SUMMARY:

• US Army Veteran with 25 years experience in Information Technology, Systems Administration/Development, Database Administration, and Network Engineering & Solutions Architecture.
• 16 years knowledge and experience in multiple Microsoft Windows server and LINUX/UNIX environment.
• 16 years knowledge and experience in Storage Area Networks/Network Array Storage environment
• 15 years experience Incident Management, Change Management, & Problem resolution Service Desk Experience.
• 10 years knowledge and experience with VMware management, installs, upgrades ESXi host/servers, and vCenter.
• 10 years knowledge and experience with HP OpenView & Remedy Reporting, Development, Move, Add, Changes with Configuration Management modules and environments.
• 8 years contract support for Remedy EITSM/ CMDB for AFNCR, NORAD - NORTHCOM, National Guard Bureau, FEMA, Air Force Reserve Command contingencies, exercises, and deployments for JITC, DICE, Vigilant Response, 2010 Olympics, Ardent Sentry, JUICE, CWID, and Hurricane disaster relief.
• Operational & Development experience designing and leading Configuration Management programs utilizing DoD best practices in accordance with DISA and STIG governance.
• Strong Organizational & Analytical skills, verbal/written communications, and problem solving.
• Operational & Development experience working interfacing with military Senior Executive Staff, GOFO s, Joint Task Force Global Network Operations and 3rd party vendors in accordance Task Order objectives.
• Operational & Development Networking Experience Layer 1-Layer 4.
• Operational & Development Database Administration (DBA) experience SQL Server/Access/Oracle.
• Operational & Development Administration experience UNIX/Linux platforms.
• Post Sales Storage Array Networks, Network Attached Storage, Replication, Backups, and Cloud Computing implementation, integration, and upgrades solutions.

TECHNICAL SKILLS:

PC Setup: Configuration and support Windows 95/98/2000, NT, XP, Vista, Windows 7, Windows Server 2008 R2.

Network Equipment: Configuration of Cisco Routers, 1700, 2600, 3600, to 13000 series, PIX /ASA Firewalls, Proxy servers/gateways, HP switches, hubs, print servers, VPN devices, IBM Back-up servers, Network test Equipment, Mobile Config Equip and Netback-up SUN servers, Starent PDSN Signal Transfer Points ST40 s, Larscom Multiplexers, Channel Server Units/Data Service Units CSU/DSU, JIPM modem.

Software: Oracle, SQL Server, Windows Server 2003, Remedy, MS Access, Cisco IOS, HP OpenView, Web Logic, VERITAS Cluster Manager, IRISnGen, ProComm, Dreamweaver, iDirect modems, Quick Test Pro, Mercury Quality Center, Microsoft Project Professional, Good Mobile Messaging security software, Log-Me-In Mobile VPN client, Agito/Clarity Push-to-Talk location base services applications, Kencast server, GlobalSCAPE FTP server client, Blue Coat Packet Shaper client, Tectia SFTP/FTPS/SSH client, Remote Desktop Connection Manager v2.2, Microsoft Management Console, VM virtual machine, Juniper & Cisco VPN clients, Wire Shark v1.1.7, SQL Server Management Studio, SQL Server Integration Service, SQL Server Analytical Services, SQL Server Reporting Services, Blue Coat Packet Shaper Network Sniffer, SIPRnet/NIPRnet, HBSS, vSphere, FLEXSMS, PiSYS application, Cyphercast Manager, SQL Server 2000, JBOSS, Gold Disk software, Uni-sphere, RecoverPoint. EQL SAN Health using SAN HQ, LASSO, and DPACK tools, vCenter operations Manager, Data Direct Networks Object Storage Software, Tintri Storage & Replication Software, NetApp Storage Software Management Console, PURE Flash Array Storage & Replication Software/Management Console, Hitachi Command Suite 7.5 & 8.0 Software, Hitachi Storage Navigator, Hitachi Integration Manager, Hitachi Replication Manager, Hitachi Tuning Manager, Hitachi Installation Manager

WORK EXPERIENCE:

Confidential, San Antonio, Texas

Systems & Storage Network Engineer

Responsibilities:

• My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for research and development. My daily job functions are NetApp all flash storage AFS8080 administration, configuration, backup/disaster recovery, capacity planning, tuning, and optimization. Maintain vCenter VMware environment for research and development efforts. Reporting metrics to key business and internal on network health. Built NetApp SnapCenter Backup server administration and maintenance. VMware maintenance and administrations for Windows/Linux production and test environment.
• Build workload documentation and reporting to senior leadership via ASANA database. Built NetApp Backup jobs/polices using NetApp Virtual Storage Console VMware VSC plugin. Built VASA Service provider server deployed for NetApp VVOL, VMDK, and RDM backups. Built new CIF shares for new customers and projects. Created new user and group profiles in Active Directory for Lab Operations. Active Directory & DNS Management. VMware vSphere web-client system administration, virtual machine farm upgrades/maintenance, building, testing, and deploying new virtual machines in accordance with customer requirements to production environment. Solarwinds Virtualization manager network monitoring for production environment, reporting and alert management. Embotics vCommander cloud automation tool administration, support, monitoring. Provide production system administration Life-cycle management metrics, network through-put, capacity planning, policy management, configuration management deployment, and hardware reporting. Machine Learning backup and recovery. Machine deployment using AMAX / Nvidia hardware with Ubuntu 16.04 bare-metal and virtual machines for
• Research & Development projects. Microsoft Azure sustainment for research and development system test environment. Docker Deployment for blockchain and IOT Research & Development initiatives Automation & Configuration management for VMware vSphere web-client, NetApp AFF8080, SnapCenter Backup and Recovery, vCommander and Solar-winds software monitoring & reporting tools. Process documentation for special projects for Lab and operational environment. Patches and software upgrades for enterprise applications. Release Management for distributed R& D environment. Excel & Macros daily working tasks. Wireless Access Points deployments, configuration, and troubleshooting.

Confidential, San Antonio, Texas

Systems & Network Migrations Engineer

Responsibilities:

• My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for business and order management operations. My daily job functions were maintaining, sustaining, and upgrading the Active Directory accounts and upgrades DNS servers and deploy VDI accounts across all business lines for Cola Executive staff. Interface with internal staff and external staff for network optimization

Confidential, Colorado Springs, CS

Systems & Network Administration Engineer

Responsibilities:

• My roles and responsibilities include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for business and order management operations. My daily job functions were maintaining, sustaining, and upgrading the PaaS/SaaS company platform. Product Evaluation/vetting new SAN/NAS/Backups/Replication storage solution platforms which included CISCO network equipment for service delivery. I also perform existing solution assessments, system tuning/optimization/upgrades. Support and sustainment for VMware/vCenter sustainment for VDI mixed distributed environment. Provided reporting metrics to Senior Executive Staff status reports, metrics, and customer related issues, and break/fix/resolutions issues. ITIL infrastructure compliant, service now ticketing, uCMDB SLA’s.

Confidential, Colorado Springs, CO

Systems & Network Engineering Administrator

Responsibilities:

• My roles and responsibilities Post Sales that include Data Integration/Migration/Hardware Software Tech Product Development/Data Center Modernization & Upgrade/Test & Implement/ Systems Administration & Sustainment for AirForce Academy High Performance Research Computing Center (HPRC). My daily job functions were maintenance, sustainment, and upgrades for the HPCRC open source environment to comply with DOD 8570 guidelines. Maintained & Sustained multiple CENTOS/Enterprise RedHat/ Enterprise SUSE/ and Free BSD environments for R&D, NASA, DARPA programs and contracts for the HPCRC environment.
• I performed product evaluation/vetting for new SAN/NAS/Backups/Replication storage solution platforms which included Tintri, Nimble, Pure, Nutanix, and HP storage Flash array platforms. Product Support & sustainment for Brocade Network infrastructure. I performed existing solution assessments, system tuning/optimization/upgrades. Support & Sustainment for Linux virtual machine (KVM sustainment) environment for R&D and NASA. I provided customer support for all program initiatives for multi-customer base CONUS wide. I provided Software Defined Storage Support and Sustainment for existing Open Source Storage virtualization platform that included File/Block/iSCSI sustainment for enterprise RedHat/CentOS environment. I provided administration for VMware & Vcenter VM machines for mixed distributed network environment. I provided reporting metrics to AirForce Academy Dean of Faculty Senior Executive Staff status reports, metrics, and customer related issues, and break/fix/resolutions issues.

Confidential

Storage & Network Solutions Delivery Consultant

Responsibilities:

• My roles and responsibilities Post Sales that include Big Data Integration/Migration/Test & Implement/ Administer new SAN/NAS/Backups/Replication/EMC VNX7500 storage solution platforms. I also performed existing solution assessments, system tuning/optimization/upgrades. I deployed and integrated new Hitachi UCP G1000, HNAS, and HUS-VM150 to include all Hitachi software customer configurations for tuning manager, integration manager, and fabric zone. I worked with Data Direct Networks Object Storage, Dell EqualLogic Storage, EMC VNX, Vplex, Avamar Management, Network, Data Domain, NetApp, Mirantis OpenStack software defined storage, Ubuntu Swift Stack, PURE Storage & Replication, VMware installs, Tintri Storage and replication for multi customer base which include commercial and local/federal government end customers implementation, new service delivery, and customer configurations.

Confidential

Storage Engineer & Systems Administrator

Responsibilities:

• My roles and responsibilities included data Migration/Installation /Test & Development/ Administration for new SAN/NAS EMC VNX7500 cloud storage solution platform for Joint-Base Anacostia-Bolling A.F.B, Joint Base Andrews A.F.B, and the Pentagon managed remotely from Bolling A.F.B (AFNCR NOC). I provided maintenance and sustainment for all operational Storage tasks and CDRL’s for SIPR & NIPR enclaves. I supported and maintained VMware production environment allocating storage to for each AOR for Multiple DoD end customers that utilize legacy and new storage platforms in theater. I provided troubleshooting, configuration, and customer transition for fileserver and MS Exchange platforms. I performed engineering/analysis, planning, designing, evaluation, and upgrading storage area network systems & network array storage. I perform connectivity tasks, capacity planning, and throughput tests, documenting results for SAN/NAS optimization. I provided administration and troubleshooting for local and remote storage area networks & network array storage to enterprise users within the Air Force National Capitol Region. I performed all the operational maintenance for storage area networks & network array storage for EMC VNX7500 with RecoverPoint & IP Replication across all data communication systems. I worked on the acquisition of hardware and software requirements. My storage administration responsibilities included, configuring and administering RAID storage and associated components, configuring and administering EMC SAN/NAS with RecoverPoint, IP Replicator, Clariion CX4-960’s/Cx3’s, EMC Management & Reporting webserver and associated components including Fiber Channel switch administration via Uni-sphere GUI. I configured data restore and disaster recovery using EMC RecoverPoint/IP Replicator.
• I configured and administered data backup clients and servers using CommVault software solution, DataDomain & Quantum i6000 LTO & VTL for Primary and COOP sites. I worked on new server integration, storage allocation, and change management. I performed routine equipment checks and preventative maintenance, formal and informal storage administration, storage analysis, capacity planning, and performance planning SAN/NAS environment. I documented new policies and procedures to support the operational storage environment and participate in the design and ongoing refinement of procedures and policies. I prepared and automated reports on storage administration best practices, new technologies, visual basic scripting, and recommended enhancements/configuration for optimization. I maintained COOP Back-ups, and Information Assurance & STIG compliance. I’ve written multiple Standard Operating Procedures. I provided 24/7 on-call support for all VIP’s, Senior Executive Staff, Enlisted.

Confidential

Systems & Network Administration Engineer| DBA

Responsibilities:

• My roles and responsibilities included Install/Test & Integrate/ Administration for Iaas/PaaS/SaaS for the new Global Broadcast Service platform (GBS) hosted at the DISA DECC in OKC Tinker A.F.B remotely managed from Shriever A.F.B (GBSOC). I performed systems administration tasks for SIPPR & NIPR Active Directory accounts for all military branches and Intel Agency source account across all 7 COCOMs. I perform all operational DBA/DBM tasks and CDRL’s for virtual SQL Server 2008 platforms in the SIPR & NIPR enclaves. I provide 24/7 satellite communication broadcast service operational support to in theater user base across all Department of Defense end users. I supported /maintained VMware 3.x in a test & development to include production environment. for Confidential ’s COTs Java (JMS) application server in a clustered environment. My additional roles and responsibilities encompass
• Remedy/Enterprise Service Administration, Network connectivity troubleshooting, support, LINUX & UNIX customer platform source integration for new GBS Cloud infrastructure. I provide SAN storage support for Cloud data archival storage. I provided sustainment, maintenance, troubleshoot for Video/Ripcoder video products (Linux Platform), BlueCoat Packet Shaper, and GlobalSCAPE EFT server for SFTP/FTPS transfers. I supported multiple DoD /OGA end customers that utilize and Remote Broadcast Manager Deployed in theater troubleshooting, configuring, and transitioning user(s) to new Satellite Operational Broadcast. Resolved customer related problems through Remedy trouble ticketing system. I performed Network layer1-3 troubleshooting tasks. I sustained configuration management and change control board program for Microsoft SharePoint database & Web Services systems testing. I maintain baseline configuration for production SQL 2008 database, change control requests, Services/Agents, Log Shipping, Mirroring, COOP, Back-ups, and Information Assurance & STIG compliance. I’ve written multiple Standard Operating Procedures. I provided 24/7 on-call support for all VIP’s, Senior Executive Staff, Enlisted.

Confidential

Lead Systems Engineer & Configuration Management

Responsibilities:

• My roles and responsibilities included Remedy Service Desk Express Administration, support internal and external customers deployed multiple desktop and mobile applications for mobile subscriber equipment and interoperable communication equipment in CONUS in theater customers during contingency exercises, deployments, and man-made or natural disaster. I built, configured, and deployed new reporting functionality in Remedy database. I built and modified crystal reports. I worked with ViaSat & iDirect modems and Deployable network wireless flyaway systems. I resolved customer related software and hardware problems documenting all issues via the Remedy trouble ticketing system.
• I built and sustained our configuration management & change control board program and database in a Microsoft SharePoint database environment. I tested and integrated multiple COTs software & Web Services products using our systems test platform. I maintained baseline configuration change control requests, and resource management though Microsoft SharePoint portals, including all process engineering tasks maintaining Information Assurance posture & SOX compliance. I provided 24/7 on-call support for all VIP’s, Senior Executive Staff, Enlisted, GOFO’s, Fort Monroe, Fort McNair, and Joint Task Force Global Network Operations. uCMDB & ITIL compliancy and release management for DoD contracts.

Confidential

Senior Quality Assurance Tester

Responsibilities:

• My roles and responsibilities included Build/Test/Integrate/Deploy Back-end & Front-end software applications, Oracle Database Test & Integration, .NET & C# Application Test, Automation, Regression test, Patch, and Troubleshooting break/fix items. I worked on troubleshooting and resolved field applications problems for
• Oracle database transactions and records and generated reports to included field tickets. I supported, tested, implemented front-end applications for JAVA, .NET, Web Services, and C# enterprise applications for desktops and wireless mobile devices for operational field technicians. I performed SQL queries, tested automation environment using Quick Test Professional database. Performed quarterly reports and metrics through HP Mercury Quality Center database. I supported SAN storage backups SUN Solaris systems. I provided configuration management support for major and minor software releases using Eclipse database release management. Built total system test environments providing white papers for system test team. Release Management and uCMDB integrations

Confidential

Technical Analyst

Responsibilities:

• My roles and responsibilities included Build/Test/Integrate/Deploy/Monitor Back-end & Front-end Application(s), Oracle Database, Mainframe, Windows, Linux, and UNIX platforms. I worked with Development teams to Test & Integrate & Configure new baseline loads. I worked on HP OpenView applications and Modules including Operational Manager Window (OMW), Configuration Management Database (uCMDB), and Network Node Manager (NNM), Discovery and Dependence Mapping and Inventory (DDMi). I performed daily automation, regression test, hot-fixes and Patch, and management. I built cron-jobs for UNIX & Linux Red Hat enterprise platforms. I resolved application break/fix items. I supported, troubleshot, and resolved network connectivity issues. I built and maintained project documentation operating procedures for all Microsoft Windows, UNIX, Linux, Web Services, Web-logic, and Oracle based platforms.
• I maintained Confidential SAN&NAS archival storage for all 9 Confidential Divisions maintaining Information Assurance posture and SOX compliance standardization. I was the team lead for 3rd shift leading crew of 3 staff, utilizing a Lotus notes ticketing system for escalations and notification procedures that required interfacing with Confidential Senior Executive and VP levels. I provided to new employee Ops team members. I created new test procedures for quarterly evaluations. I managed operations Apache web servers performing move, add, and changes using Dreamweaver application. Supported VMware 3.x supporting 54 mission critical applications over a distributed network. Visual Basic scripting. ITIL and Release Management compliant.

Confidential

Network Engineer Voice Analyst

Responsibilities:

• My roles and responsibilities included Build/Test/Integrate/Deploy Voice circuits, Voicemail Systems, Automated voice platform for Confidential distributed voice network. I provided database support, troubleshooting, and resolve application issues for Voice distributed network identifying break/fix issues through a Remedy Service Desk Express Database. I modified reports, queries, ad-hoc reports; extract transform load (ETL) block data into HP Service Desk knowledge base ticketing management system. I programmed symposium voice servers using C programming language for customer baseline configurations for customer call center voice scripts I provided sustainment and maintenance for CTI & Symposium voice servers. I modified/managed C scripts for new and existing call centers. I worked with VIP’s 3rd party vendors and internal customers conducting strength, weakness, opportunity, and threats (S.W.O.T) analysis. I provided troubleshooting TCP/IP & DNS problems resolving break/fix resolutions and adding solutions to program knowledge base management system. I configured single customer(s) and group accounts in Nortel 5E call switch. I provisioned and resolved customer octal voicemail profiles in 11c, 81c, and 81 mini voicemail systems. Release Management & uCMDB deployment.

Confidential

Systems & Network Engineer |Circuit Provisioning | DBA

Responsibilities:

• My roles and responsibilities included Development/Build/Design/Test & Integrate Fractional T1 to OC12 voice and data circuits for multi user(s) and groups across all company business lines. I configured CISCO series routers, Larscom multiplexors, Channel Banks, Data Service Units, and Layer 3 HP production switches for the Agilent core network. I supported and managed the circuit Design Database, while building data circuit connectivity for group remote users. I performed circuit cut-over/implementations and deployed primary and secondary voice/data circuits for Sprint, MCI, & AT&T vendors. I tested and implemented Frame-relay, ATM, and Wireless, Point-to-Point technologies over a Microsoft Windows/Web Services based environment and through a Project Management Tool (PMT) database. I’ve ran multiple network test patterns and Loopback tests for data circuits deployed in the Agilent Core and Business Partner Networks.
• I managed all Network & Desktop Inventory for US, Latin America, and Canada business partners by creating Microsoft Access, Crystal Reporting tool, & SQL database. I maintained baseline configurations on all equipment company designated best practices with replenishment order management approval systems. Performed queries/reports for billing support via Oracle. Release Management and ITIL compliant.

Confidential

Telecom Installation Engineer

Responsibilities:

• My roles and responsibilities included Site Surveys/Develop/Build/Install/ Test Co-Locates for MCI & AT&T, Install Qwest DSL retrofits, Fiber Look Multiplexers, DSX Panels, Adtran Bays, Cisco Routers series, Power Distribution Panels at the Qwest Central Office and Customer Premise sites. I complied with network Qwest approved methods of procedures (MOP) meeting project timelines. Implementation consisted of working with a 7-man crew to complete customer projects and orders. I provided and documentation hand-offs to Qwest and 3rd party vendors. I used Fireberd 6000, T1, and Fiber testing tools for capturing network connectivity, test and turn-up and confirm baseline configurations.

Confidential

Construction Equipment Engineer

Responsibilities:

• My roles and responsibilities were to provide residential and commercial excavation; bury data lines for Qwest, Confidential, and utilities company teams. I maintained relationships with Supervisors, Project Managers, and internal leadership meeting project timelines and complying with industry standard best practices.

Confidential

Plant Operator

Responsibilities:

• My roles and responsibilities were to test and issue Develop/Build/Deploy fractional sand for company bases customer water filtration. I supported the company’s customer base primarily encompassing CONUS organizations providing order full-filament. I set-up and tested in a Microsoft Windows based lab environment Frac sand products, importing results to Microsoft Access database. I built reports and database queries, publishing common operational picture to incoming shifts

Confidential

Civil Engineer

Responsibilities:

• My roles and responsibilities were to Build/Maintain/Support Civil Engineering Units and OCONUS/CONUS transportation and water route infrastructure. I partnered with Korean Inter-Agency Civil Engineering Units to build and/or Demo projects meeting program timelines. I supported and cross-trained as a Combat Engineer supporting multiple mechanized infantry units defending and supporting communication operational access points. Cross in combating engineering techniques, tactics, and procedures. Infrastructure build and demolition. My last tour of duty Fort Carson 4th ID supporting multiple deployments, transportation and new infrastructure initiatives.