SUMMARY:

• Highly qualified Senior Sytems Engineer/Architect with over fifteen years of experience in designing, implementing, and supporting Enterprise System and Network Management environments.
• Strong understanding of Enterprise Systems Management
• Experience working in small to large global scale environments
• Design, installation, configuration and implementation experience with IBM Tivoli Products
• Implement and configure ITM 6.x and ITCAM Products
• Installation, configuration, and admin of Windows 95/98/NT/2000/XP/2003/2008 Operating Systems
• Experience with AIX, Sun Solaris, LINUX, HP - UX Operating Systems
• Installation and configuration of Oracle, DB2 Databases, and Tivoli Data Warehouse
• Understanding of both technical and business process procedures
• Scripting in UNIX, Shell, and Perl programming languages
• Ability to work remotely or onsite under minimal supervision with deadlines and priority changes

PROFESSIONAL EXPERIENCE:

Confidential (San Diego, CA)

Senior IBM Monitoring Engineer

Responsibilities:

• Provide enterprise management support for Confidential and Confidential
• Manage and maintain enterprise monitoring for highly customize large scale enterprise
• Design, develop, and maintain customized processes to track, monitor, and report activities
• Work collaboratively as a team member to facilitate effective enterprise - wide compliance
• Deployment of ITM 6.3 Agents to Enterprise
• Deployment of ITCAM MQ Agents for WebSphere Messaging Agent
• Use ServiceNow and Remedy to create and track incident and change management records
• Maintain or perform system upgrades, including installing up to date patches and service packs Manage the monitoring functionality and efficiency on LINUX, UNIX, and Windows platforms
• Serve as technical resource on development, installations, and upgrades for EMM Projects

Confidential

Senior Tivoli Engineer/Architect

Responsibilities:

• Provide best practice methodologies and subject matter expertise for Tivoli Products
• Support for data center migration of large enterprise Tivoli Infrastructure
• Produce hardware and software requirements for procurement
• Develop migration processes, procedures, and automation tools to help the migration
• Support migration of large Tivoli implementation with 10,000+ servers, 20+ control points
• Prepare and perform Operational Ready Testing procedures for post migration application validation
• Implement best practice methodologies to standardize the monitoring environment

Confidential (Fort Belvoir, VA)

Senior Tivoli Engineer/Architect

Responsibilities:

• Provide infrastructure support for Army Knowledge Online with 2.4 million worldwide users
• Perform system analysis, design, installation and deployment of Tivoli Monitoring System
• Work with government personnel and leadership to implement monitoring solutions
• Manage, maintain, enhance and administer an IBM Tivoli based monitoring infrastructure

Confidential ( San Diego, CA)

IBM Tivoli Monitoring Technical Team Lead/Architect

Responsibilities:

• Provide Infrastructure support for Large Financial Bank and Food Company
• Upgrade and configure IBM Tivoli Monitoring 6.2.2 Infrastructure
• Coordinate with the Service Delivery Managers to standardize monitoring for OS and applications
• Collect Monitoring requirements to develop monitoring solutions to meet Service Level Agreements
• Develop Integrated Monitoring Solutions with IBM Tivoli Monitoring and the following products:

Confidential (Jersey City, NJ)

Responsibilities:

• Upgrade installation and configuration of IBM Tivoli Framework and IBM Tivoli Monitoring
• Perform tests to verify that upgrade did not affect functionality of the infrastructure
• Assists customer with installation of monitoring clients
• Demonstrate new updated product usage and functionality

Confidential ( San Diego, CA)

Responsibilities:

• Installation and configuration of IBM Tivoli Monitoring 6.2.1 and DB2 v9.1 Proof - of-Concept demo
• Install the Tivoli Enterprise Portal Server (TEPS) and Tivoli Enterprise Management Server (TEMS)
• Assists customer with installation of monitoring clients
• Demonstrate the ITM 6.2.1 product usage and functionality

Confidential ( San Diego, CA)

IBM Tivoli Architect/IT Consultant/L3 Support

Responsibilities:

• Tivoli Product support includes: ITM 6.1, TCM 4.2.3, TEC 3.9
• Create, Maintain, and Modify System Monitors to satisfy the customer s requirements
• Coordinate Change Management and Service Requests for Customer Accounts
• Perform and Coordinate L3 Problem and Change Management requests
• Interface with the customer with all SEV1, SEV2, and SEV3 monitoring and infrastructure issues
• Provide 24x7 on - call support

Confidential ( San Diego, CA)

IBM Tivoli Architect/IT Consultant for Confidential

Responsibilities:

• 70K Intel Desktops/12K Servers(AIX 4.3, 5.3 Solaris 5.8, Linux, W32, AS400, Netware)clients
• ITM 5.1.2, 6.1, 6.2
• ITCAM 6.x
• TEC 3.9
• TCM 4.2.3
• TMF 4.2
• NetView 7.1.4
• Remote Control 3.9
• Technical lead for the International Capacity Planning SOX Audit for Tivoli Data Warehouse
• Provide consulting services and support for various Enterprise System Management projects
• Process Change Management and Service Requests records for the various projects
• Provide support for Software Distributions to over 12K Servers

Confidential (San Marcos, CA)

IBM Tivoli Architect/IT Consultant

Responsibilities:

• Provide Large Financial Institute with Tivoli Monitoring and Data Warehouse support
• Perform project management and technical leadership for Enterprise System Management projects
• Team lead for the design and implementation of Tivoli Data Warehouse solution
• Develop and maintain automated monitoring solutions for over 12K servers
• Responsible for generating reports for ITM Health

Confidential (Los Alamitos, CA)

Principal Consultant

Responsibilities:

• Gather and analyze customer data to produce project requirements
• Perform project management and technical leadership for Enterprise System Management projects
• Develop customer specific SOW, design and documents
• Experience with architecture design, configuration, and implementation of IBM Tivoli productsAdminister status meetings for senior managemen

Confidential (La Jolla, CA)

Systems Engineer

Responsibilities:

• Design and implement Enterprise solutions for Call Centers and Network Operating Centers
• Team lead for Tivoli Framework, Software Distribution, and Monitoring Solution Projects
• Provide technical research and development support for IBM Tivoli Products
• Performed technical and project management tasks