OBJECTIVE

To continue working as a Storage and SAN Administrator building technical, operational and project experience as well as continue training on the latest cutting edge storage technologies in continual pursuit of exceeding customer expectations. I bring over 10 years of experience with server and storage administration with strong technical troubleshooting skills as well as operational leadership.

EXECUTIVE SUMMATION

Senior Level Storage and SAN Administrator that can provide a structured storage management program through effective capacity planning, auditing and ITIL infused operational rigor. Currently responsible for a Fortune 500 enterprise class global storage infrastructure which includes 4 VMAX arrays, 2 DMX4 arrays, 83 Clariion/VNX arrays, 5 EVA arrays, two Centera clusters, Brocade director switches DCX and 48k as well as many models of departmental Brocade switches. Offers a strong range of skills with expertise in areas of capacity planning, performance optimization and troubleshooting, operational management, auditing and defining configuration standards.

TECHNICAL SUMMATION

Server and Storage Optimization, Storage Reclamation Zero Space Reclaim , Storage and SAN Refresh, Performance Optimization and Troubleshooting, Change Control, Storage Capacity Planning, SDLC Project Planning, SDLC Project Execution, Vendor Management, Cross Functional Team Troubleshooting, Rapid Response and Root Cause Analysis.

EXPERIENCE

Confidential

ITSD Storage Administrator Sr. Analyst

Storage SME responsible for management of Corning's storage infrastructure which includes 3 VMAX arrays, 2 DMX4 arrays, 78 Clariion/VNX arrays, 5 EVA arrays, Brocade DCX and 48k Directors as well as Departmental switches and resident SME in MS Clustering

Software Experience:

• EMC Navisphere, Unisphere, SRDF, PowerPath, PowerPath Migration Enabler, Solutions Enabler, ECC,
• StorageScope, Performance Manager, DiskXtender, Watch4net, Brocade SAN Health, Connectrix Manager, HP
• Command View, PowerCLI, Powershell, VBScript, Centera Viewer, VMWare ESX 3.5 5.5

Hardware Experience:

• HP MSA and HSG Controllers, EMC VMAX, DMX, Clariion, VNX, Centera, Brocade DCX, Brocade 48k, Brocade
• departmental switches

OS Experience:

EMC Celerra DART, Clariion/VNX Flare, Symmetrix Enginuity, Brocade FOS, Centera Centrastar

Vendor Interfacing:

EMC, HP, Unisys, Wipro

Project Experience:

• EMC DiskXtender Retirement SSOP , Clariion VNX NAR File Performance Reporting
• Automation Process, End to End Storage Reporting and Chargeback, Clariion to VNX Migrations, MSI AoS

Training Completed:

• EMC Various online training for EMC DMX, VMAX, SRDF, Clariion, VNX, Centera, Connectrix, EMC DiskXtender, ECC
• Storagescope, Control Center Foundations, Centera Foundations, Connectrix Foundations, Symmetrix Foundations, NAS
• Backup Concepts, Rainfinity, Powerpath Foundations, Solutions Enabler Installation Config, Symm Access Controls
• Authentication Auditing, Symm Configuration Device Masking, Symmetrix Hardware, Exchange Integration With
• Symmetrix, Oracle Integration With Symmetrix, SQL Server Integration with Symmetrix, TimeFinder Foundations, HP
• SAN Overview, Six Sigma Yellow Belt

Confidential - Sr. Analyst

Software Experience:

• Symantec SAV, Storage Exec, Microsoft Clustering, EMC DiskXtender, Navisphere, PowerPath, Aelita, Hyena,
• Active Directory, Terminal Services, Dameware, DFS, CIM, DumpACL, Storage Central, Veritas Backup Exec, VMWare ESX 3.0 to 3.5

Hardware Experience:

HP and Compaq Proliant Series servers, HP MSA, HP HSG Controllers

OS Experience:

NT Server 4.0, Win2K Server, Win2K3 Server, Win2K8 Server

Vendor Interfacing:

EMC, HP, Veritas, Symantec

Project Experience:

• ITRON, SCORE, eLabor Upgrade, Homeshare Quota Rpt ITSD SixSigma , New Share
• Request Process, Diesel Server Redundancy and Diesel EMC SAN Implementation for Proficy, CDT Precious
• Metals Project, DBA Global Security for AP Region, NAS POC Implementation

Training Completed:

• HP SAN, Win2K3 Server, VMWare Training, SixSigma Training required , DMAIC
• Training required , LEAN Training required , Information Security Training required , Linux Training In-
• house , EMC Navisphere, EMC DiskXtender, Citrix Training, Celerra NAS, Celerra CAVA, Rainfinity

Confidential - Sr. Analyst 2002 5/04 :

• Second level support responding to various network and systems alerts, performing process
• controlled work for 3rd level support teams, answering after hours technical support calls, assisting team members with various problems and questions.

Additional Duties:

Queue Manager, SLA Reporting Administrator, Remote Site Business Liaison, ITCSC Operational leader Asia

Software Experience:

• Aelita, Hyena, Active Directory, Terminal Services, Dameware, DFS, CIM, DumpACL, Storage Central, Veritas Backup Exec,
• Lotus Notes, IBM Client Access Express, AS400 Site Check, BMC, HP Openview, SMARTS, Mailcheck Poller, Exchange Admin

OS Experience:

IBM, AS400, VAX, WinNT 4.0 Server, Win2K Server

Vendor Interfacing:

MCI Worldcom, Sprint, IBM, HP

Project Experience:

ITCSC Remote Site Integrations, ITCSC Global Helpdesk Rollout

Training Completed:

• Server 2003 Training, Cisco Network Training In-house , INET Web Security Training
• In-house , Network Training In-house , Share Access Quota Mgt Training In-House , ACE IT Quality,
• PD R Training In-house , Project Mgt Training Pathlore

Clarify Admin Team Confidential

• Telalert Administrator handling all paging and account maintenance and troubleshooting for all
• Clarify notifications. Maintenance and troubleshooting of Clarify forms, business rules. SLA
• Reporting Administrator Provide Clarify Training classes for new Clarify users.

Software Experience:

Clarify Data Dictionary and Clarify UI Editor

Vendor Interfacing:

AMDOCS Clarify , Vytek Telalert and Skytel

Project Experience:

IT Global Reporting website, SNPP Web paging, Clarify v10 Upgrade

Training Completed:

Clarify Data Modeling, Clarify Core Technologies, Customer Relationship Mgt Self Study

Confidential

Software Experience:

Clarify, Reflections, PC Anywhere, NAV, Exchange

OS Experience:

Windows 98, NT and 2000 Professional

Vendor Interfacing:

Skytel, Direct Page

Project Experience:

Click3000 Intranet Website Design, Implementation and Rollout

Training Completed:

MCP Win2K Professional

Confidential

Senior Computer Operator :

Perform all daily systems administrator tasks, interface with various vendor support, troubleshoot system and network problems for 9 credit union branch office locations.

Additional Duties:

All daily, monthly, quarterly and yearly data processing.

Software Experience:

All Datasafe applications, PC Home Banking, OTG Cold Xtender Optical Archive

Hardware Experience:

• HP9000, VAX DEC Alpha 8200, Digital StorageWorks HSZ Controllers, Digital servers and
• optical, platter juke OS2 ATM Controller System PC and printer troubleshooting RJ11, RS232 and CAT5 cabling.

Vendor Interfacing:

Users Inc, DEC/Compaq/HP, Bell South, Diebold

Project Experience:

• All major Datasafe Software upgrades, HP Homebanking implementation and upgrades,
• OS2 Diebold ATM system upgrade, STAR Phone Teller system implementation and upgrades.

Training Completed:

MCP Networking Essentials, MCP WinNT 4.0 Workstation, HP-Unix