements
• Collect Pfizer's global end user hardware information and evaluate it for Windows 8 compatibility
• Evaluate GPOs and assist with development and consolidation of GPOs for Windows 8 platform
• Working with Pfizer team and miscellaneous vendors to identify operational/user readiness for migration
• Create technical documentation, executive reports, diagrams, and end-user instructions

• Microsoft SCCM SME, responsible for support and maintenance of the existing infrastructure and applications.
• Completed side-by-side migration to SCCM 2012, integrating Windows OSD and systems updates
• Created Windows desktop and server Images leveraging MDT 2012 and integrated with SCCM
• Defined Windows 7 image standards, deployment sequencing, and developed build packages
• Created, reviewed, modified, and fixed custom systems build scripts in PowerShell and VB Script
• Identified and implemented strategic and technical solutions to address business requirements
• Virtualized company datacenter deploying VSphere 5 with EMC VNX 5100 series SAN
• Implemented and maintained cloud-based domain at INetU and Comcast-hosted VoIP telephony
• Migrated Checkpoint 500 firewall to Cisco ASA 5505 and HP ProCurve 4108gl switches to Cisco 3750 series

• Responsible for the support of multiple Data Centers in Confidential with 2000 virtual/physical Windows OS-based servers and 10,000 global users. Expert and primary engineer for global SCCM/SCOM infrastructure.
• Implemented SCCM 2012 for Tricare POC environment, with a focus on DCM and adherence to Department of Defense security requirements, leveraging SCAP, MSC SCM and other GPO tools
• In charge of developing, maintaining, and deploying all variants of desktop/server images via MDT
• Developed, tested, and managed corporate build standards, procedures, and related scripts
• Configured, supported, and managed SCCM 2012, MDT 2012, and OSD integrated with SCCM
• Deployed and supported physical/virtual systems, integrated services and distributed networks
• Monitored and administered globally-distributed Windows OS-based server infrastructure
• Managed and supported Windows Server 2003/2008 on Dell/HP hardware, EMC CX4-120/CX4-480 storage and VMware ESX 4.x/5.x and Citrix XenApp hypervisors with VMWare/XenDesktop systems
• Implemented and supported Microsoft Cluster-based servers for mission-critical applications
• Migrated Microsoft Exchange 2003 messaging to Exchange 2010 and Office365 for sales force
• Participated in disaster recovery/failover scenario exercises with SunGard
• Provided extensive Level 3 support for all regional sites, including 25 distributed alarm centers

• Responsible for deployment, configuration, management, support and maintenance of Microsoft Windows desktop/server systems as well as VMware, Microsoft SCCM, Exchange, ISA services and Cisco-based network.
• Overhauled Microsoft SCCM infrastructure, upgraded to R3, and deployed three secondary sites
• Developed, deployed and supported all physical/virtual server/workstation images via MDT 2010/OSD
• Created application packages, scripts and managed, supported, and developed various GPOs
• Managed/upgraded VMWare vSphere 4.1 infrastructure, leveraging vCenter Orchestrator and vMotion
• Designed, planned and initiated Exchange 2003 to Exchange 2010 migration
• Implemented company-wide Wireless security WPA-Enterprise/802.1x and deployed VPN solution
• Prepared documentation and trained users on WiFi security VPN access on systems and smart phones
• Supported Cisco ASA 5510, routing/switching equipment, and Procure MSMS 710 Mobility Controller
• Automated centralized backup of switch, router, and firewall configurations
• Provided 3rd level support and maintained/supported NexSan storage

• Supported, configured, and managed highly-available 24/7 infrastructure consisting of Microsoft, Citrix XenApp, EMC, and VMware solutions. Managed Microsoft SCCM infrastructure supporting 1500 systems.
• Responsible for support of multi-site environment running Microsoft, EMC, and VMware systems/components
• Managed VMware ESX 3.5 with EMC SAN Clarion CX3-40 and EMC NAS Celera NS-120
• Designed, deployed and supported various Microsoft OS images via MDT 2010/OSD integrated with SCCM
• Created custom images for servers and desktops/laptops, packaged applications, created various scripts
• Architected Exchange 2007 POC lab for testing performance, applications, migration design and training
• Migrated Exchange 2003 to virtualized Exchange 2007 CCR cluster and configured OWA/IMAP services
• Configured secure messaging technologies/authentication process to secure email communications
• Evaluated messaging and BES system performance developed and implemented issue resolution plan
• Monitored and optimized systems performance identified and resolved SCCM, email, and network issues
• Provided 3rd level support for systems/software packages and trained peers, help desk staff, and end users

• Lead engineer, in charge of all aspects of managing company's IT infrastructure across multiple sites. Given decision-making capacity and accountability for design, deployment, and support of the existing/ne systems. Involved in vendor negotiations, reviewing/approving proposals, and providing future state recommendations.
• Successfully implemented measures to improve operational efficiency, ensuring 95 uptime for over 3 years
• Developed scalable/robust infrastructure, while enhancing service catalog and improving user experience
• Negotiated cost-effective contracts with hardware vendors, capturing 70K in cost savings
• Researched, recommended, and facilitated deployment of ne technologies leveraging best practices
• Designed, implemented, and supported Microsoft SCCM 2007 infrastructure created images and scripts
• Developed and implemented corporate Information Security standard/policies and ensured compliance
• Introduced WebSense proxy to monitor, control and report on Internet traffic and Web usage
• Administered, maintained, and supported Microsoft Active Directory and Exchange infrastructure
• Planned and oversa the relocation of corporate offices from Cherry Hill to Mt. Laurel without disruptions
• Architected and implemented network infrastructure for ne location, leveraging Cisco routers/switches and Juniper NetScreen firewalls
• Deployed SharePoint Services portal to centralize critical data, facilitate collaboration and communications
• Installed and managed EMC2 NAS AXI 100 storage appliance to provide 2 Terabytes of dedicated storage